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My 1st Years Reviews

4.4 Rating 3,858 Reviews
83 %
of reviewers recommend My 1st Years

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Iv still not received my parcel
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Posted 10 months ago
Hi, we're so sorry to hear you haven't received your parcel. Please reach out to our customer support team at support@my1styears.com so we can look into this for you and get it resolved as quickly as possible. Thank you for your patience. Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Great quality materials, so nice to be able to personalise a backpack. Quick and easy delivery. Cant wait to order more
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
beautiful items all arrived in a gift box very happy
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Thank you for my beautiful personalised blanket! Lovely quality.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Good quality blanket and fast delivery :) -Worth the price on sale but not worth full asking price in my opinion :)
Helpful Report
Posted 10 months ago
Hi, thank you for your lovely feedback! We're so glad to hear you were happy with the quality of the blanket and the speedy delivery. We appreciate your thoughts on the pricing. Your input helps us ensure we’re offering great value to our customers. Thanks again for your support! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Fantastic company and products. Customer service 2nd to none. Made a few mistakes on my orders and have contacted customer services and they have sorted it all out for me with no hesitation. I highly recommend this company.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Lovely bags but 1 zip fell off as soon as I received the bag
Helpful Report
Posted 10 months ago
Hi, thank you for your feedback, and we’re sorry to hear about the issue with the zip. That’s definitely not the experience we want for our customers. Please contact our customer support team at support@my1styears.com so we can arrange a replacement or find the best solution for you. We appreciate you letting us know! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Ordered a toy to replace the worn out one my 4 year old daughter was given when she was 2 and a half. (this is now her 3rd pink rabbit, and I'm sure will last as long as the other 2 if not longer! ). Ordering was easy, item didn't take long to arrive, was well packaged and is loved which is the main thing. Would highly recommend ordering from them.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
I have used the company before and not been disappointed - this time a beautiful personalised bunny - absolutely gorgeous and admired by many - thank youp
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
The doll was lovely quality and was delivered quickly. Highly recommend, my niece loves it
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Fantastic 1st class quality items, efficient communication and excellent delivery service. I will not use any other company to purchase items for my Grand-daughter. What a GREAT company this is!. Keep it up "My 1st Years".!!
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
I made a huge mistake with the delivery address for my order but My 1st Years was very patient with me, quick to respond to my emails and I can breathe a sigh of relief now as the gift has finally reached the right address! I will be a returning customer! :-)
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Very cute rabbit, lovely & soft and a lovely shade of green. Good quality and personalisation looks really good. Packaging is amazing and makes for a great gift
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Absolutely beautiful bag, it is a gift but I know it will be loved! I’ve bought several personalised bags through the year and they last plus look beautiful.
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
I have had 2 personalised back backs so far for my gorgeous grandson, he is only 11 months old. The bags are gorgeous and well worth the money such great quality. I will definitely be buying more from "My 1st Years" super fast delivery as well. Highly recommend x
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Bought for my granddaughter- the family absolutely adore them - so cute with her name on to
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Lovely gift for a friend's daughter's first birthday!
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Really happy with the product however paid extra for guaranteed delivery within 48hrs and did not arrive in that time unfortunately
Helpful Report
Posted 10 months ago
Hi, thank you for your kind words about the product. We're so pleased to hear you're happy with it! We're sorry to hear that your order didn't arrive within the guaranteed 48-hour timeframe. We understand how frustrating that must have been and truly apologise for the delay. Please feel free to reach out to our customer service team, as we’d be happy to look into this further for you. Thank you again for your feedback! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
Beautiful 💕 Lillie will love her bunny!
My 1st Years 5 star review on 24th July 2025 My 1st Years 5 star review on 24th July 2025
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
So pleased with my ordered garments ..recipient still to be presented with them as he’s just born and I purchased them for his not too long to wait future wearing lol 😜
Helpful Report
Posted 10 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 10 months ago
My 1st Years is rated 4.4 based on 3,858 reviews