Hi, we sincerely apologise for the delay in getting your order to you. The delay was due to a high volume of orders, but we’re happy to let you know we’re back on track now. We truly appreciate your understanding and your support.
If you’d like to discuss your experience further, please feel free to email us at support@my1styears.com with the subject 'Review - Aleksandra '.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra'
Sincerely, Aleksandra from the My 1st Years Management Team
“I've ordered a fair few times and whenever I have been given a discount code it never works . Leaving me disappointed and. Paying full price with no perks.”
Hi, Thank you for your continued support and for taking the time to leave your feedback. We’re really sorry to hear you’ve had trouble using discount codes. That’s certainly not the experience we want for our customers. A full list of terms and conditions for promotional codes can be found here: https://www.my1styears.com/terms-and-conditions?_gl=1e4s0og_gcl_au*MTgyMzI5NjE5My4xNzQ1NTc5NzY5
Best regards, Aleksandra, Management Team, My 1st Years
“Complaint sent.
Don’t sign up to this service. Emails every day, take no notice when you unsubscribe never mind how many times you do it.
They ignore email complaints and then continue to email from a no reply account.
Wish I had never bought anything from them. One star for service. Other is for the product.”
