My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,009 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,009 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My Doll Best Friend is the best company I've ever ordered from. They have wonderful customer service. I live in the United States and my dolls usually get to me within 3-4 days. They keep you updated with your shipping. My items are always packed well. If you have a question they get back to quickly. I highly recommend this company.”

My Doll Best Friend 5 star review on 12th April 2018

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Posted 7 years ago

“J'aime beaucoup ce site, les produits bien décrits sont de très bonnes qualités, on y trouve de nombreux accessoires pour les poupées, l'envoi est rapide même pour la France et le colis soigné.”

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Posted 7 years ago

“Lots of beautiful dolls to choose from and always super service, frequent updates and fast deliveries. Many thanks!”

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Posted 7 years ago

“My doll best friend has excellent information on all purchases. Email updates include receipt and knowledge of payment. Options on postage with a range of prices to choose from. Delivery date which you can change. Text message of delivery. Item packed well and very happy with purchase will use My doll best friend again.”

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Posted 7 years ago

“My Doll Best Friend is the BEST! I ordered a wonderful Wichtel doll, and it arrived here super fast. I live in the United States, and this is the first time I have ever ordered anything outside of my country. My Doll Best Friend made my experience easy. They are now my favorite site. Also, the doll was perfect. Just as they described him on their website. I cannot wait to order from them again! Thank you so much. You have made me extremely happy.”

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Posted 7 years ago

“After a great deal of research, I recently purchased a Llorens doll and some outfits from My Doll My Best Friend. “Elena” is absolutely beautiful and the accessories are very stylish. The service I received from staff at My Doll My Best Friend was exemplary. Always timely, polite and helpful the assistance they give reflects perfectly their motto “Happy to Help”. The parcel was shipped to Australia, arrived promptly and, due to the excellent packaging, in perfect condition. I was able to track the process of the delivery and staff provided relevant information about the tracking. This was an excellent shopping experience and I am very happy to recommend My Doll My Best Friend.”

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Posted 7 years ago

“I live in Russia. I ordered dolls on your website for the first time. Friendly attitude to customers! Parcel received through 12 days! Very pleased with the purchase! The dolls are very good quality, came in excellent condition! I would be very happy to buy from you again! Thanks so much)))”

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Posted 7 years ago

“Doll Gotz .”

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Posted 7 years ago

“The dolls and associated items are gorgeous and well chosen. The customer support was very helpful indeed.”

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Posted 7 years ago

“The dolls arrived well wrapped and were as beautiful as the pictures”

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Posted 7 years ago

“Thank you for the beautiful dolls and pleasant communication. You are the best!”

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Posted 7 years ago

“They were able to ship the dolls that I ordered very quickly, the dolls were well packed and a good price also.”

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Posted 7 years ago

“Always reliable. Helpful advice given and good quality products. Easy to contact very friendly staff by phone and always respond promptly to emails.”

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Posted 7 years ago

“Fast shipping and received a beautiful doll!”

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Posted 7 years ago

“Actually it is not yet. It will be a gift for my grand-daughter. . That's why I'm hoping, because the doll is amazing!!! Thanks.”

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Posted 7 years ago

“The service is friendly, the dolls are delightful, delivery is quick. My Doll Best Friend is a wonderful place to shop, the website is bursting with wonderful dolls and outfits. I just love it!”

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Posted 7 years ago

“My order was shipped very quickly and was well packaged. I had no need to contact you in the meantime, as everything was dealt with exceptionally well. I would highly recommend this company. The goods are all of excellent quality and I have already reviewed them on your site. Will be shopping with you again. Lastly, the free knitting patterns are also excellent and knit up a treat. Attached is a photo of her in her new knitted outfits.”

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Posted 7 years ago

“My Doll Best Friend has a greater selection of quality doll brands compared to other doll shops, fast delivery and a professional customer service. As a returning customer I highly recommend My Doll Best Friend. Vania”

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Posted 7 years ago

“very good!!”

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Posted 7 years ago

“These are the best dolls ever! My daughter got one in Spain a year ago and it has never left her side! We bought this for her third birthday because it’s so real looking , soft and light! Excellent doll for a princess”

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Posted 7 years ago

My Doll Best Friend is rated 4.9 based on 2,009 reviews