NCASS Reviews

4.8 Rating 1,193 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,193 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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0300 124 6866

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NCASS 5 star review on 25th January 2024
Kang Foo Noodles Ltd
NCASS 5 star review on 2nd January 2024
Nigel - OffRoadBean 28228
NCASS 5 star review on 13th October 2023
Wayne Taylor
NCASS 5 star review on 27th June 2023
Annette Currie
NCASS 5 star review on 9th June 2023
Ian Newey
NCASS 5 star review on 11th January 2023
Churros Susanna
NCASS 5 star review on 7th October 2022
Wayne Taylor
154
Anonymous
Anonymous  // 01/01/2019
Ncass are wonderful very helpful regards paper work . Been with them for many years now. Will continue to be with ncass in the future.
NCASS 5 star review on 22nd May 2019
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Posted 4 years ago
What has NCASS ever done for me? Apart from helping to set my business up to T. What use is their Due Diligence framework? Apart from providing assurance of my work. What is the point of their risk assessment templates? Apart from making sure hazards are identified and controlled at our fetes. What value is their health and safety training? Apart from keeping my staff from mis-behaving! What does NCASS do for quality caterers, like me and you? Apart from supporting us through and through.
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Posted 7 years ago
I'm only a member because it's a condition of one of the events I'm doing, paying so much money for so little..
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Posted 7 years ago
Only here from you for money.been with u six yrs now the only time I've heard from you was when my debit card expired. I'm still paying though mothers lol
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Posted 4 months ago
NCASS has really been a pinnacle in our business, from the very start up until now. They have supported us with every uncertainty and we are very pleased to be members of this organisation. We are rest assured knowing that they are just a phone call away with encouragement, support and answers to all our questions and also pointing us in the right direction. Thank you for all your amazing work, we appreciate you!!
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Posted 5 months ago
We are new small business owners who needed help to navigate to the next level including queries, I called in and spoke to Becky. She was amazing, customer service was 20/10. Attentive, knowledgeable and attention to detail was on point. Thank you. Becky is a real asset to the team. :)
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Posted 7 months ago
You get a lot of good information, to help you run your business. And when I’ve called, you get to speak to a real person quickly. As a Bookers customer, this pays for itself was the cashback. And even if you didn’t use any of the other services, i’m still actually saving money by being a member.
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Posted 9 months ago
makes running a business so much easier. instead of taking days and finding legal help to make documents, everything can be done in under an hour, saving time and money.
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Posted 1 year ago
As a first time business owner, NCASS have provided essential guidelines in setting up and the on-going running of restaurant. The different vital training helped us to be more equipped with knowledge and skills to ensure that we provide that highest quality service and product - which has helped for us receiving 5 star safety and hygiene rating with Camden Council
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Posted 2 years ago
Been a member of NCASS for very long time. It is money well spent you can get all the correct advise needed. Even in this present climate (COVID)and having lost 99% of our events it is a still essential to be a member. To be up-to-date with all off the current regulations and being COVID compliant.
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Posted 3 years ago
Cannot access to courses id like to undertake. Cannot find or print out the certificate. Unable to upload a photo. Struggling to use your page.
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Posted 3 years ago
I'd like to acknowledge Georgie and Alex for their helpful advice over the phone. These two ladies have been so insightful and kind when answering my questions. Thank you so much! Erin :)
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Posted 4 years ago
Extremely supportive at all stages and times of the year. Grateful for the hard work of the staff who are helping businesses at this hard time in catering's history!
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Posted 4 years ago
The document page is first class and the main reason I renewed. Certificate system very useful and helpful.
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Posted 5 years ago
Great customer service, always helpful and always on hand to answer any questions. Fantastic service and exactly what the industry needs as its backbone. We love you NCASS x
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Posted 5 years ago
very professional polite catering association very helpful for trader who start for the first time the catering business.
NCASS 5 star review on 6th February 2019
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Posted 5 years ago
Over the past ten years, NCASS have always been a great help to Chapati Man. All catering traders should be members and Chapati Man is proud to be one.
NCASS 5 star review on 29th April 2018
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Posted 5 years ago
Having a go to person the same one every time is exceptionally good as they have lots of knowledge about different things linked to being a food provider. Moreover, the training process they offer is excellent along with their other offers is second to none. Although, the outlay of the cost is expensive when you are first setting up the advice they provide throughout your journey and beyond is superb, I would recommend them to anyone who is thinking of this type of work along with established people.
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Posted 6 years ago
They ask you the questions before you need to ask them yourself, they keep you on top of things you would forget
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Posted 6 years ago
From the moment we contacted NCASS we knew we'd done the right thing. They helped us through the baffling maze of setting up our Bojaffles street food business - something we knew absolutely nothing about. All the difficult red tape was made so easy for us, and they gave us fantastic advice on equipment, safety and events. We continue to get texts about events in the areas we chose, and NCASS are an on-going source of support and sound advice. We cannot recommend them highly enough, and suggest that anyone in this industry would do well to have them on board. They get the Bojaffles thumbs up!
NCASS 5 star review on 23rd August 2017
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Posted 6 years ago
NCASS is rated 4.8 based on 1,193 reviews