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Naturecan Reviews

4.5 Rating 9,606 Reviews

90 %

of reviewers recommend Naturecan

Company Reviews

Product Reviews

4.5

Based on 9,606 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Naturecan:

Our mission at Naturecan is to offer a natural, organic alternative to common health complaints such as chronic aches and pains, through our premium, safe and effective hemp derived CBD. Enabling people to lead happier, healthier, pain free lives.

We’ve combined cutting edge science and rigorous quad-tested lab protocols to create high performance, consistent CBD products.

We are committed to continuing to provide you with the best quality, pure CBD products available in the market.

Visit Website

Email:

support@naturecan.com

Location:

Bank Chambers, Stockport
Stockport
SK1 1AR

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Naturecan 5 star review on 27th April 2024

Naturecan 5 star review on 27th April 2024

Naturecan 5 star review on 23rd April 2024

Naturecan 5 star review on 22nd April 2024

Christelle Beaugé

Naturecan 5 star review on 21st April 2024

Naturecan 5 star review on 21st April 2024

Naturecan 5 star review on 21st April 2024

259

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“ローズマリーマッサージオイル購入（２度目）しましたが、匂いが先回と何か違う臭いで不快な感じです。ボトルの片面がへこんでいて、かなり古い商品では？”

Posted 2 months ago

“ペット用のcbdオイルも使っておりますが、最近容器が変わってしまったのがすごく使いづらいです。シリンジを挿して吸い込むのがとてもやりづらいです。以前のタイプに戻して欲しいです。あれをやるのが億劫であげる回数が減ってしまいました。”

Posted 2 months ago

“Tagit 2 veckor nu, utan leverans.. Tråkigt :(”

Posted 2 months ago

Hej Jesper, Stort tack för din recension och absolut inte okej att det tagit lite extra tid för leverans! Vi har skickat ett separat mejl till dig med spårlänk då det ser ut som ditt paket blir levererat idag. Vi har också skickar iväg en liten personlig rabattkod till dig som förlåt från oss för denna försening. Vi tar detta seriöst och kommer eskalera denna försening till vår leverantör. Kika in din inbox för ett separat mejl! Mvh, Therese

Posted 2 months ago

“Slow service. Items were melted inside. Terrible product”

Posted 2 months ago

Hi Riki, Many thanks for your review and order with Naturecan. We are sorry to hear that the item reached you in less than perfect condition. As per our website, the shipping takes 10-14 working days and we see that it reached you within this time frame. Our team will be in touch with you to assist you further with the gummies you recevied. Kind regards, The Naturecan Team

Posted 2 months ago

“Gummies are a placebo.”

Posted 2 months ago

Hi Dylan, Many thanks for your review and order with Naturecan. We are sorry to hear that you don't feel you have gotten the best out of the gummies. All our CBD products are tested by 3rd party laboratories to ascertain it's CBD content. We would be more than happy to get in touch with you to see how we can assist for you to get the most out of your gummies! Please look out for an email from our team. Kind regards, The Naturecan Team

Posted 2 months ago

“Still waiting for the order”

Posted 2 months ago

Hi Leonid, Hi Leonid Many thanks for your review. We are sorry to hear that you have not yet had the parcel delivered yet. I see that our team had already noticed that there has been no updates on your parcel and therefore initiated an investigation on your behalf. As a result, we had reshipped your parcel and also added in some additional complimentary items. Our team had emailed you to let you know this on the 6th February. Your parcel is out for delivery today - you should already have the tracking link but we will email you with it again now. Kind regards, The Naturecan Team IE

Posted 2 months ago

“誕生日プレゼントを相手が留守の時に受け取りたくて日時を設定したのに全く違う日に届き相手が受け取ってしまいました。最悪です。ラッピングのリボンも下手な結び方で驚きました。”

Posted 3 months ago

“I haven’t received my order.”

