North East Trophies Reviews

Name: North East Trophies
Address: Unit 11, Galaxy Business Park, Unit 11, Galaxy Business Park, Newcastle upon Tyne
Rating: 4.93

4.9 Rating 4,085 Reviews

99 %

of reviewers recommend North East Trophies

4.9

Based on 4,085 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About North East Trophies:

North East Trophies are one of the leading online trophy and awards companies. We have over 30 years engraving experience and are proud to offer a full personalisation service. We engrave all our medals, trophies, and glass awards in-house using both state of the art laser etching and traditional drag engraving for our awards.

We have a quick turn around time and offer express shipping options all over the world, to make sure your order arrives in good time for your presentation. In addition, there are no minimum order quantities, you can order 1 or 1000, and we offer bulk order discounts on a lot of lines. Just drop us an email or give us a call. Our friendly team are always happy to help.

Visit Website

Phone:

0191 348 0173

Location:

Unit 11, Galaxy Business Park,
Unit 11, Galaxy Business Park
Newcastle upon Tyne
NE21 4SQ

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North East Trophies 5 star review on 15th October 2026

211

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick turnaround and excellent quality… once again 1st class”

Helpful Report

Posted 1 year ago

Hi Paul, Thank you so much for your continued support! We’re thrilled to hear you’re happy with the service, turnaround, and quality — always a pleasure to deliver 1st class for you! Thanks again Louisa North East Trophies

Posted 1 year ago

“Lovely trophies, really well packaged, highly recommend”

Helpful Report

Posted 1 year ago

Hi Andrea, Thank you so much for your wonderful review! We’re glad to hear the trophies arrived safely and that you’d recommend us. We really appreciate your support! Thanks again Louisa - NETrophies

Posted 1 year ago

“Brilliant service and good trophy’s”

Helpful Report

Posted 1 year ago

Thank you so much for your order and kind words. We’re delighted you’re happy with the service and trophies. Looking forward to helping you again! Louisa - NETrophies

Posted 1 year ago

“The engraving is lovely but the glass quality is disappointing.”

Helpful Report

Posted 1 year ago

Hi Yvette, Thank you for your feedback and kind words about the engraving. We're sorry to hear that you’re disappointed with the glass quality. We’ve sent you an email to better understand the issue and to see how we can assist. We look forward to your reply and the chance to make things right. Thanks again Louisa

Posted 1 year ago

“Excellent, friendly and efficient service. The rosettes we needed were exactly as specified and well priced.”

Helpful Report

Posted 1 year ago

Thank you for your kind words! We’re glad to hear the rosettes met your specifications and that you found our service friendly and efficient. We appreciate your support and look forward to assisting you again! Louisa - NETrophies

Posted 1 year ago

“First rate service. I emailed and attached a photo of a broken trophy, (not purchased from NE Trophies), asking if I could be quoted for a replacement that was close to the original. I was quoted within hours, paid for it online and it was in production the same day. My replacement arrived 2 days later very well packed and looks almost identical to my old original, including the art work. Excellent service and I would definitely recommend. Thank you.”

Helpful Report

Posted 1 year ago

Hi Perry. Thank you so much for your order and 5 star review. We’re delighted we could help replace your trophy quickly and to your satisfaction. It means a lot to us that you felt supported throughout the process and that you’d recommend our service. Thanks again for choosing NE Trophies. Louisa - NETrophies

Posted 1 year ago

“The team did an amazing job in understanding our needs, advising us on the most suitable items and coordinating the engraving and dispatch in a record time. We would not hesitate to recommend North East Trophies and will be using them again if the situation arises.”

Helpful Report

Posted 1 year ago

Hi Noemi, Thank you so much for your wonderful feedback! We’re thrilled to hear that our team could understand your needs and provide the right advice while delivering everything so quickly. It means a lot to us that you would recommend North East Trophies and consider us for future needs. We look forward to working with you again! Louisa - NETrophies

Posted 1 year ago

“Lovely trophies. Top quality and reasonable price! Will be back for sure”

Helpful Report

Posted 1 year ago

Hi Dean, Thank you so much for your kind words! We’re delighted to hear you’re happy with the quality and price. We can’t wait to welcome you back again soon! Best wishes, Louisa - NETrophies

Posted 1 year ago

“Absolute 1st class service..Great selection of trophies to pick from, easy order process, speedy delivery and great value for money...Will definately be back again at the end of next season..10/10”

Helpful Report

Posted 1 year ago

Hi Dean, Thank you so much for your fantastic review! We're thrilled to hear you were pleased with the selection, service, and value. It’s great to know the ordering process was smooth and delivery speedy. We really appreciate your support and can’t wait to welcome you back at the end of next season. Thanks again Louisa - NETrophies

Posted 1 year ago

“Professional , efficient service with quality trophies at a reasonable price.”

