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NCASS Reviews

4.9 Rating 1,299 Reviews
97 %
of reviewers recommend NCASS
4.9
Based on 1,299 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
On-time Delivery
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
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Phone:

0300 124 6866

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The staff are extremely helpful
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Posted 4 years ago
I owned a Bistro for 10 years in York. At the beginning of COVID-19 my lease came to an end. I decided to to not renew and started going mobile with serving Neapolitan wood fired pizzas from a vintage converted horse box. We have now got a couple of these and Tuck Tuck. We have are doing a lot of events and private bookings and I decided our due Diligence need to be better and more organised! NCASS has done this perfectly and also has very useful info for industry and gives disscount codes which can be used with other parties which is always a bonus! I have only been a member so far for a few weeks, but what have a seen I am very pleased with and would definitely recommend them.
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Posted 4 years ago
i have been a member for a long time now i met bob fox when he first started at a icecream alliance show i was very impressed with his ambition to help the catering industry as at that time the e h o s in each county had different policys on standards and kept changing them on each visit this has now changed and in our area the e h o has a lot of respect for n c a s s and the format procedures we now use which makes it easier especialy when taking on staff hygiene training is easier and all the information is at hand when you need it the system is good saves a lot of time and money so you can get on with the job i recomend it to all my wholesale customers the ones that have taken it up have been very impressed we get 5 star on each visit for both icecream vans and the wholesale business this would not have happend under the old system you would have allways been wrong
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Posted 4 years ago
Very good service. very helpful if you call them. Quick to resolve any issues.
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Posted 4 years ago
Excellent value for money - when you consider the training packages, cash back schemes, vouchers as well as the professional advice the membership really pays for itself.
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Posted 4 years ago
All good as usual, always helpful and always at the end of the phone when I need them. Keep doing this forever please :-)
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Posted 4 years ago
Brilliant organisation keeping us all working together to improve all types of food service and safety standards.
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Posted 4 years ago
I have only been with NCASS for a year , but whatever query I have had they have answered with a clarity that I totally understand , and can move forward with my business , knowing that I am fully compliant with all the rules and current regulations .
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Posted 4 years ago
Great service to all event caterers
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Posted 4 years ago
Makes life easy, great help
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Posted 4 years ago
NCASS membership makes my life do much easier. Being able to send our paperwork to event organisers and having access to all relevant training is also a massive help. Thanks
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Posted 4 years ago
Clear, easy to use. Must have for the catering industry.
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Posted 4 years ago
NCAA’s has been really helpful to us we don’t have to send separate documents all over the place and the staff are soooo helpful
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Posted 4 years ago
very helpfull excellent service coulndt fault the staff very polite and helpfull
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Posted 4 years ago
Very efficient and helpful service. Useful guidance with EHO questions and endeavour to sort things out with you. Useful training section
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Posted 4 years ago
Fantastic Friendly service, lots of valuable information and very personable when dealing with all the staff.... they have supported me throughout my first year of setting up Norge Scouse.
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Posted 4 years ago
Always helpful whenever you have to call them, first class service.
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Posted 4 years ago
You have been on massive help, support and encouragement so far. It is much needed in these first early steps. We are aiming to be operational by October.
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Posted 4 years ago
Being a member of ncass has helped us in so many ways. Apart from supplying us with all the training and paperwork needed to become a Street food trader, they are always there, just a phone call away, to help out with any assistance you need. Invaluable.
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Posted 4 years ago
NCASS are great. Without them I’d have really struggled to add a catering aspect to my business. They make risk assessments and keeping records incredibly easy while still making sure you understand the importance of those things and take them seriously. The cash back at Booker and Makro is usually more than the cost of my membership so NCASS make me money every year instead of costing! Absolutely amazing customer service and a great scheme to be part of.
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Posted 4 years ago
NCASS is rated 4.9 based on 1,299 reviews