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My Doll Best Friend Reviews

4.9 Rating 2,043 Reviews
98 %
of reviewers recommend My Doll Best Friend
4.9
Based on 2,043 reviews
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About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 18th October 2026
Olga L
My Doll Best Friend 5 star review on 1st July 2026
Nataliia L
My Doll Best Friend 5 star review on 12th April 2026
Galina S
My Doll Best Friend 5 star review on 20th February 2026
Sharon W
My Doll Best Friend 5 star review on 2nd December 2025
Shiloh L
My Doll Best Friend 5 star review on 3rd November 2025
SANDI S
My Doll Best Friend 5 star review on 16th October 2025
Iwona
1172
Anonymous
Anonymous  // 01/01/2019
“To Maxie Great customer service. Alex's arrived and she is so cute. thank you for always being so helpful. Have a great day. Lorinde”
Helpful Report
Posted 10 years ago
“Very fast delivery overseas, quick and wonderful service, helpful in arranging for such timely delivery, and on top of that, such a wonderful doll. Thank you!”
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Posted 10 years ago
“Superb service , Super fast delivery , communication is A1 EXELLENT what more is there to say Maxine and her team go way beyond to deliver customer satisfaction and as an added bonus beautiful dolls many thanks to you all”
My Doll Best Friend 5 star review on 1st July 2016
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Posted 10 years ago
“Good communication, very quick delivery. Lovely doll and good and purchased extra clothing which was good quality. Very pleased, thank you.”
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Posted 10 years ago
“Fast delivery and beautiful doll. Hihgly recommended. A+++”
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Posted 10 years ago
“This was my third purchase from MDBF and once again I can’t complain about the service or the quality of the products. Usually I’m quite determined on which products I want, so not much need for a lot of emails, but when I do email Maxine always returns quickly with fulfilling answers. This time it took a bit longer than usual to receive the parcel here in Denmark but Maxine told me, this year some parcels to mainland Europe have been delayed by the postal services. However, I received my parcel in perfect condition and the goodies inside made my 18 inch ‘girls’ jump in the air full of joy. It’s only a matter of time before I’m on my fourth purchase………”
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Posted 10 years ago
“WOW! Fantastic place to shop for dolls and accessories. Best variety and prices with great service. My favourite place to shop - highly recommend you try them.”
My Doll Best Friend 5 star review on 29th June 2016 My Doll Best Friend 5 star review on 29th June 2016 My Doll Best Friend 5 star review on 29th June 2016 My Doll Best Friend 5 star review on 29th June 2016
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Posted 10 years ago
“Ordered two sets of clothes for Paola Reina Las Amigas doll, both very reasonably priced; shipping was also very reasonable and arrived quickly given that it was an international delivery. Order was placed on the 13th of June and the items were delivered on the 28th of June, 2016. Since these are official clothing sets, the quality is what you would expect from Paola Reina, and I am very satisfied with both the product and the customer service from My Doll Best Friend. These are gifts for my daughter to go with the Liu doll that Nana gave her last year, so I am very happy to have found an honest vendor to obtain additional clothing from.”
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Posted 10 years ago
“Although have not given it to my Grandaughter yet, am sure she will love it. It is a lovely doll.”
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Posted 10 years ago
“I received my order in the United States 1 week after placing my order. That was really quick! My Sylvia Natterer Luc was safely packaged and the communication was great. Janet”
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Posted 10 years ago
“The doll is every bit as lovely as the illustration. There was an initial problem, but an email resulted in a swift reply and the follow-up telephone call resolved things very satisfactorily. Excellent friendly service.”
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Posted 10 years ago
“I recently bought Erika, an artist doll by Heidi Pluckzok from MYdollbestfriend. Maxine gave great service, as usual, and Erika arrived very quickly via Royal Mail. Thank you,Maxine, for a running a doll shop I can trust and for the wonderful,quick service you give! What I really appreciate is the fact that you answer my emails so promptly.Living so far away from the UK ,that is a very important factor for me! I feerl I can keep in touch easily! Laurainne”
Helpful Report
Posted 10 years ago
“As usual very speedy delivery in a suitable packaging. Packaging is both sturdy and also as small a size as possible to keep the postage as low as possible. The goods delivered are true to description regarding size and colour as well as in quality - as always.”
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Posted 10 years ago
“Helpful stock in great shipping fast”
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Posted 10 years ago
“Good products and easy service”
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Posted 10 years ago
“Very good service. The parcel arrived in Canada in only 4 days by regular mail!”
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Posted 10 years ago
“I have used My Doll Best Friend several times now and have been satisfied with the information given confirming the order and notifying despatch of the goods. Once the order is despatched it takes a couple of days but it can be tracked so you know when to expect the delivery. I would say that the service has been very efficient.”
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Posted 10 years ago
“I feel very fortunate to have found this site. Maxine is a wonder....she will do everything possible to help a person out.......or make something right. I am very pleased with the service and if I have a question it is always answered. I really can't say enough good about this company.”
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Posted 10 years ago
“Friendly and quick comminication Delivery to the Netherlands about 8 days. I am sure to make more orders in the near future. Thanks.”
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Posted 10 years ago
“easy to follow directions, great value”
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Posted 10 years ago
My Doll Best Friend is rated 4.9 based on 2,043 reviews