NCASS Reviews

4.8 Rating 1,198 Reviews
97 %
of reviewers recommend NCASS
4.8
Based on 1,198 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
Greater than 94%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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0300 124 6866

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Proud to be a part of ncass Excellent service
Helpful Report
Posted 2 years ago
NCASS supported me no end at the beginning of our business with all of the right paperwork & courses. Specifically the help surrounding the due diligence for our Food Hygiene Inspection! We have recently renewed for our second year and we wouldn’t consider trading without use of their services. If I have needed to call for advice, they always help out without hesitation. We receive discounts from many partners of theirs and cashback on our main shopping, I honestly couldn’t recommend joining them enough! We were recently interviewed by NCASS for their magazine and that for us is just a huge achievement and one we are so very grateful for. Thank you for your continued support & we will continue to praise your services to anyone who asks!
NCASS 5 star review on 9th March 2022
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Posted 2 years ago
Thanks guys, keep up the great work!
Posted 2 years ago
We had a business idea and had no clue how to execute it, so that’s when we called NCASS. They gave us all the info we needed in order to start our business, which empowered us to achieve our dream. Their help has been invaluable to our business - their team are incredibly friendly and gave us so much of their time. We are so grateful for their service, and would recommend their membership to anyone, even if you’ve been in the food business for years! Emily, Co-Founder of Jeco Bowl
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Posted 2 years ago
All I can say is very helpful and understanding everything you need
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Posted 2 years ago
Becky Gordon was BRILLIANT and very helpful with every part of the business side and made the process enjoyable. Thank you, from Des of The Hungry Penguin Pancake company.
NCASS 5 star review on 4th March 2022
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Posted 2 years ago
All I can say is very helpful and understanding everything you need
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Posted 2 years ago
When we started our little mobile bar business we didn’t know what we where doing on the paperwork side. NCASS helped us and provided all we needed to get started and be compliant. Can’t thank them enough for the help they have given us over the past year.
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Posted 2 years ago
Best service! Very helpful and knowledgeable! Money best spent!
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Posted 2 years ago
Always helpful and great to have the legal documents we require as a business to hand
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Posted 2 years ago
NCASS helped us set up our business in 2019 and gave us the confidence to get going. They are always on hand for any questions, no matter how small :-)
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Posted 2 years ago
We had been using NCASS Due Deligence alongside SFBB for many years, however we have found all the paperwork in NCASS Due Deligence suits our business better. We had a recent food hygiene inspection and the EHO recommended we stick to just NCASS’ Due Deligence pack as it’s easier to understand and navigate. She literally swore by it! We passed our inspection with a 5 rating as a result.
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Posted 2 years ago
Happy to renew our membership - NCASS provides good all round advice for mobile caterers. Particularly like the systems in place for sharing our legal paperwork with show organisers.
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Posted 2 years ago
Since establishing our business NCASS has been a great support - not only with the governance we needed to be compliant in terms of risk assessments etc for the company to operate and support our recent applications, but also through Covid providing the relevant advice and guidelines,
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Posted 2 years ago
We love being a member of NCASS, it makes our business feel like we are in safe hands as there is always someone at the end of line to give us support and knowledge if we need it. We have been members for 5 years now and thoroughly would recommend the team to anyone who is hesitating in spending a few quid for a massive peace of mind. We give you 5*****
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Posted 2 years ago
I actually bloody love it! Makes life so much easier having everything you need in one place!
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Posted 2 years ago
Great organisation to be part of. These are just a few of the benefits that I find superb. Reminders when my certificates are expiring. Online training for my staff. Instant dispatch of my documents in one go to event organisers which saves me so much time and worry (and they are impressed with the speed of delivery). Cashback on Calor, Bookers and others. A wealth of advice to caterers and much more.
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Posted 2 years ago
Great customer service, my case manager helpt me with useful information on my profile and how to make it more effective.
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Posted 2 years ago
Excellant partner to have in your catering corner and fee pays for itself - they have stepped up during the last 2 years to really help smaller bussinesses who needed so much help and advice with ever changing rules! DO not know what I would have done witjout them!
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Posted 2 years ago
Very helpful and very usable back of house systems, any issues resolved over the phone in our experience.
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Posted 2 years ago
Very helpfull. Done everything for me
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Posted 2 years ago
NCASS is rated 4.8 based on 1,198 reviews