Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re glad you’re happy with your order! We’re sorry that the free gift didn’t arrive. Please contact our customer service team, and they’ll be happy to help get this sorted for you.
Best regards, Aleksandra, Management Team, My 1st Years
“Lovely personalised soft toys. Ordered 2 and really pleased with them but only came with one box which is disappointing as they are going to be presents and the boxes are lovely”
Hi, thank you so much for your kind words. We’re really pleased to hear you loved the personalised soft toys.
We understand the disappointment regarding the gift boxes. We offer one complimentary gift box per order, and any additional gift boxes can be purchased separately online at checkout.
Thank you again for your feedback, and we hope the gifts are well received.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Item did not arrive and I have been trying to make contact for days but had little to no response very disappointing as chair was not the cheapest item and was a 1st Christmas gift.”
Hi, we’re very sorry for the delay and understand how disappointing this must have been, especially as it was a first Christmas gift. We did reply to your email within a few hours of receiving it and immediately raised an investigation with our courier. We’re glad to confirm that your parcel was safely delivered in the following days in time for Christmas.
We sincerely apologise for any inconvenience caused and appreciate your patience throughout this process.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for the 5-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“This is a Christmas present, so it hasn’t been opened yet so we’ve no idea what the qualities like, but I mean it was a fast delivery. That’s all I can say.”
Hi, thank you for your feedback! We’re glad to hear your order arrived quickly. We hope the recipient loves it when it’s opened, and we’re confident you’ll be pleased with the quality.
Best regards, Aleksandra, Management Team, My 1st Years
“This was my 4th purchase of the large storage bags. Beautifully presented in the lovely box. Always my go to present. Will order another in January when baby arrives”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The order arrived fast and on time. The jumper and the shoes were very cute and were personalized with the name I asked. They also came in a cute box. Perfect for a gift!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Great selection on website but unfortunately delivery was slow. I know this can’t be helped but was disappointed. Box arrived ripped and soaking wet but at least it didn’t damage the goods. Other than that I’m satisfied with purchases.”
Hi, thank you for your feedback! We’re glad to hear you’re satisfied with your purchases, though we’re very sorry for the slow delivery and the condition of the box on arrival. We appreciate your understanding and will take your comments on board to help improve our packaging and delivery experience in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Toybox bought for our great-grandson and delivered to his address. Our granddaughter hasn't put it together yet but days it looks lovely and good quality. However delivery was appalling. It was delivered to the wrong address and left outside an elderly bedridden women's house in full view. It was not even the same street and our granddaughter had make 2 trips with with her baby son in his pram to collect the 2 parcels.”
Hi, we’re very sorry to hear about the delivery issues and the inconvenience this caused. This is certainly not the experience we want for our customers, and we completely understand your frustration. We’re glad to hear that the toybox itself looks lovely and of good quality, and we’ll be reviewing this incident with our courier to help prevent it from happening in the future. Thank you for bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
