North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,015 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,015 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

Write Your review

Tell us how North East Trophies made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

North East Trophies 5 star review on 24th September 2026

Zahara A

North East Trophies 5 star review on 31st August 2026

202

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a cycling medal, arrived in a couple of day.”

Helpful Report

Posted 6 years ago

“Very pleased with the trophy I bought for the price that it was. The only tiny issue was that it was scuffed on the back where you could see where the chrome material had been scraped or rubed up against something. As this was just a sample of what was available I didn't make a fuss, but when ordering a proper one I will expect it or them to be floor less.”

Helpful Report

Posted 6 years ago

Hello Keith, I'm sorry to hear one there was a slight scuff, I'll pass this feedback back to our packing team! Thank you for your review and we look forwarding to receiving your next order. Kind Regards, Emily

Posted 6 years ago

“Quick turnaround”

Helpful Report

Posted 6 years ago

“The item I baught was very good quality and came quickly. It had a nice personal touch to it with a note.”

Helpful Report

Posted 6 years ago

“Was very impressed with the swift service”

Helpful Report

Posted 6 years ago

“Very prompt service and the small silver plate ordered to affix at the back of a 21st birthday clock was spot on. The little packet of sweets in the package were a nice touch but as a diabetic not sure if appropriate for all customers. Only little thing I would prefer to change is to reduce the postage which cost around £3 which was nearly as much as the small flat plaque which could deliver inSide card in an envelope which led to 4 stars not 5 stars. However I still would place an order again if I need similar products.”

Helpful Report

Posted 6 years ago

“Quick and efficient. Recommend them”

Helpful Report

Posted 6 years ago

“It is what I was expecting a reasonably priced 'medal as a joke with inscription as requested. Good service.”

Helpful Report

Posted 6 years ago

“Good quality flag. Slow delivery but in good time for VE Day.”

Helpful Report

Posted 6 years ago

“My order was processed quickly and delivered quickly. One of the engraved plaques fell off which we had to glue back on. Other than that excellent service and my daughter and her friends loved their trophies. Thank you.”

Helpful Report

Posted 6 years ago

“Trophy arrived in a timely manner and in good condition. Recipient was thrilled.”

Helpful Report

Posted 6 years ago

“Excellent service great v3”

Helpful Report

Posted 6 years ago

“Very good trophies”

Helpful Report

Posted 6 years ago

“Lovely little trophy for my grandson”

Helpful Report

Posted 6 years ago

“Could not fault the customer service, they were fantastic from start to finish for my custom order. The only down fall was the text on the final product was very small, the actual award was vey heavy however it was packaged very well and presented in a lovely box.”

Helpful Report

Posted 6 years ago

“The trophy I ordered was not available for the date I purchased it for. However, I would like to add that this was dealt with excellently. I was emailed to advise me and the trophy was received in time for the date I needed it to be. The customer service has been excellent here. Would definitely use North East Trophies again!”

Helpful Report

Posted 6 years ago

“Website good, selection of martial arts trophies amazing and at really reasonable prices!! Delivered on time too. I did have one issue BUT this was resolved exceptionally quickly. The only reason I haven't given my review 5 stars is because I spoke to one girl to confirm if the trophies had been dispatched (was let down by a different supplier previously and had no trophies to award at our awards night hence my call regarding dispatch) and she was quick to get me off the phone and I felt not very interested in my call. The second girl I spoke too was great however. I will order from these guys again and look forward to picking the trophies!”

Helpful Report

Posted 6 years ago

“order arrived earlier than expected and was all good”

Helpful Report

Posted 6 years ago

“Fast service, the only quibble I had was having to stick the engraved label on myself, that should be an option during checkout in my opinion. Very pleased with the overall product/speed of service though.”

Helpful Report

Posted 6 years ago

“looked very nice, however, the image online implied that the stars were 3d and not 2d”

Helpful Report

Posted 7 years ago

North East Trophies is rated 4.9 based on 4,015 reviews