Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re so sorry to hear about the delivery issues you’ve experienced, and we completely understand how frustrating that must be. We’re glad you’re happy with the products themselves, and we’ll be sure to pass your feedback on to our courier to help prevent this from happening again. Thank you for your patience and understanding.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Products are great quality and so special. Being able to personalise items is so nice and i have sent gifts to a number of people. Packaging is lovely especially if you get it personalised and the boxes can be used to store keepsakes. When there are sales or discounts they are good savings. if you email with a question they get back to you timeously.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Really pleased with the bookcase but I never receive the free gift promised. I tried to email but the address didn’t work. Also I ordered the sand pit / water table with built in seats. Again excellent product but no free toy. So it would be nice if they sent free gifts.”
Hi, thank you so much for your lovely feedback. We’re really pleased to hear you’re happy with your bookcase and sand pit/water table!
We’re so sorry to hear you didn’t receive your free gift. Please get in touch with us at support@my1styears.com with the subject line 'Review – Aleksandra', and we’ll be more than happy to send one out to you.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Had a problem with the delivery but My 1st Yeas professional and friendly staff sorted for me thank you will definitely be buying from you again very soon”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Honestly the items are just beautiful, and fantastic quality!
We bought our little man a personalised blue beanbag with his name, and a new ball pit also personalised. The writing was added with care, and very well done. Packaged well also for delivery.
Highly recommend and will definitely be ordering again!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Bought a beautiful keepsake box for my niece's baptism and it arrived so quickly and in perfect condition. So we'll packaged and couldn't have asked for anything better with the service.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback! We’ll share your comments with the team as we continue to look for other packaging options. Please note that we do have an eco-friendly packaging option available at checkout. Thanks!
Best regards, Aleksandra, Management Team, My 1st Years
“My parcel still hasn’t been delivered, I have emailed with no reply. Really disappointed as I’ve always had a good experience up until now. A birthday present ordered to be delivered in time, now nearly a week late.”
Hi, we’re very sorry to hear that your order was lost. I’ve checked our records, and I can see that a replacement has already been processed. It should be with you very soon. We apologise again for the delay and any inconvenience caused.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, we’re very sorry for the confusion. We received information from the courier stating there was an issue with the address, but we appreciate your reassurance that the address is correct. We are currently waiting for an update from the courier and will keep you informed.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback. We’re sorry for any disappointment. We often have new offers available, so please keep an eye on our website for the latest deals. Thanks!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years