My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

Visit Website

Email:

customerservice@mydollbestfriend.co.uk

Write Your review

Tell us how My Doll Best Friend made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been shopping at MDBF since 2012. It's the place for all things dolly and adorable. My most recent doll, Edda, was sent, arrived super quick and was well packaged. I was lucky to get her in the sale. I've always found customer service very knowledgeable and helpful. A truly dependable company. I just love getting a dolly delivery ❤️”

My Doll Best Friend 5 star review on 6th March 2025

Helpful Report

Posted 4 months ago

“Beautiful doll .and arrived in good time. Thanks 😊 very pleased with my purchase.”

Helpful Report

Posted 4 months ago

“This is a trusted online retailer with exceptional customer service.”

Helpful Report

Posted 4 months ago

“Excellent service, received a beautiful Gotz doll”

Helpful Report

Posted 4 months ago

“Beautiful well made dolls & accessories, I bought 2 dolls at Christmas for my children, they arrived promptly, well packaged and I was impressed with the quality and features on the dolls faces. It was my first time using this website & I will definitely be purchasing again. Great value for money.”

Helpful Report

Posted 5 months ago

“Спасибо за великолепную куклу! Очень понравился новый наряд. Люблю ваш магазин! Спасибо всем работникам за их работу! Хотелось бы увидеть новую куколку с этим же слепком лица но 37 см. Будем надеяться и мечтать! Жду, что придет время, когда снимут санкции с нашей страны и мы как в прежние времена сможем делать свои заказы без посредников. Добра и здоровья!”

Helpful Report

Posted 5 months ago

“Last Christmas, I was lucky enough to win a beautiful Chosen doll, Ayelet, after years of trying. The purchase process was very easy, and the information was continuous. Unfortunately, the doll spent almost a month with the shipping companies (it was shipped on November 26th and arrived on December 23rd), but it was perfect and a great joy. Thank you again!”

Helpful Report

Posted 5 months ago

“Very good service, fast shipping! I´m very satisfied! Thanks so much!”

Helpful Report

Posted 5 months ago

“The website was easy to navigate with a variety of dolls and their accessories. The items I bought were all of high quality and I were very pleased with everything. Shipping was fast and hazzle free.”

Helpful Report

Posted 5 months ago

“I've always had good service from My Doll Best Friend, and products of the best quality.”

My Doll Best Friend 5 star review on 22nd January 2025

Helpful Report

Posted 5 months ago

“Excellent customer service! Everything I buy arrives in perfect condition all the way to America! Friendly and thorough communication. Thank you ❤️”

My Doll Best Friend 5 star review on 21st January 2025

Helpful Report

Posted 5 months ago

“I AM HAPPY TO RECEIVE AYELET DOLL SHE IS BEAUTIFUL, AND SHIPPING WAS FAST AND IN PERFECT CONDITION, EXCELLENT SERVICE, THANK YOU”

Helpful Report

Posted 5 months ago

“Любимый международный магазин с большим ассортиментом кукол.”

Helpful Report

Posted 5 months ago

“Wonderful doll she is amazing! very highly recommended great friendly shop and fast delivery! Thank you so much”

Helpful Report

Posted 5 months ago

“Absolutely delighted with my beautiful doll and first class service , safe to say I’m hooked ♥️”

Helpful Report

Posted 5 months ago

“Excellent! I have purchased several items from MDBF and have never been disappointed. All have arrived in great condition and are of high quality. Very easy ordering and check out. I like that you can see previous orders on their website. The free knitting patterns are also a bonus. Wonderful selection of merchandise and most in stock. Quick response to questions. I plan to buy more items. Great company!”

Helpful Report

Posted 5 months ago

“Really nice, good quality product and my grandaughter loves it for her precious doll”

Helpful Report

Posted 5 months ago

“Très satisfait. Merci beaucoup 🌺”

Helpful Report

Posted 5 months ago

“Excellent company fantastic service”

Helpful Report

Posted 5 months ago

“Very nice doll”

Helpful Report

Posted 5 months ago

My Doll Best Friend is rated 4.9 based on 2,008 reviews