NAC Domestic Appliances Ltd Reviews

4.93 Rating 56 Reviews
100 %
of reviewers recommend NAC Domestic Appliances Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

12 The Office CampusParagon Business ParkWakefieldWF1 2UY

Anonymous
Anonymous  // 01/01/2019
Professional
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Turned up as agreed, pleasant and did the job
Hi Annette,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
The engineer who fixed the washing machine was excellent, only a little late. The reason that I have not given the service 5 stars is that the quote for the basic call out charge given to me over the phone differed from what he was told by his manager once he had fixed the machine.
Hi,

Thank you for your recent review of NAC. We have listened to the call recording of the initial service call request and we do not appear to mis-quote. We quoted you £55+VAT+Parts (if needed) and that's what you paid. The extra that you paid was for the Drain Pump that the Engineer fitted from his van. Please feel free to get in touch if you would like a copy of the call recording and a copy Invoice and I will happily send them to you.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Excellent service! Came quickly at 12 noon after leaving message at 8 the night before The engineer was pleasant and professional. Put in new pump and we paid £107 which was reasonable . We need our washing machine!!
Would recommend.
Hi Michael,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Danny who was your Engineer.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
NAC Domestic Appliances Ltd is rated 4.93 based on 56 reviews