North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,059 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,059 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 15th October 2026

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great value for money and a quick delivery. I will defo use again”

Helpful Report

Posted 6 years ago

“The shield is lovely but some of the pins that old the little silver shield 🛡 sit out but I can tap them in hopefully just to let you know thanks Tim”

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Posted 6 years ago

Hi Tim Thanks for your review and the feedback. Apologies for any confusion over the annual shield. We leave some of the pins slightly loose, so that once it is time to engrave the annual shield, it is easy to remove the smaller shields to engrave them. If you tap the pins all the way in then it is very very difficult to remove the smaller shields without damaging them. I hope this helps, but feel free to contact us if you need any more help. Have a great weekend. Kind regards Abby

Posted 6 years ago

“If they deliver and keep this standard of service and price I shall be supporting them for a longtime Excellent”

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Posted 6 years ago

Hi Simon Thanks for the brilliant feedback. We will try our hardest to keep providing the best possible service and prices to our customers. If we can be of any more help just let us know. Kind regards Abby

Posted 6 years ago

“This was a gift for my neice who absolutely love it.. Her brother was so envious that I've now order another for him. Great product, excellent service. Quick delivery. You won't be disappointed”

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Posted 6 years ago

“Speedy service - one item was broken on arrival but quickly replaced. Will use again - thank you”

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Posted 6 years ago

“Website good, selection of martial arts trophies amazing and at really reasonable prices!! Delivered on time too. I did have one issue BUT this was resolved exceptionally quickly. The only reason I haven't given my review 5 stars is because I spoke to one girl to confirm if the trophies had been dispatched (was let down by a different supplier previously and had no trophies to award at our awards night hence my call regarding dispatch) and she was quick to get me off the phone and I felt not very interested in my call. The second girl I spoke too was great however. I will order from these guys again and look forward to picking the trophies!”

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Posted 6 years ago

“Hi, it wasn't what I expected thought it was poor for the money I spent”

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Posted 6 years ago

Hi Michelle I am sorry you are not happy with your item. If you would like to email me direct so we can find out what the issue was so we can help resolve the issue. We welcome all customer feedback as it helps us to improve our product offering and service. I see you purchased the glass heart paperweight; we have had great feedback on these in the past so it would be good to find out what the main issue was for you. Once again I am sorry that on this occasion the item did not meet your expectations. Kind regards Abby

Posted 6 years ago

“Great price, really fast delivery. Will definitely be using you again. Thank you”

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Posted 6 years ago

HI Elle Thanks for your great feedback, it is brilliant to hear you were happy with the service. Have a great day. Kind regards Abby

Posted 6 years ago

“Very good trophie. Fast delivery and great quality. Highly recommend.”

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Posted 6 years ago

HI Thanks for your positive feedback. I am pleased you like your trophy. If you need anything else just let us know, always happy to help. Kind regards Abby

Posted 6 years ago

“Very organised & efficient friendly service. I would use them again”

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Posted 6 years ago

Hi Many thanks for the great feedback. We try our best to provide friendly and helpful customer service and always love to see our customers when they visit us. Have a great day Kind regards Abby

Posted 6 years ago

“order arrived earlier than expected and was all good”

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Posted 6 years ago

“I loved my bottle! It was in great condition & looks amazing. Thank you NE Trophies! Keep up the good work!”

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Posted 6 years ago

HI Thanks for taking the time to leave us feedback. We are glad you were happy with the water bottle. They are very popular items. I hope you will get plenty of use from it. Have a nice day. Kind regards Abby

Posted 6 years ago

“Very pleased as it was the perfect gift”

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Posted 6 years ago

“Great service, very helpfull, would deffintely reccomend”

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Posted 6 years ago

“Great service, as described and on time”

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Posted 6 years ago

“Would recommend North East Trophies. Excellent customer service and good value, high quality shields.”

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Posted 6 years ago

“First class delivery”

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Posted 6 years ago

“We loved the trophies! Looked really good and exactly what we wanted. They came within the delivery time as well. Would definitely order form here again!”

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Posted 6 years ago

“No indication of fulfillment status or updates as things progress. It looks like I can track shipping progress on your website, but I can’t. This review Request came assuming I had received the product already—I have not”

Helpful Report

Posted 6 years ago

Good Morning Adrian I am so sorry about any issues you are having with delivery. I can see your order was being shipped over to China. International delivery from the UK can take between 7-21 days, however we did upgrade your parcel the the Express Tracked service which should mean it arrives much quicker than the 21 day estimate we gave. You can use the tracking number via the Royal Mail website which gives us all the tracking details and shows us that the parcel has already made it to China within 8 days and then 3 days to get cleared through China customs so should be with you very soon. Once again I apologise that you are having difficulty tracking your order, if you need any more help please let us know and we will do our best to help out. Have a great week. Kind regards Abby

Posted 6 years ago

“Order was delivered the next day. Excellent service. Pleased with quality and packaging. I’ve used these before and will use again Thankyou”

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Posted 6 years ago

North East Trophies is rated 4.9 based on 4,059 reviews