North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,394 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,394 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 25th June 2025

161

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Trophy was easy to order, nicely engraved and arrived really promptly. Only niggle was it had a torch motif but the one I saw online had a football motif which was exactly what I wanted. All in all, very pleased.”

Helpful Report

Posted 3 years ago

Good morning Linda, Thank you for your review. We are glad that you found our ordering process easy. It is great to hear that you are happy with our engraving work & with the prompt arrival of your order from us. We are very sorry that your order was not exactly what you wanted. We always strive for a 5-star review & for our customers to be completely happy with their orders, so please feel free to contact us regarding this - we would be more than happy to help resolve this for you as best we can. You can contact us via email - trophies@netrophies.co.uk - or phone - 0191 348 0173. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Very good communication about order”

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Posted 3 years ago

Good morning, Thank you for your positive review! We are so glad that you are happy with our communication with you regarding your order. We always strive for a 5-star review, so is there anything we could have improved upon to earn that 5th star from you? Please do let us know! Kind regards, Michelle - NET

Posted 3 years ago

“Very pleased with order.”

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Posted 3 years ago

Good afternoon, Thank you so much for your positive review. We are so glad that you are pleased with your order from us. Kind regards, Michelle - North East Trophies

Posted 3 years ago

“Good trophies”

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Posted 3 years ago

“I got a very good service when I patronise this company, very prompt in response to any concern you may have about your order.”

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Posted 3 years ago

“Fast delivery and excellent service! thank you so much.”

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Posted 3 years ago

“Our products were delivered on time and very good customer service”

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Posted 3 years ago

“Order arrived safely & quick”

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Posted 3 years ago

“Trophy was perfect quick responses to emails an outstanding service. The delivery arrived as promised”

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Posted 4 years ago

“Good product delivered on time”

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Posted 4 years ago

“Box us great although lining could be a bit thicker so tankard stays put”

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Posted 4 years ago

“I ordered two trophies. One was spot on, really nicely done. The other had scratches on the trophy body but when this was brought to the attention of the company they quickly offered to send a replacement which my daughter was really happy with. Delivery was prompt and customer service very friendly and helpful. Would recommend buying from here.”

Helpful Report

Posted 4 years ago

Hello Ashley, Thank you for your honest review and order, I'm sorry to hear that you had a slight issue with one of the awards but also glad to hear this issue was resolved promptly for you. If we can ever be any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Pleased with quality and price of purchases.”

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Posted 4 years ago

“Excellent service provided with fast response to an initial query I had. Item delivered quickly and was well packaged. Highly recommended.”

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Posted 4 years ago

“I ordered a small engraved name plate a few days before Christmas and I was delighted that it arrived just in time, sadly there was some kind of a mix up & it was not mine. I quickly contacted N. E. Trophies and they rectified the problem swiftly. I would have awarded them 5 stars if this human error had not taken place. Will order from them again!”

Helpful Report

Posted 4 years ago

Hello John, Thank you for your great order and review, I'm glad to hear the little issue got sorted and I do apologise again for any inconvience caused by this. If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“No email notification of delivery date or time slot but full marks to postie for leaving with neighbour as I was out”

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Posted 4 years ago

“Easy to place the order, swift dispatch and delivery. Good quality engraving. A box would’ve been nice though rather than just bubble wrap.”

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Posted 4 years ago

“It was bought for a six year old. First trophy. She was over the moon with it.. The price was excellent . Also had a had written thank you note for buying with them, nice touch. Will use again.”

Helpful Report

Posted 4 years ago

Hello Jill, Thank you for your review and order. We are so glad to hear your little one was happy with her first trophy. Hopefully it's the first of many! We will pass your review onto our packing team who will be delighted to hear you liked the note! If we can ever be of any assistance again in the future please don't hesitate to get back in touch. Kind Regards, Emily

Posted 4 years ago

“Nice little trophy”

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Posted 4 years ago

“Nice items. I ordered the graduation and the bridesmaid ones. Really quick delivery.”

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Posted 4 years ago

North East Trophies is rated 4.9 based on 3,394 reviews