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My 1st Years Reviews

4.4 Rating 3,030 Reviews
83 %
of reviewers recommend My 1st Years

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Extremely cute! The packaging is extra special
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Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
The backpack is lovely, very well made and came super quickly! Very satisfied with the purchase
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Loved the pink trainers, packaged beautifully
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
I bought this bag for my daughter, and I couldn’t be happier. The moment she saw it, her face lit up with pure joy — it was such a heartwarming moment. The quality is amazing, and every detail shows how thoughtfully it was made. It’s not just a bag; it’s something that made my little girl feel special and loved. That’s her first bag for kindergarten Truly worth every penny❤️thank you for creating something that brought so much happiness to her (and to me)!”
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Brilliant service.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Amazing quality love all the personised item I brought
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Lovely toys came very quick and packed lovely.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Excellent products - speedy service!
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Beautiful product range and my order arrived beautifully packaged. Will be ordering again!
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
I’ve purchased a few items now from My 1st Years, needless to say that I will definitely be buying again and again as the quality and customer service is outstanding. Thank you
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
The items still haven’t arrived. Evri wouldn’t have been my chosen shipping company but I didn’t have a choice and now my items are stranded with a third party for a week! Very disappointed as thiese were meant to be birthday gifts for my daughter. I could have ordered it from the high street for much cheaper and much quicker!
Helpful Report
Posted 3 months ago
Hi, we’re very sorry for the delay and the disappointment this has caused. We’ve emailed you regarding your order and have offered a replacement for the lost items. Please check your inbox so we can resolve this as quickly as possible. Thanks! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Great comms
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Great service
Helpful Report
Posted 3 months ago
Hi, thank you so much for the 4-star rating! We truly appreciate you taking the time to support us. It means a lot to know that you were happy with your experience. If you ever have any feedback, questions, or need assistance in the future, we’re always here to help. Thanks again for choosing us! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
I purchased this for my granddaughter as a gift for her first birthday. It looks beautiful and I hope she’ll enjoy it as much as I do. The packaging was excellent and the delivery arrived right on the promised date. Overall, I’m very pleased with the product’s quality and the outstanding customer service.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
The gifts I bought are absolutely amazing x
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Loved the toy box for my grandson, although the base of it did have a crack in the corner.
Helpful Report
Posted 3 months ago
Hi, thank you for your feedback! We’re glad to hear you and your grandson love the toy box. We’re very sorry about the crack in the corner and appreciate you letting us know. We’ll take this on board to improve our quality. If you’d like to discuss your experience further, please feel free to send an email to support@my1styears.com with the subject 'Review - Aleksandra' Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Excellent service and excellent quality of goods .
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Every product i have bought has been an excellent standard and great value for money. The dressing gown for my grandsons and granddaughter with their names on are great quality and so cute. Thank you
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do. It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
I received my order and I realised that I had forgotten to get it personalised. I contacted Customer Services, returned the item and received the replacement within 24 hours. I ordered a backpack, it is great quality and will be a lovely gift. I would recommend My 1st Years; they were helpful and quick to resolve my issue.
Helpful Report
Posted 3 months ago
Hi, thank you so much for your kind words! We’re thrilled to hear that your replacement arrived quickly and that you’re happy with the backpack. It’s wonderful to know we could help make your gift special, and we really appreciate your recommendation. We hope it brings lots of joy! Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
Bunny arrived but without the new baby card so recipients has no idea who the present was from. How do you plan to put this right?
Helpful Report
Posted 3 months ago
Hi, we’re very sorry that the bunny arrived without the new baby card. We completely understand how important this is. I can see that one of our Customer Service Advisors has already offered you a replacement. Please reply to their email so we can get this sorted for you as quickly as possible. Thank you for your patience and understanding. Best regards, Aleksandra, Management Team, My 1st Years
Posted 3 months ago
My 1st Years is rated 4.4 based on 3,030 reviews