Naturecan Reviews

Name: Naturecan
Address: Bank Chambers, Stockport, Bank Chambers, Stockport, Stockport
Rating: 4.52

4.5 Rating 12,504 Reviews

90 %

of reviewers recommend Naturecan

4.5

Based on 12,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Naturecan:

Our mission at Naturecan is to offer a natural, organic alternative to common health complaints such as chronic aches and pains, through our premium, safe and effective hemp derived CBD. Enabling people to lead happier, healthier, pain free lives.

We’ve combined cutting edge science and rigorous quad-tested lab protocols to create high performance, consistent CBD products.

We are committed to continuing to provide you with the best quality, pure CBD products available in the market.

Visit Website

Email:

support@naturecan.com

Location:

Bank Chambers, Stockport,
Bank Chambers, Stockport
Stockport
SK1 1AR

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Naturecan 5 star review on 18th June 2025

360

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No volveré a pedir más. No he recibido mi paquete ni mi reembolso. Un timo.”

Helpful Report

Posted 11 months ago

Estimada Rocío: Quizá haya habido algún error, pero tu pedido fue entregado al día siguiente de realizarse, según figura en los datos que nos aporta el transportista. Si ha habido alguna incidencia, te regamos que te comuniques con nuestro servicio de atención al cliente para que podamos ayudarte lo antes posible: support-es@naturecan.com Pedirte disculpas por cualquier molestia causada. Un saludo, Equipo Naturecan

Posted 11 months ago

“i got bad palmitation in my heart”

Helpful Report

Posted 1 year ago

Hi Tuula, Thank you for your feedback. We are sorry to hear that you experienced heart palpitations after using our product. We recommend discontinuing use immediately and consulting a doctor if the symptoms persist. We want to ensure that our products are safe for all our users, but we always recommend consulting a doctor if you have any pre-existing health conditions before using our products. If you'd like to discuss this further or need additional assistance, please contact our customer service team at support-fi@naturecan.com All the best for the future 💚 Kind wishes, The Naturecan-team

Posted 11 months ago

“Cbd from hemp seeds not the flower or bud”

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Posted 1 year ago

Hello Many thanks for your review We can confirm our oils are extracted from the plants not the seeds. You can find out more about how we do this on our site: https://uk.naturecan.com/a/blog/cbd/organic-hemp-benefits/ Kind regards Naturecan AU

Posted 11 months ago

“I thought it my help my pain management and sleep but has done neither. Michael B”

Helpful Report

Posted 1 year ago

Hi Michael Many thanks for your order with Naturecan. We are sorry to read this and we will be in touch with you shortly to help assist. Kind regards Naturecan AU

Posted 1 year ago

“Did not receive my purchase !!”

Helpful Report

Posted 1 year ago

Hi Patrick, Many thanks for your order with Naturecan! We are sorry to hear that the parcel hgas not yet reached you. Checking in on your order, I see you already reached out to our team and we have already reshipped it for you. Naturecan do all we can to ensure orders reach our customers smoothly however once a parcel has been passed to the courier to complete the delivery, it is not within our control. We can of course raise shipping issues directly with them when needed! Please keep a look out of your new tracking number and if you need further assistance please contact us directly on support-au@naturecan.com Kind regards, Naturecan AU

Posted 1 year ago

“Never got my order and didn’t even receive any shipping updates on it tried to contact company multiple times and got no response”

Helpful Report

Posted 1 year ago

HI Jett, I see our team have trie to reach you on your mail on the 13th and 23rd June but had nore received any responses. Could you ask you to check your junk inbox. Additonally, can we check where you have been trying to contact us on? Our CS team respond to emails with 24 hours. Of you still need assistance please can you contact us directly on support-au@naturecan.com from the email on your order. Kind regards Naturecan AU

Posted 1 year ago

“Je n'ai pas reçu mon colis !”

Helpful Report

Posted 1 year ago

Bonjour, Nous sommes désolés d'apprendre que vous n'avez pas reçu votre colis. J'ai vérifié et vous avez reçu le colis de remplacement. Si vous êtes satisfait de notre service client, pouvez-vous mettre à jour votre commentaire ? Merci pour votre aide

Posted 11 months ago

“Claim to be an New Zealand site/service ordered a product then discover its coming from the uk and will take a month to get here, so tried to cancel order as thats too long and i thought it was coming from NZ and was told too late and computer says no, then it finally arrives and bottle damaged and CBD oil all soaked into box and cant be used anyway. Absolute joke !”

Helpful Report

Posted 1 year ago

Hello Dan, Thank you for your order with Naturecan. First and foremost we are sorry to hear you are not satised with your experience on this occassion. We strive to bring the best in product quality, value for money as well as service. Our site outlines on the delivery page details of shipping time. Our team will always assist on any issues with the problems or queries with your order. I cannot see any contacts from yourself to our team about the difficutly in cancelling your order or that there was an issue with the product on arrival. Our team will reach out to you directly to assist. Kind regards The Naturecan Team NZ

Posted 1 year ago

“Estimada buenas tardes. Junto con saludar sigo esperando mi pedido. A pesar que gemma ha sido muy amable. Compre el 18 de mayo y aun no llega mi pedido.”

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Posted 1 year ago

“Ik heb een ding kopen. Ik wacht 7 dagen en ik heb geen info over mijn bestelling ....”

