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My 1st Years Reviews

4.4 Rating 3,772 Reviews
83 %
of reviewers recommend My 1st Years

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I ordered a christmas calendar on the 14th Nov but as yet I have not received the calendar. I have had no reason why.
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Posted 6 months ago
Hi, we’re very sorry to hear that your Christmas calendar hasn’t arrived. We will raise this with the courier, but in the meantime, please get in touch with our customer service team so we can assist you further. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Disappointed with the product the quality was average , customer service not very helpful , won’t use them again sorry 🤷🏽‍♀️
Helpful Report
Posted 6 months ago
Hi, we’re very sorry to hear that your experience wasn’t what you expected. We truly appreciate your feedback and will pass it on to help us improve both our product quality and customer service. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Bought as a Christmas gift
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Gorgeous personalised backpack for for grandson, fast delivery, very happy customer
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
I still have not received my order
Helpful Report
Posted 6 months ago
Hi, we’re so sorry for the delay. Your order was shipped on time, but it seems the courier is experiencing delays. An investigation has been raised, and we’re following this up to ensure your parcel reaches you as soon as possible. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Beautifully packaged , not damaged and I was very happy with the quality :)
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Just a well made beautiful gift
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Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Beautiful quality,
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Just received our dressing, just beautiful, fantastic quality and boxed beautifully.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
I have ordered a few items always good service and good quality woud defenatley buy from them again.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Bought the pink personalised bunny as a gift for a baby. Had previously bought the blue one for my Grandson. Beautiful, soft & well made. Great value for money & delivery was excellent. Highly satisfied
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Lovely robes very pleased with them and the personalisation. They arrived on time and in a lovely box will definitely order from you again
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Personalised name wasn't printed straight and went over the stocking pattern. Customer Service dismissed the complaint
Helpful Report
Posted 6 months ago
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Sincerely, Aleksandra from the My 1st Years Management Team
Posted 5 months ago
I purchased a beautiful baby’s personalised robe I’m very pleased with it
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
I still swait the delivery of my purchase, courier now several days overdue. Very disappointed as have purchased items before and found service to be good
Helpful Report
Posted 6 months ago
Hi, we’re very sorry to hear about the delay. We can see that our customer service team has arranged a replacement, and your order should be with you early next week. Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Easy to use website and was kept updated about my delivery.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Beautiful blanket personalised for my granddaughter over the moon with it
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
They were very good.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Lovely robe, very soft and high quality. The gift box makes it extra special!
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
Ordered the personalised Christmas stocking and puzzle, lovely quality.
Helpful Report
Posted 6 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 5 months ago
My 1st Years is rated 4.4 based on 3,772 reviews