North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,726 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,726 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 21st March 2026

Samantha P

North East Trophies 5 star review on 20th February 2026

C W

North East Trophies 5 star review on 27th December 2025

Godwin N

Lucy G

190

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased a personalised engraved pint glass for a Christmas present and was so impressed! It came very promptly and looked beautiful. Great communication over email on the design, I would definitely order from here again!”

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Posted 5 years ago

“We have used North East Trophies on a monthly basis for most of 2021 and they are fantastic. I'd recommend them every time - fast, efficient and very helpful.”

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Posted 5 years ago

Hi Julie, Thank you for your continued support and great review! As a small business we really appreciate this. We look forward to receiving your next order and working with you again! Kind Regards, Emily

Posted 5 years ago

“exactly how i expected it to be”

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Posted 5 years ago

“Received item thank you ☺️”

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Posted 5 years ago

“Excellent speedy efficient service as always. Such good value!! And a little treat! Very welcome.”

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Posted 5 years ago

“Right product Right price Right service”

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Posted 5 years ago

“Great service, extremely helpful. Delivery very quick, would definitely use this company again.”

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Posted 5 years ago

“Excellent customer service from Abby W and the team ...”

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Posted 5 years ago

“Lovely box, I bought it to put a glass tankerd in that I bought else where & it fitted perfectly. It arrived in perfect condition, well packed & protected. I recommend this company & would buy from them again”

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Posted 5 years ago

“Excellent service will definitely use you company again”

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Posted 5 years ago

“Really speedy delivery and great quality trophy - Employee of the year was so chuffed (especially with the haribo) Thanks so much!”

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Posted 5 years ago

“Although only the smallest of orders I received fantastic service, quick, efficent. Goods exactly as described with engraving perfectly done. Couldn't fault a thing. Will definitely use again and recommend to everyone. Thank you.”

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Posted 5 years ago

Hello Linda, Thank you for your great review and order, as a small business we really appreciate this! We aim to treat every order with the same amount of care and respect no matter the size or cost! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 5 years ago

“The trophy was delivered on time and is absolutely amazing and just what I ordered and wanted. I would highly recommend.”

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Posted 5 years ago

“First class service and communication. Cannot fault matters start to finish and loved the touch of a packet of sweets. I wanted to support a small business and you did not disapoint. Thank You”

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Posted 5 years ago

Hello Richard, Thank you for your great review and order, this year has definitely emphasised the importance of supporting small businesses so thank you for doing so! We are glad you were happy with both our service and communication between our team, our number 1 aim is to provide the best customer service possible so I'll be sure to pass this review onto them. If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 5 years ago

“The customer service I received when ordering the personalised water bottles was brilliant, as I ordered 79 in total! And the final result was great, I think all the staff were very happy with their Christmas present.”

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Posted 5 years ago

Hello Marie, Thank you so much for your great review and order. As a small family tan business, we really appreciate your support during these times. What a lovely gift for your staff, I'm sure they all love them! Good Choice. I'll be sure to pass your review onto our customer service team who will be very glad to hear you loved them. If we can ever be of any assistance again please don't hesitate to get back in touch. Kind Regards, Emily

Posted 5 years ago

“very pleased with my order. Arrived promptly and just as described. Im sure my brother will be love his present”

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Posted 5 years ago

“Great product, fast delivery”

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Posted 5 years ago

“Excellent service - prompt delivery and great little trophies at reasonable prices.”

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Posted 5 years ago

“Excellent service excellent quality products and very swift delivery Highly recommend this company”

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Posted 5 years ago

“Excellent communications and great product”

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Posted 5 years ago

North East Trophies is rated 4.9 based on 3,726 reviews