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My 1st Years Reviews

4.4 Rating 3,859 Reviews
83 %
of reviewers recommend My 1st Years

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Lovely Mug. Extemely well packaged. Lovely gift box too. Very happy.
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Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
I got the customised lunch bag, peter rabbit tea set and peter rabbit hammer set, we absolutely love them, my toddler loves her tea set so much and her name being engraved on it just makes it so special. We received our order so fast as well, will definitely being ordering with My 1st Years again
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Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Really pleased with the items. I purchased. There was a small issue with some damaged packaging but once raised this was resolved straight away.
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Posted 10 months ago
Hi, thank you so much for your kind feedback! We're delighted to hear you're pleased with your items and that our team was able to resolve the packaging issue quickly. We really appreciate your support and look forward to helping with future orders! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
The backpack was supposed to arrive last week and it's still not here with no updates! This is my first time ordering here and it was a gift for my friend's son! Very disappointed
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Posted 10 months ago
Hi, thank you for your feedback, and we're sorry for the delay. There are updates on your order, and it is currently out for delivery. Please note that international orders can sometimes take longer than expected. We appreciate your patience and hope the gift arrives soon. If you need any further assistance, please feel free to contact us. Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
I made a last minute decision on a Friday to order a personalised toy for a new baby. I paid extra to have it delivered the next day, not really expecting it to be. But it was. Such good service and the comforter was cute, and good quality.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Happy with the product good quality
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Product was good but wish they offered a parcel shop option (delivery company was evri)
Helpful Report
Posted 10 months ago
Hi, thank you for your feedback! We're glad to hear you were happy with the product. We understand that having a parcel shop delivery option would add more convenience, and we’ve passed this suggestion along to our team for consideration. We really appreciate you taking the time to share your experience Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Beautiful items, lovely packaging, prompt delivery - but not cheap. £18 for a water bottle + extra for personalisation! Bought as a gift & is very nice.
Helpful Report
Posted 10 months ago
Hi, thank you for your kind words! We’re so glad to hear you were happy with the items, packaging, and delivery. We understand our products may feel a little higher in price, especially with personalisation, but we do our best to ensure the quality and presentation reflect that. We’re delighted it made a lovely gift and appreciate your support! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Always good quality and great value for money
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Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Very happy with my order
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Lightning McQueen bag was beautiful, however I felt the water bottle was quite expensive considering how small it was. Still great quality.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your feedback! We're glad to hear you loved the Lightning McQueen bag and appreciated the quality of our products. We understand your thoughts on the water bottle. While it's designed for convenience and durability, we’ll definitely take your comments into consideration. Your support means a lot to us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Amazing service and fast delivery. The gift was beautiful and very well received.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Lovely website would highly recommend , Made purchase and it was quick and easy delivery , and when the item arrived it was lovely wrapped and in a lovely presentation box , very happy with the item we received so thank you so much 😊
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Der Bademantel ist so weich und süß. Ich bin sehr zufrieden damit.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Great choice available for all the little ones we love. High quality and love the ability to personalize my gifts.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
The items I received are really good quality and my baby loves them Thankyou so much!
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Lovely personalised rucksack for our grandsons first days at nursery. A gift for his first birthday 🎁. Quality and packaging great.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
My parcel didnt show up on time so i queried it. I couldnt contact evri personally and it took my 1st years 48 hours to receive the response that they dont know where it is. From here my 1st years were very helpful and offered either a full refund or a re order on express delivery which was promised to be 24 - 48 hours. This ended up being 3 days. I was hapoy to get the product in the end and looks good quality but my nieces present was late. So overall not happy would only use again if they stopped using evri. Feel slightly cheated to spend so much on delivery for it to be late. As I said product was great but delivery was terrible and honestly poor of the company not to offer any compensation for this.
Helpful Report
Posted 10 months ago
Hi, thank you for taking the time to share your experience. We’re truly sorry to hear about the delivery issues you faced. We completely understand how frustrating it must have been, especially with it being a gift for your niece and arriving later than expected. While we're glad to know you were happy with the quality of the product and that our team was able to support you once contacted, we agree that the delivery experience fell short. Your feedback regarding the courier and compensation is taken seriously, and we’re currently reviewing our delivery partners to help prevent situations like this in the future. Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Beautiful gifts for new born & 1st Birthday x
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Very well received high quality items beautifully made and personalised very quickly, get the gift bag it finishes it off perfectly
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
My 1st Years is rated 4.4 based on 3,859 reviews