Mylek Reviews

Name: Mylek
Address: Mylek, Tayson House, Methley Road,, Castleford
Rating: 4.67

4.7 Rating 676 Reviews

95 %

of reviewers recommend Mylek

4.7

Based on 676 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Gunit Bali

Mylek 5 star review on 16th February 2023

Alan Marsh

Mylek 5 star review on 28th December 2022

Peter Forster

Clare Crompton

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So disappointed with this heater, looks good but a nightmare to operate. Impossible to connect it to the Wi-Fi/App which is why I bought this model and instructions not clear at all. I spent ages researching for the right heater and this one ticked all the boxes. Instead it is not fit for purpose that I needed it for. Will be contacting Mylek to return.”

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Posted 5 months ago

“It broke straight away and I emailed to ask how to send back and no response. Very disappointed”

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Posted 1 year ago

“Zero stars but review process required me to give one. The water trickle function does nothing to cool a room. Tried it in rooms of various sizes. Used 1,2,3 and 4 ice blocks. The result is no cooling or temperature drop. The product is simply an expensive fan. A cheaper fan that I have works much better. I bitterly regret having bought this product. Very disappointing.”

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Posted 1 year ago

“The App is useless. It's in Chinese. Complicated operating instructions. Bad purchase. I don't recommend.”

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Posted 3 years ago

“Very dissatisfied, I have sent 3 emails Only one reply, I am still awaiting 2 weeks later for A reply as to what I should do re returning an item I am very unhappy with. Wld never recommend this company.”

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Posted 3 years ago

Hi Donna, Thanks for taking the time to leave us a review. I'm sorry you had such a negative experience shopping with us, I have looked into this for you and can see we fell well short of our usual high standards. My colleague has contacted you privately and will handle this for you as a priority. I want to assure you we will get your refund sorted for you as we never like to leave anyone out of pocket for something they're not happy with. If you have any further comments or concerns please just get in touch via email or call us on 0800 811 9464 and we'll be happy to help. Best regards, Customer Service Team MYLEK

Posted 3 years ago

“Bought a new 3kw outdoor heater 2 years ago and the infrared bulb popped and stopped working. Only 2 years old. Upon contacting the company for a replacement I was told they don't know what kind of bulb it is, that they don't carry it, and don't know where I could get one. Said I would have to buy another (£118.00 plus shipping). I would stay away from this companies products as this experience tells me their products and support are questionable.”

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Posted 3 years ago

“Very disappointed - the radiator turned out to be a wall mounted plug in - not what I wanted. And it had to be mounted 30cm from any adjoining wall etc - this wasn't in the specifications. So it was returned as soon as i got it. Shame they didn't put all the info in the specs.”

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Posted 3 years ago

“MYLEK ERP BATHROOM HEATER LOT 20 Bought the heater around six months ago. Whilst using today the case melted not good to say the least. Unfortunately I have lost the receipt and cannot remember where I purchased.”

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Posted 3 years ago

“MYC01-15A Heater fitted by electrician in september stopped working in february light on control panel comes on but no heat.”

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Posted 4 years ago

“bough a heater, thermostat not accurate, for baby room is 3C lower than set, company not respond at all,”

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Posted 4 years ago

“Bought this for my son to keep cool in hot days but the fan that he uses is more powerful than this watercooler. So returned it back under the 30 day money back scheme!”

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Posted 4 years ago

Mylek is rated 4.7 based on 676 reviews