My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,041 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,041 reviews

Customer Service
Communication Channels	Email

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

Visit Website

Email:

customerservice@mydollbestfriend.co.uk

Write Your review

Tell us how My Doll Best Friend made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Doll Best Friend 5 star review on 1st July 2026

1171

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Спасибо! В Вашем магазине мне удалось совершить лучшую покупку за несколько лет. Буду благодарна, если в будующем мне не придется столкнуться с таким ажиотажем, как при покупке Габриель. И Ваш сайт будет исправно работать. Успешной работы!”

Helpful Report

Posted 7 years ago

“Perfect transaction. Well packed and fast delivery. Thank you.”

Helpful Report

Posted 7 years ago

“Great store! I bought a lot of my dolls here, and not only myself, but also friends and relatives! And they make wonderful dolls under the brand Chosen, and I collect them all! Thank you for your work!”

Helpful Report

Posted 7 years ago

“Great experience! Prompt communication, good package and fast shipping. I really love the way MDBF team hear their clients. Will be back with more purchases for sure!”

My Doll Best Friend 5 star review on 10th April 2019

Helpful Report

Posted 7 years ago

“I was very pleased dealing with this nice shop. Good quality of dolls and quick shipment. Looking forward to purchasing from MDBF again.”

Helpful Report

Posted 7 years ago

“wonderfull doll thank you”

My Doll Best Friend 5 star review on 9th April 2019

Helpful Report

Posted 7 years ago

“Good day! I want to thank your store for your excellent service! Thank you!”

Helpful Report

Posted 7 years ago

“Helpful staff and quick delivery. Quality dolls”

Helpful Report

Posted 7 years ago

“Reliable online shop, friendly customer support, reasonable prices and postage, great selection of dolls.”

Helpful Report

Posted 7 years ago

“Maxine and her staff are absolutely amazing !!! Their customer service is always on point . They are helpful , knowledgeable and always willing to help with every purchase. Highly recommended !!! AAAA++ rating!!”

Helpful Report

Posted 7 years ago

“very happy !!! great job. nice talking”

Helpful Report

Posted 7 years ago

“This is my go to doll shop. Especially when shopping for GOTZ. Great variety. I'm based in Australia and have never had problems with delivery. Their communication is great. My last purchase was an unusual one in that it was for one of their Chosen dolls. I was lucky as my order went through online with only minor hiccups considering the online traffic. I will continue to shop here”

Helpful Report

Posted 7 years ago

“Delivery on time. Very happy with the purchase”

Helpful Report

Posted 7 years ago

“Very good store, but I would like to limited dolls produced more.”

Helpful Report

Posted 7 years ago

“Actually my first experience was good. The only problem that the server of My Doll Best Friend was not ready for so many requests worldwide for a limited edition doll, but finally I got mine, so, everything is fine”

Helpful Report

Posted 7 years ago

“Thank you for making my dream come true ! Small problems and big problems you can solve. Thank you very much for that ! You are the best!”

Helpful Report

Posted 7 years ago

“Amidst a tidal wave impact greater than anyone expected on an order of the Unseen Chosen, MDBF soared above the chaos with prompt courteous communication at every stage of my order with a professionalism above par for a 100% + satisfaction and highly recommended, well done!! Communication from My Doll Best Friend about your order Overall satisfaction with your shopping experience”

My Doll Best Friend 5 star review on 28th March 2019

Helpful Report

Posted 7 years ago

“Excellent company to deal with. Great communication and products. Highly recommended”

Helpful Report

Posted 7 years ago

“Very pleased with both the products purchased and the customer service received”

Helpful Report

Posted 7 years ago

“The Kathe kruse doll is beautiful. However: box seemed open, did not appear brand new from the co. and the clothing also in packages that seemed slightly bent and torn. and the pola reana, nice detail, but cheap materials, does not fit well the gotz happy kids doll, the stitching seems misaligned. the kathe kruse quality though is very good, if packaging was not damaged slightly. The price seems good, but it appears there are issues, i don't know if slight discount price = slightly damage goods, I rather get what i think i pay for. Thank you, Michal”

Helpful Report

Posted 7 years ago

My Doll Best Friend is rated 4.9 based on 2,041 reviews