Posted 3 months ago

Hi Jacob, Many thanks for your email and feedback. We are sorry to hear that you have not received your parcel yet. Taking a look at your order, I see our team already reached out to you to update you on the 27th January. We emailed you to the email address you entered into your order so please do locate it. Our team will also email you again. Kind regards, Naturecan AU

Posted 3 months ago

“Price going up for almost 100% (CBD Large dogs full price from $179.97 to $329.97) it is BAD VERY BAD.”

Posted 3 months ago

We sincerely apologize for the confusion and inconvenience caused by the pricing error on our website regarding the CBD product for large dogs. Upon reviewing the matter, we found that the pricing displayed was incorrect, and we deeply regret any distress this may have caused our valued customers. We have already taken steps to correct the error and ensure that it does not happen again in the future. Our commitment to providing high-quality products at fair prices remains unwavering, and we are dedicated to maintaining transparency and trust with our community. To address this issue directly and personally, we have sent an email to the affected customers, offering our apologies and outlining the steps we are taking to make things right. We believe in taking responsibility and actively working to ensure our customers' satisfaction. We understand the importance of trust in our relationships with customers and are committed to upholding the highest standards of service and quality. Should you have any concerns or need further assistance, please do not hesitate to contact us directly. Thank you for your understanding and continued support. Dylan from Naturecan

Posted 2 months ago

“Hello Naturecan, I hope this message finds you well. I recently purchased 3 e-liquids from your store, and unfortunately, all three have caused irritation in my throat, leading to intense coughing. In an attempt to resolve the issue, I have changed three atomizers, but the problem persists. I am unable to use the liquids without experiencing discomfort. Could you please assist me in resolving this matter? I appreciate your attention to this concern. Best regards, Ahmet Rasim Aksoy”

Posted 3 months ago

Hi Ahmet, Thanks for your review. Our team already were in talks with you about your query before your review submission and subsequently already issued replacement items. We are sorry to hear there were issues experienced but if you need more assistance please contact our customer services directly. Kind regards, Naturecan TR

Posted 3 months ago

“初心者用福袋を購入しました。消費期限2月迄のクリームが入っていました。もう一つ無料で付いて来ましたがこちらも2月迄でした。オイルを試したところ頭痛と吐き気、不眠症の改善どころか体調を崩してしまいました。キャンセルを申し出たところ快く対応して下さったのは良かったですが星１つです。”

Posted 3 months ago

“Ik heb wat CBD gummies besteld die nooit aangekomen en zijn gerouteerneerd. Ik was de tweede keer dat DHL langskwam zeker thuis maar heb niks gehoord van ze. Jullie hebben me hier niks over laten weten, hoe ik ze alsnog kan krijgen en dat vind ik jammer. Waarom hebben jullie geen optie voor een afhaalpunt op jullie website? Ik wil in elk geval mijn geld terug.”

Posted 3 months ago

Beste Alexander, Dank je wel voor je bericht en onze oprechte excuses voor het ongemak met betrekking tot je bestelling van de CBD gummies. We begrijpen dat het teleurstellend is dat de levering niet volgens plan is verlopen. Na nauwkeurig onderzoek hebben we vastgesteld dat het pakketje is teruggestuurd omdat het huisnummer ontbrak bij de adresgegevens. We willen je vriendelijk vragen om de trackinginformatie te raadplegen, waar je kunt zien dat het ontbrekende huisnummer de oorzaak van de retourzending is. We begrijpen dat het soms eenvoudig is om details over het hoofd te zien tijdens het bestelproces, en we willen je vragen om te bevestigen dat het juiste huisnummer wordt toegevoegd aan je adres. Zodra we deze bevestiging hebben ontvangen, zullen we ervoor zorgen dat het pakketje opnieuw wordt verzonden naar het juiste adres. We kijken ernaar uit om deze kwestie voor je op te lossen en hopen je in de toekomst weer van dienst te mogen zijn. Met vriendelijke groet, Dylan van Naturecan

