“This is a Christmas present, so it hasn’t been opened yet so we’ve no idea what the qualities like, but I mean it was a fast delivery. That’s all I can say.”
Hi, thank you for your feedback! We’re glad to hear your order arrived quickly. We hope the recipient loves it when it’s opened, and we’re confident you’ll be pleased with the quality.
Best regards, Aleksandra, Management Team, My 1st Years
“This was my 4th purchase of the large storage bags. Beautifully presented in the lovely box. Always my go to present. Will order another in January when baby arrives”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“The order arrived fast and on time. The jumper and the shoes were very cute and were personalized with the name I asked. They also came in a cute box. Perfect for a gift!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Great selection on website but unfortunately delivery was slow. I know this can’t be helped but was disappointed. Box arrived ripped and soaking wet but at least it didn’t damage the goods. Other than that I’m satisfied with purchases.”
Hi, thank you for your feedback! We’re glad to hear you’re satisfied with your purchases, though we’re very sorry for the slow delivery and the condition of the box on arrival. We appreciate your understanding and will take your comments on board to help improve our packaging and delivery experience in the future.
Best regards, Aleksandra, Management Team, My 1st Years
“Toybox bought for our great-grandson and delivered to his address. Our granddaughter hasn't put it together yet but days it looks lovely and good quality. However delivery was appalling. It was delivered to the wrong address and left outside an elderly bedridden women's house in full view. It was not even the same street and our granddaughter had make 2 trips with with her baby son in his pram to collect the 2 parcels.”
Hi, we’re very sorry to hear about the delivery issues and the inconvenience this caused. This is certainly not the experience we want for our customers, and we completely understand your frustration. We’re glad to hear that the toybox itself looks lovely and of good quality, and we’ll be reviewing this incident with our courier to help prevent it from happening in the future. Thank you for bringing this to our attention.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry to hear that your order hasn’t been received. A full refund has now been processed for your order. We apologise for any inconvenience caused and appreciate your patience.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Amazing customer service, had an issue with the delivery and it was sorted within 24hrs. I had emailed them at night thinking it would be picked up in the morning but I received a email back nearly right away”
Hi, thank you so much for your wonderful review! We’re thrilled to hear that our team could resolve your delivery issue quickly and efficiently, even outside of normal hours. Your kind words mean a lot, and we look forward to helping you again in the future!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I have just received 2 of the build your own mini back packs in cord material for my twin granddaughters and I was disappointed. The material was creased and the name personalisation was stuck on and I was expecting it to be embroidered as I have had in past orders. I think this product is way overpriced for the quality received.”
Hi, thank you so much for taking the time to leave a review. While we’re truly grateful for your feedback, we’re genuinely saddened to hear that your experience did not meet your expectations in every way. At My 1st Years, we strive to provide the highest quality products and service, and we take all comments to heart.
Your feedback is invaluable to us, as it helps us identify areas where we can improve and ensure a better experience for all our customers. We are constantly learning and hearing directly from our customers allows us to make meaningful changes.
We sincerely hope that, despite this experience, you’ll consider giving us another opportunity in the future to provide you with the quality and service we aim to deliver.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for taking the time to leave a review. While we’re truly grateful for your feedback, we’re genuinely saddened to hear that your experience did not meet your expectations in every way. At My 1st Years, we strive to provide the highest quality products and service, and we take all comments to heart.
Your feedback is invaluable to us, as it helps us identify areas where we can improve and ensure a better experience for all our customers. We are constantly learning and hearing directly from our customers allows us to make meaningful changes.
We sincerely hope that, despite this experience, you’ll consider giving us another opportunity in the future to provide you with the quality and service we aim to deliver.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry for the delay and understand your frustration. We’ll pass your feedback on regarding the delivery. We can see that the parcel was delivered before Christmas, and we hope it arrived as expected.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“I've just received my first order. It was so beautifully packaged and I am so delighted with the robe and cuddly rabbit. What a fantastic gift for my grandaughter. Thank you so much i shall definitely be recommending you to my friends and cant wait to buy again. Thank you!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
