My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,034 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,034 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 12th April 2026

1170

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast, accurate and friendly service! Excellent line of products.”

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Posted 7 years ago

“A very large range of beautiful dolls for all tastes and ages. Easy to use website, fast dispatch of the order. My questions were answered in detail. I was glad to make your purchase, and received a doll very happy. It's a pity only that not everyone had to buy Mariah, I hope you will consider this and next time will make a bigger edition dolls Chosen. Thank you for everything, I will look to you in the future.”

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Posted 7 years ago

“Thank you, so much for my doll. Very good packing and fast delivery.”

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Posted 7 years ago

“I live in the US, so a phone call isn't practical. I depend on email or Facebook messages. I was in the middle of a move when I ordered and was concerned about getting the doll delivered safely. My emails were answered in a timely manner, and all went well. Beyond that, there was a personal touch to responses not expected in a business with much volume, as I believe My Doll Best Friend has. MDBF is the first place I would send people looking for a doll.”

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Posted 7 years ago

“Always an excellent experience. Delivery is quick. A huge selection of dolls and accessories.”

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Posted 7 years ago

“MDBF give an excellent buying experience. Their staff are very helpful and their website is easy to use. Goods are despatched quickly And are sent tracked. I highly recommend them. Great customer service and queries about stock answered efficiently.”

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Posted 7 years ago

“Beautiful doll, excellent shipment. +++++”

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Posted 7 years ago

“Thank you for my beautiful doll! I recommend this shop. Fast internetional shipping and friendly communication. Thank ‘m glad to deal with you!”

My Doll Best Friend 5 star review on 21st September 2018

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Posted 7 years ago

“Отличный магазин, хорошая упаковка, куколки пришли быстро в целости и сохранности)))”

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Posted 7 years ago

“My Chosen Mariah twins are beautiful !!! As always I can count on the excellent customer service from Maxine and the staff . You guys are amazing and I am so appreciative that I am able to purchase from you time and time again and trust you will make me happy every time 🙏🏽... thank you 🙏🏽”

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Posted 7 years ago

“Friendly&fast! Excellent communication. Will buy again!!”

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Posted 7 years ago

“I love to buy at My Doll Best Friend,because your service is fantastic ,it is perfect! Shipping is the same day or the next day after purchase,very fast!”

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Posted 7 years ago

“I recently bought 'David', a Kidz and Cats doll. The boys( and their mothers) in my piano studio just love him!!!! Several have remarked on his trendy clothes especially his sneakers!!! Kidz and Cats boys are truly boys!! I already have Robert and Nico I have many boy piano students so will be buying more of these d olls as they are so popular here! Great service and speedy delivery from My Doll Best Friend! Many thanks indeed!!!!ico .”

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Posted 7 years ago

“My Doll Best Friend stocks a fabulous range of really lovely dolls, including some which are exclusive to them. The staff are helpful, efficient and friendly. All orders are fulfilled very promptly and are always carefully packed. Thank you!”

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Posted 7 years ago

“I have purchased from My Doll Best Friend a number of times over the years. My communications are always answered in a timely and pleasant fashion. The products have all been well made. I feel their shipping and shipping partners have been very reliable. Their layaway program has been a big help when there is a one of kind doll and I "just had to have it" but not enough ready money at the moment! Maxine was terrific with helping me get through that process the first time.”

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Posted 7 years ago

“All perfect, thank you so much. 5/5”

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Posted 7 years ago

“Absolutely every purchase has been very smooth! Celebrity has been very speedy too! Wonderful, quick, helpful response from customer care with queries and amazing assistance! Quality rod to well packaged! They are my best friend! 😁”

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Posted 7 years ago

“Fantastic customer service, fast dispatch ,love shopping at MDBF .”

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Posted 7 years ago

“The selection on the website is excellent and the doll I ordered is much adored by my niece. The delivery was prompt and everything was very straightforward. I will definitely use them again for presents!”

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Posted 7 years ago

“well it was a long road from UK to Spain and a long wait but finally Hazel arrived in good state, well protected. It took 11 days.”

My Doll Best Friend 4 star review on 29th August 2018

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Posted 7 years ago

Hello Deborah, thank you for your kind feedback. We have another courier we can use for your location. When you order just send us an email and we will manually intervene in what's normally an automated courier selection process, so that your order is sent by the other courier. We have spotted your order today so have changed courier already. Many thanks.

Posted 7 years ago

My Doll Best Friend is rated 4.9 based on 2,034 reviews