NAC Domestic Appliances Ltd Reviews

4.81 Rating 63 Reviews
97 %
of reviewers recommend NAC Domestic Appliances Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Own Driver
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

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Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

12 The Office CampusParagon Business ParkWakefieldWF1 2UY, ,

Anonymous
Anonymous  // 01/01/2019
Do NOT use this company. They are simply a booking agency for freelance repairman. When things go wrong they won't assist. We had a problem with our dishwasher. The repairman they sent spent two minutes, jiggled a pipe and said it was fixed if he would return at no charge if the problem resurfaced. We paid £65. The problem was not fixed. After repeated calls to him and NAC he returned for a five minute visit, said we needed a part and we never heard from him again. We paid for another repairman from another company, he opened the kitchen drain, found it was plugged and the problem is solved. NAC says the repairman is responsible for a refund. He won't give it to us. We feel scammed.
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The engineer arrived within the times he'd said, was very polite and efficient. He explained the problem, repaired it, and gave me advice on how to prevent it happening again. I coudn't have asked for more
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Hi Mr Sharpe, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Aaron who was your Engineer. If we can help again in the future, please get in touch. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
Brilliant service.
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Hi Mike, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager. If we can help again in the future, please feel free to get in touch. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
They came and fixed my tumble dryer within 45 mins at a reasonable cost too.
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Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager. If we can help again in the future, please feel free to get in touch. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
Fantastic! I called for. repair on Wednesday afternoon and by lunchtime Thursday, our oven was back up and running. Excellent friendly engineer wearing his mask and being very aware of the current situation.
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Phoned to indicate when he would be arriving on the morning of the planned repair. Got the oven working at first visit- necessary part required available in van. Wonderful professional efficient service from engineer Joe Cullen
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Hi Victoria, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager. If we can help again in the future, please feel free to get in touch. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
Efficient
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Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager. If we can help again in the future, please feel free to get in touch. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
Very polite and fixed the problem quickly. Reasonably priced would definitely use them again
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Hi, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Neil who was your Engineer. If we can help again in the future, please feel free to get in touch. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
Absolutely fantastic service. I called on Monday about a fault on my dishwasher and was offered a same day appointment - brilliant. Neil, who came to look at the fault, was excellent. The fault was quickly diagnosed and repaired and everything left in a tidy state - thank you. Excellent value for money.
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Hi S Males, Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Neil. Kind Regards, Adrian Welke Director NAC (Domestic Appliances) Ltd
NAC Domestic Appliances Ltd is rated 4.81 based on 63 reviews