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My 1st Years Reviews

4.4 Rating 3,019 Reviews
83 %
of reviewers recommend My 1st Years

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Lovely quality toys and great service
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Second bag I have ordered great service and quality it certainly stands up to being thrown around by a 2 year old !
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Fantastic gifts and very easy to order xx
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Pleasantly surprised of the quality of the gift I chose. It was exactly how I wanted it to be. Will order agin without a doubt.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Beautiful bunny well packaged in lovely box, Received on time altogether great service . Thankyou
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Lovely things to choose easy to order and quick delivery 😊
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Gorgeous items. Beautifully packaged and excellent value.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Absolutely amazing and very quick to deal with an issue I had with my order and sent a replacement out straight away
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind words! We’re glad we could resolve the issue quickly and get a replacement out to you. Your support means a lot to us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Easy to order quick delivery Product lovely and packaged well
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Our personalised wooden train was easy to order, it is very good quality, personalisation lovely, beautifully packaged, delivered on time.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Gift came damaged boxes awfully presented and no replacement all that was offered was 5 pound voucher. Ruined the gift for my nephew and no offer to replace as out of stock. Both boxes were damaged and train was scratched. Will not use this company again and will be logging a complaint with screenshot. Awful awful service and I will make people aware not to use this company
Helpful Report
Posted 2 months ago
Hi, we’re very sorry to hear about your experience and completely understand your frustration. We will pass your feedback on to the relevant team to help improve our service. We never received a photo of the damaged item itself, only the box. If there is any issue with the item, please do get in touch with us. We completely understand your disappointment and apologise for the inconvenience this has caused. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 months ago
Wonderful, well built, quality toy. My grandson absolutely loves it.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
This company go above and beyond there was a slight hiccup in my first order but they rectified it within a couple of days absolutely worth every one of the 5 stars given. Many thanks 😊
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind words! We’re glad we could quickly fix the hiccup and that you’re happy with your order. Your support means a lot to us. Thanks again for the 5 stars! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
i orderd small personalised paddington bear, just beautiful for small hands and lovely quality
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Love it! Exactly what I ordered only nicer
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Gorgeous gift for my grandauggter
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
My granddaughter is going to love them
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Hello I felt the quility was not as good as the ones I have bought from you before. The others were a better feel for my great grandchildren softer.
Helpful Report
Posted 2 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 months ago
I loved the colours, the choice and the quality of the products. Thank you.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Absolutely fantastic how beautiful
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
My 1st Years is rated 4.4 based on 3,019 reviews