“Bought 2 baby personalised sleep suits for our first grandchild and they are truly fabulous.
They arrived within a couple of days . The quality is first class.
The packaging was perfect and I am so glad we found this company. I would recommend them without hesitation. Thank you so much.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Purchased some wooden toys from my 1st years and they are perfect beautifully made. Some wonderful items on here. Will be purchasing more, highly recommend!”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“It is unfortuante that I am unable to give a better review, I have previously ordered and the products are lovely however the item I ordered, for next day delivery at an additional cost of £8 has still not arrived after over a week. The customer service from my 1st years has been poor and extremely frustrating. I will not be using this company again.”
Hi, we’re very sorry to hear about the experience you had with your recent order, especially after paying for next-day delivery. Unfortunately, your parcel was lost in transit, and we completely understand how disappointing and frustrating this must have been.
As requested, we arranged a replacement for you and have also processed a refund of the delivery costs. We truly appreciate your past support.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for taking the time to leave a review. While we're grateful for your feedback, we're saddened to hear that not everything met your expectations. We truly appreciate your comments, as they help us improve and provide a better experience for all our customers.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you for your kind words. We’re so pleased to hear you thought the gift was beautiful. We’re sorry to hear it was smaller than you expected, and we appreciate your feedback as it helps us improve how we describe our products online.
We hope the gift was still well received, and we’d love the chance to welcome you back again soon.
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you for your feedback. We’re sorry that the gift box was too small for your item. Unfortunately, this product does not fit in our standard gift boxes, and we apologise for any inconvenience this may have caused.
We appreciete your comments and will look at ways to make this clearer for future customers.
Best regards, Aleksandra, Management Team, My 1st Years
“Mini rucksacks personalised . I have bought these for other friends who were delighted and decided they would be ideal for twins. Keeps their spare clothes etc separate which helps with different size clothes and if one requires medicine etc Also a gift that isn’t seasonal or size /weight dependent.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“My daughters bag is absolutely adorable personalised it to make it extra special and it definitely made her day. Really lovely well made would recommend. But was slightly disappointed as I opted for gift box but unfortunately was very damaged time it got to me the bag was fine but the box had definitely seen better days.”
Hi, thank you so much for your lovely feedback! We’re delighted to hear your daughter loves her personalised bag and that it made her day extra special. We’re so pleased you’re happy with the quality, but we’re very sorry the gift box arrived damaged. That’s not the experience we want for our customers. We’ll be passing this feedback on to our team to help improve packaging and delivery in the future.
Sincerely, Aleksandra from the My 1st Years Management Team
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Absolutely beautiful. I bought a blanket with the baby's name printed in background with rabbits as the main feature. It was beautifully boxed too. I only regret not buying the gift bag which would have given that extra special touch”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
“Beautifully personalised blanket for my new niece. A perfect and excellent quality present for the newest member of our family. Very pleased. The only slight niggle was the special box I had ordered which it came in was slightly dented when it arrived so a more careful delivery would have helped.”
Hi, thank you so much for your lovely feedback! We’re delighted to hear the personalised blanket made such a special gift for your new niece and that you’re pleased with the quality. We’re very sorry to hear that the gift box arrived slightly dented. We’ll certainly take this on board and work with our delivery partners to ensure items arrive in perfect condition. We really appreciate your support and kind words.
Best regards, Aleksandra, Management Team, My 1st Years
“Extremely disappointing that I placed an order and paid for express delivery for something that was for my son’s 1st birthday , only for it to never arrive.”
Hi, we’re very sorry to hear that your parcel did not arrive, especially for such a special occasion. We shared a form with you via email. Please could you have a look and complete it so we can resolve this as quickly as possible?
Thank you for your patience, and we apologise again for the inconvenience caused.
Best regards, Aleksandra, Management Team, My 1st Years
“High quality. Brilliant service and perfectly personalised. Lots of choice. I highly recommend My 1st Years as your go to for precious personalised items for your baby.”
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
Hi, thank you so much for your kind and positive review! We’re thrilled to hear that you had a great experience with us. Your feedback is incredibly valuable to our team, and it helps us continue to improve and strive for excellence in everything we do.
It’s customers like you that make all our efforts worthwhile, and we’re so glad to have been able to meet your expectations. We look forward to serving you again soon!
Best regards, Aleksandra, Management Team, My 1st Years
