My Doll Best Friend Reviews

Name: My Doll Best Friend
Address: 52 Stapleton Hall Road, London, London Borough of Haringey
Rating: 4.92

4.9 Rating 2,008 Reviews

98 %

of reviewers recommend My Doll Best Friend

4.9

Based on 2,008 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My Doll Best Friend:

My Doll Best Friend is the UK's leading shop for dolls from age 3 all the way to grown up. We specialise in vinyl play dolls that stand and pose for expressive play. Our dolls are sourced from around the world and we ship internationally as well as in UK. With a vast and ever growing product range there's always something new.

Thank you to everyone for making the time to write a review. Your feedback and support are greatly valued.

My Doll Best Friend

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Email:

customerservice@mydollbestfriend.co.uk

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My Doll Best Friend 5 star review on 14th May 2025

1164

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service, although I did choose to pay extra for the package to cross the ocean given it was being mailed at holiday time. I did the payments with Partial.ly and that went well, too. Once it was sent, it came fast and well packed. Thanks again for another great experience.”

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Posted 3 years ago

“I love "My Doll Best Friend". Super products, great shipping, excellent service. Thank you so much for everything.”

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Posted 3 years ago

“Fast Trust Confident Joy Easy”

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Posted 3 years ago

“I am very happy with the purchase.Thank you very much!”

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Posted 3 years ago

“Очень люблю этот магазин. Пользуюсь его услугами уже несколько лет. Спасибо сотрудникам за их работу. Всем довольна!”

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Posted 3 years ago

“Very happy to recommend My Doll Best Friend. It's nice to be able to get dolls from a UK seller. I also like the option of Klarna pay which I've now used a couple of times All the dolls I've ordered have arrived well packaged and I'm very pleased with my orders so far.”

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Posted 3 years ago

“Always a pleasure to purchase dolls and accessories from. The items always arrive very fast and well packed. Customer service is excellent too. Thank you 😊”

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Posted 3 years ago

“Absolutely brilliant service. Products are perfect and the selection available is great”

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Posted 3 years ago

“Both granddaughters delighted with their dolls. Recommended to me by a friend.”

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Posted 3 years ago

“It's always a pleasure to shop at My Doll Best Friend because the products are great quality, and my order is filled quickly and accurately. Communication regarding the status of my order is timely and clear.”

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Posted 3 years ago

“Absolutely beautiful dolls my granddaughter was over the moon with the. Very cute looking, clothing was gorgeous and the quality outstanding”

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Posted 3 years ago

“Lovely choice and quick delivery.”

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Posted 3 years ago

“Loved my dolls - very cute”

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Posted 3 years ago

“Outstanding dolls, very happy with them”

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Posted 3 years ago

“Fantastic doll retailer. All the dolls in regular shops look the same and some are quite ugly, but so glad I found My Doll Beat Friend online. They have a huge range of beautiful dolls in varying price ranges. I’m so pleased with the doll and accessories I just bought and my daughter loves them. My order arrived quickly and was well packaged and I had an email to say it was on the way- perfect service, would definitely recommend and I will definitely be back in the future.”

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Posted 3 years ago

“They are one of the few places left to get quality play dolls, and a huge range of doll clothes/accessories, with also something for collectors if you collect. They still give a personal feel to shopping, things are well packaged and delivered quickly. The play dolls do last a lifetime, unlike the cheaper versions in the shops- it is about paying to invest in something that will last, not be thrown away in 6 months. You know if something is on here it can be played with forever without falling apart. The only thing I would say is I preferred the sort/selection features of the old website- sorry! It was easier to find things on the old website. I do like the descriptions of clothes though so you know which clothes can fit different makes of doll and can 'mix and match'.”

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Posted 3 years ago

“I like buying from MDBF very much. Beautiful items for my dolls (which I can´t buy in Germany) are always delivered very quickly at a reasonable shipping cost! Many thanks and a healthy, successful New Year!!!”

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Posted 3 years ago

“Beautiful doll my granddaughter absolutely loves it”

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Posted 3 years ago

“My Doll Best Friend always ships my items out soon after I order, and their customer service team is helpful if I ever have a question.”

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Posted 3 years ago

“Very happy with customer service and product. Doll arrived well in time for Christmas. She was really beautiful and my friend was delighted. You have a wonderful choice of dolls on your site and I would never shop anywhere else!”

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Posted 3 years ago

My Doll Best Friend is rated 4.9 based on 2,008 reviews