NAC Domestic Appliances Ltd Reviews

4.93 Rating 56 Reviews
100 %
of reviewers recommend NAC Domestic Appliances Ltd
Merchant Metrics
Shipping & Delivery
delivery methods
Own Driver
Customer Service
communication channels
Telephone, Email
Read NAC Domestic Appliances Ltd Reviews

About NAC Domestic Appliances Ltd:

NAC are providers of both in-warranty and out-of-warranty repairs for domestic appliances (“white goods”) nationwide. We work with a network of qualified and experienced appliance engineers to provide premium levels of service at a reasonable cost.

With relationships with manufacturers, parts suppliers and experts across the UK, we can provide the finest level of advice and support to ensure that every repair done meets the highest expectations. We offer a full guarantee on our work with full confidence and do our utmost to leave every customer with a fully working appliance on the very first visit.

Our engineers are experts across a huge range of famous brands, working with cookers, dishwashers, washing machines and more. Whether it’s an extractor hood that’s stopped keeping the kitchen free of smells, or a tumble drying suffering a grinding noise as it spins, we can source the parts and an adept repairer to get it fixed as quickly as possible.

Visit Website

Phone:

0333 016 9622

Email:

customerservice@nacrepair.co.uk

Location:

12 The Office CampusParagon Business ParkWakefieldWF1 2UY

The engineer arrived within the times he'd said, was very polite and efficient. He explained the problem, repaired it, and gave me advice on how to prevent it happening again. I coudn't have asked for more
Hi Mr Sharpe,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Aaron who was your Engineer.

If we can help again in the future, please get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Brilliant service.
Helpful Report
Hi Mike,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Phoned to indicate when he would be arriving on the morning of the planned repair. Got the oven working at first visit- necessary part required available in van. Wonderful professional efficient service from engineer Joe Cullen
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Hi Victoria,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Good communication. Engineer attended on time and was polite and tidy. Resolved the issue with our oven.
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Professional
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
NAC Domestic Appliances ltd dealt with my broken dishwasher problem very quickly and efficiently. Neil, the engineer, identified the issue and sorted it efficiently. I was very pleased with this work and the service I received from NAC from start to finish.
Helpful Report
Hi Martyn,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Neil was the engineer, who repaired our oven, excellent knowledge, good service, quick response, would recommend.
Helpful Report
Hi Annie,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Turned up as agreed, pleasant and did the job
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Hi Annette,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Engineer Matt arrived prompt, well with in my time slot and very professional. NAC phoned me to say the engineer would be with me shortly but he bet them too it. Successfully fixed my oven and worked in a clean and tidy manner. Highly recommended company.
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Hi Debra,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Matt that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Excellent speedy service, Neil was very professional & fixed our oven in no time, definitely recommend!!
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Hi Melanie,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Neil that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Polite, helpful and amazingly quick service. Engineer arrived that afternoon and was proficient, professional and friendly. Got the machine working again very effectively. Well worth the money. I won't waste my time with anyone else in future.
Helpful Report
Hi Clive,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Quick and efficient. Many thanks!
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
They came and fixed my tumble dryer within 45 mins at a reasonable cost too.
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
The engineer who fixed the washing machine was excellent, only a little late. The reason that I have not given the service 5 stars is that the quote for the basic call out charge given to me over the phone differed from what he was told by his manager once he had fixed the machine.
Helpful Report
Hi,

Thank you for your recent review of NAC. We have listened to the call recording of the initial service call request and we do not appear to mis-quote. We quoted you £55+VAT+Parts (if needed) and that's what you paid. The extra that you paid was for the Drain Pump that the Engineer fitted from his van. Please feel free to get in touch if you would like a copy of the call recording and a copy Invoice and I will happily send them to you.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Absolutely fantastic service, exemplary professionalism and customer service. Would absolutely recommend them to anyone requiring domestic appliance repair and would be my first choice every time.
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Excellent service highly recommend
Helpful Report
Hi Michael,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Quick and efficient service. Job completed very quickly. Serviceman extremely competent
Helpful Report
Hi Mr Markham-Barwel,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Efficient
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to the Engineer that attended and our Customer Service Manager.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Great service
Helpful Report
Hi Emma,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Daniel who was your Engineer.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Very thorough service from our phone call to repair. The engineer was very polite and knew what he was doing and even cleaned up after himself. Timings were good and overall we were very pleased to get our fridge working again.
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Hi Phil,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Alex who was your Engineer.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
Efficient service Thank you
Helpful Report
Hi,

Thank you for your recent review of NAC. Your comments are very much appreciated and they will be fed back to Matthew who was your Engineer.

If we can help again in the future, please feel free to get in touch.

Kind Regards,

Adrian Welke
Director
NAC (Domestic Appliances) Ltd
NAC Domestic Appliances Ltd is rated 4.93 based on 56 reviews