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Posted 1 year ago

Beste Maksymilian, Het spijt ons zeer te horen dat uw bestelling nog steeds niet is aangekomen en dat er onduidelijkheid is over de locatie ervan. We begrijpen hoe frustrerend dit moet zijn, en we stellen uw geduld zeer op prijs. We zijn op de hoogte dat er meerdere pakketten uit deze zending zijn zoekgeraakt. We hebben onmiddellijk actie ondernomen en zijn momenteel in nauw overleg met DHL om de situatie op te lossen en de pakketten zo snel mogelijk te traceren. Om u verder te helpen, willen wij u laten weten dat wij spoedig contact met u zullen opnemen om dit probleem op te lossen. Ons team zal ervoor zorgen dat u op de hoogte wordt gehouden van alle ontwikkelingen met betrekking tot uw bestelling. Nogmaals onze excuses voor het ongemak en bedankt voor uw begrip en geduld. Met vriendelijke groet, Dylan

Posted 1 year ago

“Ik heb mijn product nog niet ontvangen”

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Posted 1 year ago

“Product i wanted was out of stock 9CBD gummies - i use these for sleeping) , they pushed me into buying another item (vegan CBD gummies)and i am finding the strength and effect of their CBD gummies dont do anything. Dissapointed.”

Helpful Report

Posted 1 year ago

Hello Cassandra, Many thanks for your order with Naturecan. We are sorry to hear that the item you wanted was sold out and you were not happy with the suggested alternative. Our team will reach out to you shortly to assist. Kind regards Naturecan AU

Posted 1 year ago

“Ik heb mijn pakket nog steeds niet ontvangen”

Helpful Report

Posted 1 year ago

Beste Erwin, Het spijt ons zeer te horen dat uw bestelling nog steeds niet is aangekomen en dat er onduidelijkheid is over de locatie ervan. We begrijpen hoe frustrerend dit moet zijn, en we stellen uw geduld zeer op prijs. We zijn op de hoogte dat er meerdere pakketten uit deze zending zijn zoekgeraakt. We hebben onmiddellijk actie ondernomen en zijn momenteel in nauw overleg met DHL om de situatie op te lossen en de pakketten zo snel mogelijk te traceren. Om u verder te helpen, willen wij u laten weten dat wij spoedig contact met u zullen opnemen om dit probleem op te lossen. Ons team zal ervoor zorgen dat u op de hoogte wordt gehouden van alle ontwikkelingen met betrekking tot uw bestelling. Nogmaals onze excuses voor het ongemak en bedankt voor uw begrip en geduld. Met vriendelijke groet, Dylan van Naturecan

Posted 1 year ago

“Fél dobozzal szedtem be, még semmi. Tovább szedem. De, semilyen Magyar nyelvű tájékoztató nincs benne.Akkor miről nyilatkozzak? Azt sem tudom , mit kaptam! Kézcsók a Fiatal Asszonynak, ennek ellenére imádjuk! Mert igyexik gyógyítani!”

Helpful Report

Posted 1 year ago

Kedves Sándor! Köszönjük, hogy megírta véleményét! Tudna nekem segíteni abban, hogy melyik termékünkkel kapcsolatban írta ezt? Természetesen nagyon szívesen segítünk Önnek emailben a helyes adagolás megtalálásában. Kérem írjon nekünk a support-hu@naturecan.com email címen! Üdv, Luca a Naturecantől

Posted 1 year ago

“Still haven’t received this. It’s been 30 days since I ordered.”

Helpful Report

Posted 1 year ago

Dear Customer, Thank you so much for taking the time to share your experience with us regarding your order from Naturecan. We genuinely appreciate your feedback and want to apologize for the inconvenience caused by the delay in receiving your order. We understand that waiting for 30 days is certainly not the experience we strive to provide our valued customers. We are currently investigating the issue to determine what exactly happened and how we can prevent such delays in the future. Your input has been incredibly helpful in this process. We will reach out by mail to you. Once again, we sincerely appreciate your patience, understanding, and valuable feedback. Please accept our deepest apologies for any inconvenience caused. Your satisfaction is of utmost importance to us, and we are committed to making it right. Thank you for choosing Naturecan, and we look forward to serving you better. Warm regards, Dylan E-commerce Manager Australia

Posted 1 year ago

“担当者によって対応が良かったり悪かったりでとても残念でした。不愉快な思いしかないです。”

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Posted 1 year ago

“個体差が激しい。前回WPCを買った時はダマにもならず粉っぽさもなかったが、今回はダマにすごくなる。もう買わないかな。”

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Posted 1 year ago

“Commande 13736 Je n’ai pas reçu la commande initiale. On devais me la refaire parvenir. Toujours rien reçu ! L’adresse du support technique ne fonctionne pas.”

Helpful Report

Posted 1 year ago

Bonjour, Nous sommes désolés d'apprendre que vous n'avez pas reçu votre colis. J'ai vérifié et le deuxième colis a été livré. Si vous êtes satisfait de notre service client, pourriez-vous modifier votre commentaire ? Merci beaucoup pour votre aide.

Posted 11 months ago

“Toujours pas reçu... Très déçue... C est la première et la dernière fois que je commande”

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Posted 1 year ago

“Det hade ingen alls effect fast dubblade jag dosen !,🥺🥺🥺 Mvh//Memo”

Helpful Report

Posted 1 year ago

Naturecan is rated 4.5 based on 12,504 reviews