Posted 3 months ago

“Leider kann ich keine positive Wirkung nach 14tägiger Einnahme feststellen🙁”

Posted 3 months ago

Liebe Hannelore, vielen Dank für deine Bewertung und es tut mir leid zu hören dass du noch keine Wirkung verspürst. Tatsächlich haben einige Menschen eine gewisse "Resistenz" und brauchen daher über einen gewissen Zeitraum eine kontinuierliche Dosierung. Da CBD ein Naturprodukt ist, kann es in einigen Fällen dauern, bis sich die Effekte äußern. Deshalb ist es wichtig, nicht zu früh aufzugeben – Es kann unter Umständen 3–4 Wochen dauern, bis sich der Körper an das natürliche Produkt gewöhnt hat und man für sich die passende Einnahmeform und Dosierung gefunden hat. Gerne kannst du uns über support-de@naturecan.com erreichen, falls du noch weitere Fragen zur Dosierung oder Einnahme hast. Alternativ kannst du uns natürlich auch deine Telefonnummer zukommen lassen, dann rufen wir dich zurück. Ich hoffe, das ist in Ordnung für dich? Melde dich gerne jederzeit, falls du noch Fragen hast. Wünsche dir einen schönen Tag und herzliche Grüße Dein Naturecan Team

Posted 3 months ago

“Köpte Broad Spectrum Oil 20% CDB (10% CBD % 10% CBG) har haft den 1 vecka nu och har ännu inte känt något varken positivt eller negativt. Kanske gör den sitt utan att det märks.”

Posted 3 months ago

Hejsan, Stort tack för att du hör av dig, det är otroligt viktigt för oss att du är nöjd. För personer som inte känner av någon effekt efter 1 vecka så brukar det oftast vara på grund av att man inte tagit CBD nog länge eller att man inte tagit stor nog dos. Effekten kan ta 2-3 veckor att visas. Skulle du kunna höra av dig till oss på support-se@naturecan.com med svar på nedan frågor, så ska vi försöka hjälpa dig med "effekt" och dosering. - Hur mycket CBD i mg har du tagit per dag? - Har du ökat din dos? - Vilka symtom försöker du just nu att lindra, är dom starka? - Har du använt CBD förut? Jag hoppas att vi kan hitta en lösning åt dig här! Stort tack, Therese Naturecan

Posted 3 months ago

“Heb een mailtje gekregen dat mijn pakje in de brievenbus geleverd is, maar heb niks ontvangen.”

Posted 3 months ago

“Hello, I have not received my command and I keep on being asked to provide feedback 🤷‍♀️”

Posted 3 months ago

“Überteuerte Gutties ohne Wirkung !”

Posted 3 months ago

“délai de livraison long et service de livraison très mauvais! pas de notification de livraison, pas de dépôt en point relai, le colis est reparti!”

Posted 3 months ago

“Die Gummies sind sehr lecker, jedoch von irgendeinem Effekt des CBD kann man hier nichts erwarten. Die empfohlene Tagesdosis liegt, laut der Verpackung, bei zwei Stück. Ich habe 10 Stück auf einmal gegessen um zu sehen ob irgendetwas passiert und nix. Sehr enttäuschend. Waren die teuersten Gummibärchen die ich in meinem Leben je gekauft hatte.”

Posted 3 months ago

“Estamos a 9 y no me ha llegado”

Posted 3 months ago

Hola Valme: Gracias por tu reseña. Tal y como te informamos por correo, el retraso se debió a que la dirección que introduciste a la hora de hacer el pedido estaba incompleta, por ello el paquete no pudo ser entregado a tiempo. Nos alegra saber que tras la corrección de la dirección, el pedido ha sido entregado sin inconvenientes. Un cordial saludo, Javier

Posted 3 months ago

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Naturecan is rated 4.5 based on 9,606 reviews