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My 1st Years Reviews

4.4 Rating 3,018 Reviews
83 %
of reviewers recommend My 1st Years

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The bag I purchased for my son was so cute and good quality. Original
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Excellent bag I love the colours. High quality material will definitely shop again.
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Fantastic quality penguin robe and half price too. So cute . Would definitely recommend 👌
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Very lovely gift
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Quick to send product. Never any issues, and high quality products.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
nothing really wrong with them
Helpful Report
Posted 2 months ago
Hi, thank you for your feedback. We’re glad to hear there wasn’t anything wrong with your order. If there’s anything we could do to make your experience better next time, we’d love to hear your suggestions! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Exceptional quality and beautifully packaged.
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Quality products sent in lovely gift box. Easy to use website and quick efficient turnaround to delivery.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Received on time. Loved the bag. Looks great in the gift box. Overall fantastic
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Very pleased
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Such a disappointing purchase for two reasons: 1. When the stocking and present sack arrived, the red fabric had run onto the white trim, turning it a light pink colour. 2. The name is NOT embroidered, although the description and picture make it look like it is. It’s actually a gaudy yellow-gold iron on name. It’s such a shame as it looks beautiful but it was a complete rip off which I returned the same day. The only good moment of the whole mess was Irena’s excellent customer service arranging the return and refund so swiftly.
Helpful Report
Posted 2 months ago
Hi, thank you for taking the time to leave your feedback. I’m really sorry to hear that your order didn’t meet your expectations. I completely understand your disappointment. We appreciate your kind words about the customer service team. We are glad they were able to help with the return and refund quickly. Your feedback regarding the product is very important, and we’ll be reviewing this with our team to prevent similar issues in the future. Thank you again for bringing this to our attention. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Beautiful little pram for my 12 month old granddaughter.. well made and very quick delivery
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Always good service, although this time I thought the little dressing gown I ordered and received for my grandson was thinner than expected, but I'm sure Lucas will love it.
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Posted 2 months ago
Hi, thank you for your kind words and for taking the time to leave a review! We’re glad to hear you’re happy with our service. We hope Lucas enjoys his dressing gown. Hopefully, it keeps him cosy, even if it’s a bit lighter than expected. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Easy to place order. Quick delivery. Quality of item excellent
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Very disappointed with the quality of the hooded towel that we purchased. It's out first time purchasing from My 1st Years. We did contact the company but clearly they are happy with the quality of product that they sell. For the cost of the towel it's extremely disappointing. 2 star awarded as the actual personalisation has been done well and does look nice.
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Posted 2 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. Sincerely, Aleksandra from the My 1st Years Management Team
Posted 2 months ago
Lovely quality and perfectly packaged ☺️
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Have just ordered a rucksack, waterproof coat and water bottle, for my Granddaughter. All are beautiful and have her name on for nursery. Will be using this company again.
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
The personalised name on the robe was very poorly stitched. The box came ripped in a corner . And the note I’ve asked for came with question marks but I’ve put hearts … this was definitely not checked before printing . I’ve ordered before and everything I recieved was pristine . Not the same quality this time .
Helpful Report
Posted 2 months ago
Hi, we’re very sorry to hear about the issues with your order. This is certainly not the standard we aim for, and we completely understand your disappointment. Please get in touch with us directly so we can look into this and resolve it for you. Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Good service
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Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
Very prompt service ,well packed,and good notification
Helpful Report
Posted 2 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 2 months ago
My 1st Years is rated 4.4 based on 3,018 reviews