Naturecan Reviews

Name: Naturecan
Address: Bank Chambers, Stockport, Bank Chambers, Stockport, Stockport
Rating: 4.51

4.5 Rating 12,071 Reviews

89 %

of reviewers recommend Naturecan

4.5

Based on 12,071 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Naturecan:

Our mission at Naturecan is to offer a natural, organic alternative to common health complaints such as chronic aches and pains, through our premium, safe and effective hemp derived CBD. Enabling people to lead happier, healthier, pain free lives.

We’ve combined cutting edge science and rigorous quad-tested lab protocols to create high performance, consistent CBD products.

We are committed to continuing to provide you with the best quality, pure CBD products available in the market.

Visit Website

Email:

support@naturecan.com

Location:

Bank Chambers, Stockport,
Bank Chambers, Stockport
Stockport
SK1 1AR

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Naturecan 5 star review on 18th April 2025

344

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I did not realise this company is not in Australia. The web address has it as Naturecan.au My order was placed on November 5th ... as of today December 7th my order is yet to arrive.”

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Posted 4 months ago

“Customer service was great, but product got stopped at customs NZ and was banned from entering the country. After sending a email to Naturecans a refund was promptly returned”

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Posted 4 months ago

“I have not received my order yet!Very disappointed!”

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Posted 4 months ago

“One of vapes supplied doesn't work. The other one worked fine.”

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Posted 5 months ago

“When the package arrived it was nearly broken because of the poor quality packaging used by Naturecan. I won't be buying this again”

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Posted 5 months ago

Hi Margaret, Thank you for your feedback. We're sorry to hear about the issue with your package. Our Customer Service team has just sent you an email to help resolve this for you. Naturecan

Posted 5 months ago

“The gummies are really grainy, not particularly nice & leave a horrible after taste. Most of them came broken & stuck together in a clump. Very expensive for the quality received. Took nearly 3 weeks to arrive.”

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Posted 6 months ago

“Unfortunately there were many issues re the actual delivery of the product I ordered, many delays lead to the date of arrival to myself much later than what was advertised- the one saving grace regarding that however was a very helpful Cust Service rep called Gemma, she stayed in touch & answered all my queries to the best of her ability. NOW, the main issue I have with your product is that it literally had ZERO affect on me! I ordered the Cannabis Chocolate bars (×10) & I was also given 3 extra Cannabis cookies due to a mix up with my initial order (it was for a box of 10 cookies but they were out of stock bar 3 single cookies) the chocolates purported to be 20mg per bar & the cookies 25mg per cookie, so I followed the instructions & only had two bars of chocolate initially. After about 1 1/2 hrs I was feeling nothing so I had two more, another hour passed & still nothing. At this point I decided to have a cookie & another chocolate bar & as I assumed 1/2hr later I was still stone cold sober! It was then when I finally had to accept the fact that all I had been sent was normal chocolate & cookies in, what I can only describe as false packaging! Anyways I ate everything at that point, just on the off chance that maybe i'd been impatient & everything might kick in at once, of course I was disappointed. In short, I feel cheated by Naturecan. I endured a long & annoying wait for a product that 100% failed to live up to how it was advertised, whether this was intentional or not is what I'm still trying to decide. It was the most expensive chocolate I've ever paid for & it didn't really even taste that good! (I begrudgingly will admit that the brownies were actually quite yummy) In closing, I am thoroughly disappointed & actually quite angered by my experience with Naturecan, I feel ripped off & will not ever be dealing with your company again!- Ajay Prasad”

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Posted 6 months ago

HI Ajay, Many thanks for your order and review. We are sorry to read you were not satified with your order. Could you clarify what you mean by 'stone cold sober' and what your expectations are of the effects? All of our CBD products as advtised throughout the wesbite, do not contain any detectable THC as this has been removed from the product. Our team will reach out to you direclty to assist. Kind regards, Naturecan NZ

Posted 6 months ago

“After trying the product I wasn’t satisfied. Bud looked old and didn’t have any smell. Great customer service though”

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Posted 7 months ago

“A month now and the product hasn't shown up.”

