North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 3,661 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 3,661 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 27th December 2025

186

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed with the website to enable the school to order our award trophies and arrived promptly.”

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Posted 4 years ago

“Great product. Would order again. Post man could of left in a safe place but took it back to the depot which was a bit annoying. However that was royal mails issue”

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Posted 4 years ago

Hi Sally, Thank you for your great review and order with our company. I'm sorry to hear your postman didn't leave this in your normal safe place - sometimes if there is a temporary one they aren't always aware of your preferred places. For future orders you can leave your desired location in the top line of your address and they will know to do so :)! If we can ever be of any assistance again in the future please don't hesitate to get back in touch with our team. Kind Regards, Emily

Posted 4 years ago

“Great service quick delivery and a fab little plaque.”

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Posted 4 years ago

“Good quality and speedy on delivery.”

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Posted 4 years ago

“Great little trophy very reasonably priced and swift delivery”

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Posted 4 years ago

“Brilliant products Brilliant service Brilliant delivery especially enjoyed my haribos lol. Would defo recommend”

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Posted 4 years ago

“Excellent service and product.”

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Posted 4 years ago

“Great service, quality product”

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Posted 4 years ago

“Superb quality, value and service. Big shout out for Emily who was first class.”

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Posted 4 years ago

“Excellent, item arrived promptly and was excellent quality, I will certainly be using this service again.”

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Posted 4 years ago

“As described, quick delivery, well packaged, thanks!”

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Posted 4 years ago

“Lovely service fab glasses”

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Posted 4 years ago

“professional, great communication, quick dispatch and delivery waiting time. brilliant all round”

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Posted 4 years ago

“Brilliant products and service. Absolutely delighted with my purchases, Fast delivery and great communication. Will use again and highly recommend. Wee pack of sweeties in the box too!”

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Posted 4 years ago

“Easy to use website, reasonable prices, fast delivery, good quality goods, great transaction.”

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Posted 4 years ago

“Arrived within 2 days of ordering. Engraving spot on. Good value.”

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Posted 4 years ago

“Trophy was perfect quick responses to emails an outstanding service. The delivery arrived as promised”

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Posted 4 years ago

“Whilst delivery was quick the quality of the item is not great. The writing is so small you can hardly see it and we have had to place a backing to the glass because in certain lights the inscription is invisible!”

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Posted 4 years ago

Hello Joanne, I'm very sorry to hear that you are not fully happy with your order. These items are engraved which leaves a frosted white finish rather than a brilliant white from a technique such a vinyl which isn't permanent and usually peels away within a month or so. The plaques are designed to be placed up against a solid background or darker background as shown on the website which gives these more of a striking finish. We do of course want all of our customers to be happy with their purchase so I've sent you a private email to discuss the issue further and how we can rectify this for you. Once again I apologise for any confusion or inconvience caused by this order. Kind Regards, Emily

Posted 4 years ago

“Very please with purchase my little girl liked it for her teacher”

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Posted 4 years ago

“Speedy professional service with a top quality product!!”

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Posted 4 years ago

North East Trophies is rated 4.9 based on 3,661 reviews