Login
Start Free Trial Are you a business? Click Here

My Doll Best Friend Reviews

4.9 Rating 2,008 Reviews
98 %
of reviewers recommend My Doll Best Friend
4.9
Based on 2,008 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read My Doll Best Friend Reviews

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

Visit Website

Email:

customerservice@mydollbestfriend.co.uk

Write Your review

Anonymous
Anonymous  // 01/01/2019
Excellent service, although I did choose to pay extra for the package to cross the ocean given it was being mailed at holiday time. I did the payments with Partial.ly and that went well, too. Once it was sent, it came fast and well packed. Thanks again for another great experience.
Helpful Report
Posted 3 years ago
I love "My Doll Best Friend". Super products, great shipping, excellent service. Thank you so much for everything.
Helpful Report
Posted 3 years ago
Fast Trust Confident Joy Easy
Helpful Report
Posted 3 years ago
I am very happy with the purchase.Thank you very much!
Helpful Report
Posted 3 years ago
Очень люблю этот магазин. Пользуюсь его услугами уже несколько лет. Спасибо сотрудникам за их работу. Всем довольна!
Helpful Report
Posted 3 years ago
Very happy to recommend My Doll Best Friend. It's nice to be able to get dolls from a UK seller. I also like the option of Klarna pay which I've now used a couple of times All the dolls I've ordered have arrived well packaged and I'm very pleased with my orders so far.
Helpful Report
Posted 3 years ago
Always a pleasure to purchase dolls and accessories from. The items always arrive very fast and well packed. Customer service is excellent too. Thank you 😊
Helpful Report
Posted 3 years ago
Absolutely brilliant service. Products are perfect and the selection available is great
Helpful Report
Posted 3 years ago
Both granddaughters delighted with their dolls. Recommended to me by a friend.
Helpful Report
Posted 3 years ago
It's always a pleasure to shop at My Doll Best Friend because the products are great quality, and my order is filled quickly and accurately. Communication regarding the status of my order is timely and clear.
Helpful Report
Posted 3 years ago
Absolutely beautiful dolls my granddaughter was over the moon with the. Very cute looking, clothing was gorgeous and the quality outstanding
Helpful Report
Posted 3 years ago
Lovely choice and quick delivery.
Helpful Report
Posted 3 years ago
Loved my dolls - very cute
Helpful Report
Posted 3 years ago
Outstanding dolls, very happy with them
Helpful Report
Posted 3 years ago
Fantastic doll retailer. All the dolls in regular shops look the same and some are quite ugly, but so glad I found My Doll Beat Friend online. They have a huge range of beautiful dolls in varying price ranges. I’m so pleased with the doll and accessories I just bought and my daughter loves them. My order arrived quickly and was well packaged and I had an email to say it was on the way- perfect service, would definitely recommend and I will definitely be back in the future.
Helpful Report
Posted 3 years ago
They are one of the few places left to get quality play dolls, and a huge range of doll clothes/accessories, with also something for collectors if you collect. They still give a personal feel to shopping, things are well packaged and delivered quickly. The play dolls do last a lifetime, unlike the cheaper versions in the shops- it is about paying to invest in something that will last, not be thrown away in 6 months. You know if something is on here it can be played with forever without falling apart. The only thing I would say is I preferred the sort/selection features of the old website- sorry! It was easier to find things on the old website. I do like the descriptions of clothes though so you know which clothes can fit different makes of doll and can 'mix and match'.
Helpful Report
Posted 3 years ago
I like buying from MDBF very much. Beautiful items for my dolls (which I can´t buy in Germany) are always delivered very quickly at a reasonable shipping cost! Many thanks and a healthy, successful New Year!!!
Helpful Report
Posted 3 years ago
Beautiful doll my granddaughter absolutely loves it
Helpful Report
Posted 3 years ago
My Doll Best Friend always ships my items out soon after I order, and their customer service team is helpful if I ever have a question.
Helpful Report
Posted 3 years ago
Very happy with customer service and product. Doll arrived well in time for Christmas. She was really beautiful and my friend was delighted. You have a wonderful choice of dolls on your site and I would never shop anywhere else!
Helpful Report
Posted 3 years ago
My Doll Best Friend is rated 4.9 based on 2,008 reviews