Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Brilliant service.
My first order was returned to you having entered the wrong postcode and been messed around by the delivery company.
When I explained the situation it was resent on a next day delivery and the person I spoke with was absolutely fantastic.”
Hi, thank you so much for your kind words! We’re really glad we could get everything sorted for you after the initial delivery issue. Mistakes happen, and we’re happy we could resend your order quickly and ensure it reached you without any further trouble.
It’s wonderful to hear that our team member made a positive impression. Your feedback means a lot to us. If you ever need anything else, we’re always here to help!
Best regards, Aleksandra, Management Team, My 1st Years
“Very happy with the personalised backpack purchase for my niece! Just like the photos and feels durable. Looking forward to her opening it on Christmas Day!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“very pleased with my purchase for my grandaughter , delivered in time. the box was really good in terms of colour and space it could be used to store some of the first year items.Iam really pleased with everything i odered .the only issue was the parcel was left outside as i i was not at home , this could have been issue of missing parcel .”
Hi, thank you so much for your lovely feedback! We’re delighted to hear that your purchase for your granddaughter arrived on time and that you were pleased with the quality, colour, and spaciousness of the box. It’s wonderful to know it can be used to store her special first-year items.
We’re very sorry to hear that the parcel was left outside while you were not at home. We understand how concerning that can be, and we’ll be passing this feedback on to our delivery partners to help prevent this in the future.
Thank you again for your order and your kind words. If you need anything at all, we’re always here to help.
Best regards, Aleksandra, Management Team, My 1st Years
“I never received my order and no one is helping me to get a refund or be able to get a replacement. It’s my first time ordering from here and I was so excited to order the gift for my little niece but all that I’ve been left with is disappointment and out of pocket”
Hi, we’re very sorry to hear about your experience. We emailed you 6 days ago to confirm the steps necessary to obtain a replacement or a refund. We’re sorry that you were not happy with the requirements, but these steps are needed to ensure we can process your request correctly. If you’d like to proceed, please follow the instructions in our email, and we’ll be happy to resolve this for you.
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely beautiful personalised dressing gown for my best friends little boy, she loves it. And amazing company, The gift box was water damaged during delivery at no fault of the company, but when I reached out to them, they sent me a new box out express delivery free of charge. Can't recommend enough.”
Hi, thank you so much for your wonderful review! We’re thrilled to hear that the personalised dressing gown was loved, and that it made a special gift for your best friend’s little boy.
We’re really sorry the gift box was damaged during delivery, but we’re glad we could quickly resolve it for you and get a replacement sent out right away. Your kind words and recommendation mean a lot to us.
If you ever need anything in the future, we’re always happy to help!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Thank you for your support when my purchase came in a box that had been crushed by the delivery service. Your prompt reply to the delivery of a new gift box was really much appreciated.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’re sorry to hear this. We can see that a replacement has already been processed for you with express delivery. Please allow a little time for it to arrive, and don’t hesitate to contact us if there are any further issues.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