Helpful Report

Posted 1 year ago

Hi Ian, Thank you for your order and kind words. We’re pleased to hear you found our service professional and efficient, and that you’re happy with the quality and value of our trophies. We appreciate your support and look forward to assisting you again. Louisa North East Trophies

Posted 1 year ago

“It was marvellous. It was my utmost pleasure. They are number one.”

Helpful Report

Posted 1 year ago

Hi Mujeeb, Thank you very much for your kind feedback. We are pleased to hear that you are happy with your custom engraved pint glasses and found the pricing reasonable. Should you wish to place a future order, please do not hesitate to contact us—we would be delighted to assist you. Thanks again Louisa NETrophies

Posted 1 year ago

“Very pleased with the 2 custom engraved pint glasses I ordered. Very reasonable price too, now wishing I had ordered more!”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your lovely feedback! We're so happy to hear you’re pleased with your custom engraved pint glasses and found the price reasonable. We’d love to help you order more anytime – just let us know! Kind Regards Louisa NETrophies

Posted 1 year ago

“Great value and loads of choices, quick delivery, highly recommended”

Helpful Report

Posted 1 year ago

Hi Andy, Thank you so much for your order and 5 star review! We’re thrilled you enjoyed the great value, variety of choices, and quick delivery. Your recommendation means a lot to us! Thanks again North East Trophies

Posted 1 year ago

“I buy a couple of trophies annually and without fail they arrive intact, securely packaged. The personalised engravings are always crisp. Tbh ,given the decent customer service,I don't bother with any other companies for these services. I completely recommend their professionalism and competitive pricing.”

North East Trophies 5 star review on 3rd August 2025

Helpful Report

Posted 1 year ago

Hi Robin, Thank you so much for your continued support and thoughtful review! We're delighted to hear that our trophies and engraving consistently meet your expectations, and that our packaging and service give you confidence with every order. It truly means a lot that you choose us year after year and recommend our work – we really appreciate your trust in us! Thanks again Louisa - NETrophies

Posted 1 year ago

“Very helpfull, product just as described. Quick postage. Would buy again.”

Helpful Report

Posted 1 year ago

Hi Phil, Thank you so much for your order and kind feedback! We're glad you found us helpful and that the product matched your expectations. Quick postage is always our goal! We look forward to serving you again soon. Thanks again Louisa NETrophies

Posted 1 year ago

“Quick service and exactly what I wanted”

Helpful Report

Posted 1 year ago

Hi Vivian, Thank you so much for your order and 5 star review. I’m delighted to hear you received quick service and exactly what you wanted. Looking forward to assisting you again. Best wishes, Louisa NETrophies

Posted 1 year ago

“EXCELLENT PRICE, EXCELLENT SERVICE.”

Helpful Report

Posted 1 year ago

Hi Graham, Thank you so much for your kind words! I’m glad you enjoyed our selection of customisable trophies and appreciated the quick process and delivery. I look forward to helping you with your next order! Best regards, Louisa NETrophies

Posted 1 year ago

“It came exactly how i asked it too,and was extremely well packaged,in case there was any mishap,and someone broke it. Very reliable company”

North East Trophies 5 star review on 31st July 2025

Helpful Report

Posted 1 year ago

Hi Lyndsey, Thank you so much for your order and kind feedback. We're so glad to hear the award arrived exactly as requested and that the packaging gave you peace of mind. It's great to know you found us reliable – we truly appreciate your support and hope to work with you again in the future. Thanks again The North East Trophies Team

Posted 1 year ago

“Great selection of customisable trophies at reasonable prices. Very quick process & delivery!”

North East Trophies 5 star review on 28th July 2025

Helpful Report

Posted 1 year ago

Hi Stephen, Thank you so much for your kind words! We're glad you enjoyed our selection of customizable trophies and appreciated the quick process and delivery. We look forward to helping you with your next order! Thanks again Louisa NETrophies

Posted 1 year ago

“Exceeptional customer service, great product, smooth process and speedy delivery - used three years for end of year corporate celebration and would highly recommend”

Helpful Report

Posted 1 year ago

Hi, Thank you so much for your continued trust and fantastic feedback! We're thrilled to hear that our customer service, product quality, and delivery have consistently met your expectations over the past three years. It means a lot to us that you’d highly recommend us for your corporate celebrations. We look forward to supporting you again in the future! Louisa NETrophies

Posted 1 year ago

North East Trophies is rated 4.9 based on 4,085 reviews