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Posted 7 months ago

Hi Mr C J Pickup, Many thanks for your order with Naturecan. We are sincerely sorry to read this. Our team are looking into updates of your parcel for you now and have contacted you directly to assist. The fastest way to get assistance is to contact our dedicated team directly on support-au@naturecan.com where we respond within 24 hours. We look forward to your email reply. Kind regards, The Naturecan Team AU

Posted 7 months ago

“高価な割に実感できる効果はありませんでした。支払い方法も一括のみ。カスタマーには優しくないです。多くの方は高価な商品だから効果があるはずと言う、暗示にかかるのだと思います。とにかく驚くほど値段が高すぎます。”

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Posted 7 months ago

“お世話になります。先日、mitzさんとのコラボ商品のベイプを購入しました。 1回目に購入して満足した為追加で購入したのですが、風味が酸化したようなアク酷い風味で残念でした。 1度目に購入した時の液体の色と全く異なっており、おそらく酸化してしまっている液体なのだと思います。商品見本の液体は薄い琥珀色でしたが、実際に届いた商品の液体はごま油のような褐色でした。大幅値下げで販売していた理由に納得がいきました。セールでの購入だった為、我慢するしかないのかなと残念な思いでした。本来の商品自体は間違いなく良いものだったと思いますし、大幅値下げだったので辛辣な評価で申し訳ないですが、液体が酸化して褐色になっていることを明記した上での販売であれば何の不満もありませんでした。すみません、辛辣な意見になってしまいました。でも、ネイチャーカンは評判がとても良いので、商品への期待が高いです。自分に合う商品を試していきたいと思っています。”

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Posted 7 months ago

“Köpte två stora burkar , snopet när bäst före datumet är inom 1 månad. Detta var ordinarie pris. Borde upplysas om det. Mejlade kundtjänst som skrev ingen fara då håller längre än så.”

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Posted 7 months ago

Hej Dagmar, Tack för att du lämnade en recension, det är otroligt viktigt för oss att du är nöjd. Jag kan se att du handlade produkten till 15% rabatt, dock så håller vi med om att detta inte hanterades rätt och mer information om detta skulle funnits på produktsidan. Vår support team har därför hört av sig till dig på separat mejl med extra gratis CBD gummies till dig, utan utgångsdatum i oktober såklart. Vi ber så mycket om ursäkt igen och hoppas att du blir nöjd med detta och vill komma tillbaka och handla hos Naturecan i framtiden. Mvh, Therese Naturecan

Posted 7 months ago

“いつが買い時なのか良くわからない”

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Posted 7 months ago

“Toimitus on kestänyt yli viikon”

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Posted 7 months ago

Hei Olli, Olemme todella pahoillamme, että toimitus kesti yli viikon. Ymmärrämme, kuinka turhauttavaa tämä on, eikä tämä todellakaan vastaa palvelua, jota haluamme sinulle tarjota. Olemme lähettäneet sinulle sähköpostia korvauksesta joka toivottavasti auttaa korjaamaan tilannetta 💚 Ystävällisin terveisin, Naturecan-tiimi

Posted 7 months ago

“シリンジが使いづらいです。もう少し商品について説明があるといいです。”

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Posted 8 months ago

“Cbd wiet mag er tegenwoordig mooi uitzien, op het oog vergelijkbaar met moderne recreatieve wiet met thc. Ook kwa smaak is jullie product zeer teleurstellend. Geur en smaak is mogelijk de belangrijkste factor in de belevenis bij het roken van marihuana. Het effect van jullie product ben ik wel goed over te spreken. Gewenste geruststelling helaas geelkleurige nuggets en braakgeur. Geen terugkerende klant, zéker niet tegen deze tarieven.”

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Posted 8 months ago

“Tok 26 dager før jeg fikk produkter og produkter ga nesten ingen effekt”

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Posted 8 months ago

“Gummisarna är torra och hårda i min senaste leverans ! DÅLIGT !Skulle väl egentligen ha sänt tillbaka dem, men tänkte ändå försöka äta dem !Christer”

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Posted 8 months ago

“Cannot review. Have not received goods yet.”

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Posted 9 months ago

Hi Conor, Many thanks for your order with Naturecan. We are sorry for the delay in delivery from the couriers on this occasion but see that the parcel was successfully delivered on the 22nd July. I see our team also reached out to you directly too. We hope that you enjoy using our products and if you need any further assistance please do contact us directly on support-ie@naturecan.com for the fastest way to get support from our team. Kind regards Naturecan IE

Posted 7 months ago

“Produkten har ingen effekt”

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Posted 9 months ago

Hejsan Martin, Stort tack för att du hör av dig, det är otroligt viktigt för oss att du är nöjd. Vad tråkigt att det inte har hjälpt dig. Skulle du kunna höra av dig till oss på support-se@naturecan.com med svar på nedan frågor, så ska vi försöka hjälpa dig med "effekt" och dosering. - Hur mycket CBD i mg har du tagit per dag? - Har du ökat din dos? - Vilka symtom försöker du just nu att lindra, är dom starka? - Har du använt CBD förut? För personer som inte känner av någon effekt så brukar det oftast vara på grund av att man inte tagit CBD nog länge eller att man inte tagit stor nog dos. Effekten kan ta 2-3 veckor att visas. Jag hoppas att vi kan hitta en lösning åt dig här! Stort tack, Therese Naturecan

Posted 9 months ago

Naturecan is rated 4.5 based on 12,071 reviews