My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order. Doll arrived promptly and l'm looking forward to giving it to my granddaughter. I'm sure she will be thrilled. Very nice looking doll and worth the money!”

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Posted 1 year ago

Dear Anthea, Thank you for taking the time to leave us a review. We're so pleased to hear it was easy to order and your doll arrived quickly. We were surprised to hear you could find this doll anywhere else in the UK, as the brand is very seldomly sold here, let alone cheaper. It was a 2020 doll model as it said in the title, which we reordered this year as it had been popular. At first, we thought a retailer perhaps had older stock that had been reduced. However, we took a look and found an advert in Google for a website purporting to sell this doll, but when we clicked through to the website from the advert our US Bitdefender firewall alerted us and the page was blocked for our protection, thank goodness. We have come across two such companies this week alone and it is a real worry that customers will fall victim to untrustworthy businesses/websites. We have retailed dolls since 2012 and are well-known for our good service, good products and fair prices. Thank you for your correspondence by email after leaving the review to confirm this was the same website. Thank you for shopping with us. Kind regards, My Doll Best Friend

Posted 1 year ago

“Good afternoon! Finally today I received a package with my doll. The store sent the order within a week, delivery in Europe was also about a week, but in Bulgaria the customs clearance took two whole weeks. And now my girl is home! I really liked the store’s service: prompt responses, information about every step of placing an order, friendly attitude towards customers. I recommend to all!”

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Posted 1 year ago

Thank you so much for your 5 star rating, Olga! It's wonderful to hear that you had such a positive experience with My Doll Best Friend. We are delighted that you received prompt responses and had adequate information throughout every step of placing the order! We truly appreciate your support. Best regards, My Doll Best Friend

Posted 1 year ago

“The doll is nice but not in good condition. The legs are too loose, so that she could barely stand. And the delivery was very long and the costum fees have been too high. I paid for the doll over 200€. That has been the last Chosen doll for me.”

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Posted 1 year ago

“Fast delivery and good quality. Thank you”

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Posted 1 year ago

Dear Tanya, Thank you very much for your 5 star rating of My Doll Best Friend! We greatly appreciate you taking the time to provide this feedback. We are glad to hear that you were pleased with the fast delivery and the quality of the product. Thank you for being such a valued customer! My Doll Best Friend

Posted 1 year ago

“Another beautiful doll from MDBF. This time Signature Edition Blanka of Barcelona. She arrived safely packed and on time advertised. Thank you”

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Posted 1 year ago

Thank you, Ilona, for your 5 star rating and for being a loyal customer of My Doll Best Friend! We really appreciate your business and are pleased to hear that Signature Edition Blanka of Barcelona arrived safely and on time. Kind regards, My Doll Best Friend

Posted 1 year ago

“I am thrilled that I am to get the Gotz Chosen Doll Ava. The instructions about how this was done were well explained. I have purchased other dolls from here and have always been pleased with everything.”

My Doll Best Friend 5 star review on 23rd November 2023

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Posted 1 year ago

“Wonderful service from the team at MDBF as always. Received two stunning new additions to my collection in the past few weeks. Both were superbly packed and arrived from the other side of world very promptly. A big thank you to MDBF for bringing me once again so much joy. I look forward to many more purchases in the near future.”

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Posted 1 year ago

Thank you so much for your kind words and the 5-star rating, Ingrid! We really appreciate your loyalty and for choosing My Doll Best Friend again and again. It's our pleasure to have been able to bring you joy with your stunning new additions. We look forward to seeing you again soon!

Posted 1 year ago

“Beautiful doll, I love her. Good price for good quality.”

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Posted 1 year ago

Thank you so much for your 5 star rating of My Doll Best Friend, Adana! It's so wonderful to hear that you appreciate the good price and quality. We are really grateful for your kind words and we adore your photo posted with the review of Alejandra!

Posted 1 year ago

“I first bought from my doll best friend in 2012 Maxine was very helpful with any information I asked. MDBF look after their customers from first contact until you're happy with their purchase. They have a wide variety of products to choose from. That's why I keep buying from MDBF.”

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Posted 1 year ago

“Love, love this shop, best dolls and service.”

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Posted 1 year ago

“Thank you ! All perfect ❤️”

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Posted 1 year ago

“As it is a Christmas present for my 2 year old granddaughter it hasn’t been played with yet but the size is perfect”

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Posted 1 year ago

“Highly recommended. We are in Australia and postage took about 3 weeks. My daughter is so in love with her new baby that can wear her clothes when she was a baby. Thank you my doll best friend 😊”

My Doll Best Friend 5 star review on 9th November 2023

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Posted 1 year ago

“I preordered Gotz Little Kidz Cathy and everything worked perfectly. Beautifully packed and shipped to Canada. I'll certainly be comfortable ordering again.”

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Posted 1 year ago

“Always packed well and arrives quickly! A go to shop for collectable dolls where you can find the exclusives or shopping for a child.”

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Posted 1 year ago

“Fabulous variety of Dolls outfits and accessories I just love this Company quick delivery quality goods. Bev”

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Posted 1 year ago

“The most beautiful selection of dolls, I usually stick to companies like Amazon when ordering online but couldn’t find anything near as lovely as the dolls you stock, and will definitely buy from you again, really fast delivery, great price and great communication.”

My Doll Best Friend 5 star review on 4th November 2023

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Posted 1 year ago

“Wow! Great service! Doll arrived within a couple of days, and it's absolutely beautiful. Tucked away now for my grandaughters birthday in January, but she will love it!!”

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Posted 1 year ago

“Absolutely beautiful!!”

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Posted 1 year ago

“I have bought this doll for my granddaughters Christmas present I was absolutely over the moon with it when it arrived very good quality for money and a good size I’m sure she will love it Christmas morning and a good price in the bargain very happy”

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Posted 1 year ago

My Doll Best Friend is rated 4.9 based on 2,008 reviews