My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the dolls and delivery.”

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Posted 2 years ago

“What a gorgeous doll ! She is a little darling ! And her hair is beautiful and very easy to brush. My Doll Best Friend Ltd is a very good company that sells beautiful and unique dolls”

My Doll Best Friend 5 star review on 23rd March 2023

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Posted 2 years ago

“Delighted with item which arrived quickly and securely packaged. 5 stars.”

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Posted 2 years ago

“Perfect.!!Cant wait for our next doll...Soon..Thank you”

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Posted 2 years ago

“Excellent service and shipping was as promised. I will shop here again.”

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Posted 2 years ago

“This lovely doll has arrived safely. Well made an very pretty. She arrived in a timely fashion.”

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Posted 2 years ago

“I received my Zwergnase Nili 3 today and am absolutely delighted with her, she gorgeous!! I also love her clothes and the fact they are made with button closures and not Velcro. I did have a need to email as she was delayed in Belgium, however the exceptional service I always receive from My Doll Best Friend (especially with the time difference) will always keep me coming back, I cannot recommend them highly enough.”

My Doll Best Friend 5 star review on 6th March 2023

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Posted 2 years ago

Thank you so much for your very kind words and the much appreciated 5 stars. We are delighted you are happy with your doll and it's always good to know our back up is sufficient when you need it! She is exquisite in your photo and it's really a joy for us to see this. We love the dolls and there is nothing like seeing a beautiful doll in a new home as they always look different and this brings us a lot of joy. Good information regarding the quality of the clothing too. Thanks so much again! My Doll Best Friend

Posted 2 years ago

“Always a pleasure to order from My Doll Best Friend. Shipping is reasonable and quick.”

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Posted 2 years ago

“Received Gotz Lea today. Absolutely thrilled with her. She is spectacular and arrived in super quick time from the other side of the world. Always wonderful service from My Doll Best Friend. Can’t recommend the store enough. Looking forward to purchasing many more!!”

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Posted 2 years ago

“fast delivery, doll was carefully and neatly packaged. I was very happy with the entire process”

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Posted 2 years ago

“Outstanding customer service and a lovely product”

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Posted 2 years ago

“Always happy to purchase from My Doll Best Friend, great service, communication and obviously great products :)”

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Posted 2 years ago

“I had been looking for Olita to join my doll family for awhile my doll best friend has the best prices for collectibles I will shop there again!”

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Posted 2 years ago

“Great communication, quality doll’s accessories”

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Posted 2 years ago

“Alles gut gelaufen. Meine hübsche Puppen haben sich sehr gefreut.”

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Posted 2 years ago

“I have purchased dolls from MDBF for many years and always find them reliable and helpful. Shipping to Australia is quick and all my dolls have been securely packed. They have an excellent range of dolls which is regularly updated. I highly recommend them to anyone looking for a doll.”

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Posted 2 years ago

“I recently purchased a Kathe Kruse doll from this store and she is stunning. The Customer service was wonderful and very helpful. I had this doll shipped to Australia and it arrived in reasonable time. I will certainly be buying more things in the future. thank you .”

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Posted 2 years ago

“I absolutely love this site/shop. It’s allowed me to quickly access dolls mostly originating in USA without huge delivery costs and waiting times. Delivery is cheap and quick and there are a range of ways to make payments including in instalments. I’ve recommended the site to other doll collectors”

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Posted 2 years ago

“Buying from My Doll Best Friend is a wonderful experience. Unfortunately, all my doll related purchases have to be on-line. MDBF is a very easy website to navigate. Prices are shown in my currency so I know exactly how much I will pay. I know the item I receive will be perfect and will arrive at its destination as quickly as possible.”

My Doll Best Friend 5 star review on 12th January 2023

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Posted 2 years ago

“Beautiful, well made, very realistic looking baby dolls. I bought one for each of my granddaughters, and they love them, they carry them around everywhere, and particularly like the fact that they cry, and have a dummy which pacifies them.”

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Posted 2 years ago

My Doll Best Friend is rated 4.9 based on 2,008 reviews