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My 1st Years Reviews

4.4 Rating 3,029 Reviews
83 %
of reviewers recommend My 1st Years

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Excellent products at reasonable prices
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Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Ordered a couple of items for my godchildren 1 year and 3 year old. Absolutely delighted with, both are personalised and look fab. Online ordering with easy using the user friendly website. Have used My 1st Years and again they have delivered. Highly recommended.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Slipper socks were exactly what I was looking for (so very hard to find). Had them personalised ready for Xmas. Process from beginning to end was simple and straightforward. Love them
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
An amazing company, quality of items beautiful and outstanding. I have used My 1st Years a few times. My current order, I had made an error on. My 1st Years customer services team are one of the best I’ve ever dealt with. They rectified my order within 48 hours of contacting them. Five star service highly recommended this company
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Couldn't use the discount code on the product I wanted. However had to buy it, as it was on my daughters wish list for my granddaughter for Christmas.
Helpful Report
Posted 3 months ago
Hi, thank you for your review! We’re sorry to hear you had trouble using the discount code, but we’re so glad you were still able to get the perfect gift for your granddaughter’s Christmas. We really appreciate your support and hope it brings lots of joy! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
A beautiful bag for a very cheap price and it came in a lovely gift box with a note
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
A lovely product, but I was disappointed that my sign up discount code didn't apply to it. The 'free' gift is certainly not worth £10 as indicated, it's a tiny stuffed toy worth £3 at most. And the deluge of marketing emails I subsequently got from you was extremely irritating. So the quality of your product was excellent, but I don't like your business model.
Helpful Report
Posted 3 months ago
Hi, thank you for your honest feedback. We’re delighted to hear you’re happy with the quality of the product. We’re sorry that the discount code didn’t apply as expected, and we appreciate your thoughts regarding the gift and marketing emails. Your feedback is really valuable and will help us improve our customer experience. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Didn’t receive my package on time and had to go and collect it myself due to the civic number not being added although it was correct on my initial order. Really disappointing experience.
Helpful Report
Posted 3 months ago
Hi, we’re very sorry to hear about the delivery issues and the inconvenience this caused. Thank you for letting us know about the civic number issue. We’ll review our processes to help prevent this in the future. We truly appreciate your feedback and hope that despite the experience, you are happy with your purchase. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Arrived safely packaged. Not assembled yet. For Christmas.
Helpful Report
Posted 3 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
As described and delivery was good. Going to be a Christmas gift, so not used yet, but looks well made.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
This was a present for my niece's new baby boy. They absolutely love it especially the personalisation.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Was really good and my niece loved it
Helpful Report
Posted 3 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Not the first time ordering, and it won’t be the last time ordering. It’s such good quality and designs are so versatile and cute! Personalisation makes me it the perfect gift.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Lovely products. Prompt delivery
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Lovely quality and beautiful wrapped
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Good quality product
Helpful Report
Posted 3 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Beautiful products Need to take more care with delivery Maybe message to couriers to be careful Personalised box damaged replacement sent quickly but again damaged
Helpful Report
Posted 3 months ago
Hi, thank you for your feedback! We’re delighted to hear you love the products, but we’re very sorry about the issues with the delivery and damaged boxes. We’ll definitely raise this with our courier partners to ensure more care is taken in the future. We really appreciate your patience and understanding, and we hope you continue to enjoy your purchase. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Excellent product and professional service
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
I was very pleased with the bangle and the service
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Very good quality and the range of items is great. Would certainly order again.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
My 1st Years is rated 4.4 based on 3,029 reviews