My-accessories.co.uk Reviews

Name: My-accessories.co.uk
Address: My-accessories.co.uk Unit C9 OYO Business Units 187 Park Lane Birmingham B35 6AN, Birmingham
Rating: 4.85

4.9 Rating 2,192 Reviews

97 %

of reviewers recommend My-accessories.co.uk

4.9

Based on 2,192 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My-accessories.co.uk:

My-accessories.co.uk are a leading supplier of blank promotional and gifts items that allow you to insert your own images, pictures and logos.
We stock keyrings, fridge magnets, coasters, rulers pens, badges and much much more, enabling you to produce your finished products in-house.

We hold large stocks that are available for next day despatch within the UK and ship worldwide to a network of regular customers.

Visit Website

Phone:

0121 748 1780

Email:

hello@my-accessories.co.uk

Location:

My-accessories.co.uk Unit C9 OYO Business Units 187 Park Lane Birmingham B35 6AN
Birmingham
B35 6AN

Write Your review

Tell us how My-accessories.co.uk made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

My-accessories.co.uk 5 star review on 27th July 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just what I wanted.”

Helpful Report

Posted 4 years ago

“Service and delivery was very good. Would recommend to others.”

Helpful Report

Posted 4 years ago

“Goods arrived eventually due to delays in post. Good quality.”

Helpful Report

Posted 4 years ago

Good morning Paul, Many thanks for another order which was despatched by 1st class post on the 7th December, the first working day after placing the order. I am sorry to hear that it hasn't reached you yet as can see from your previous order which was sent out on the same service back in March, this reached you the following day. Royal Mail have been advising that in some areas, they are struggling with the sheer volume of items which has been impacted by not only the Christmas rush, but also the large increase of online ordering during the pandemic and reduced staffing due to self-isolation and sickness, and have asked customers to please be patient as they are doing their best to get peoples items out to them. Deliveries are taking place up to 9pm at night to assist with this. We advise customers to contact their local delivery office should their orders not arrive within a working week as it seems that the carding system is a bit hit and miss so items are being returned to the depots following failed deliveries, however please contact us again via email, should you still not receive your order by the middle of next week. Your tracking number will be contained within the order.update@blankproducts.co.uk email that is sent out to you when the order has been processed in our warehouse. If you are unable to locate in your inbox, please check your spam/junk folder. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

Good morning Paul, I have checked the tracking details in Royal Mail and see that your order was delivered on the 14th December. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

“A good kit I just wish there was an option for different length hands”

Helpful Report

Posted 4 years ago

“I had a lot of trouble ordering goods and gave up in the end then I had notice that my order had not gone through. Tried again, no success, but then I had confirmation of the order and it was delivered within days. Pleased with items. It did say free postage but I was charged. No matter, I got my order!”

Helpful Report

Posted 4 years ago

Good morning Audrey, I'm pleased to hear that you are happy with the items that you ordered from us however sorry that you had some issues whilst trying to place that order. I can see from our emails that my colleague Caroline spoke at length to your husband to assist in trying to resolve the issues, which he was happy with, and hopefully your experience in the future will be a much quicker and easier one. Regarding the free delivery, this is something which is triggered when ordering items over £100 inc VAT for a UK mainland delivery. As your order was below that figure, the postage was allocated correctly. Think the confusion maybe because the banner above the shipping calculator states: 'Can we tempt you? UK mainland: free delivery over £100. Highlands & Islands, Ireland and Channel Islands: free delivery over £150' This is for those who are close to that total and may want to order a bit more to qualify. Hope this helps to explain. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

“Very good Service. I initially had a problem fitting the clock mechanism and damaged it, but the seller kindly sent a replacement without charge. Unfortunately I’m still unable to successfully fit the mechanism - perhaps the plate is too thick, though the mechanism appears to be identical to that which was on the plate when I bought it some years ago; it seems the fault is with me, not with the seller or the product.”

Helpful Report

Posted 4 years ago

Good morning, Thank you for your order however I'm sorry that you had a problem with assembling the clock once received. The instructions normally come on a piece of paper inside the packaging so apologies if you didn't receive this. If we had been made aware of this problem, we could have emailed a copy through to you by return. It's a shame that you state that it's a waste of money a this product is one of our most popular sellers and so I will contact you directly to resolve the situation. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

“Excellent choice, great price and prompt delivery. The only quibble was the packaging - the spindle of the clock mechanism had pierced right through, but luckily there was no damage.”

Helpful Report

Posted 4 years ago

“Very prompt service. I will definitely order from here again.”

Helpful Report

Posted 4 years ago

“Pleased with the item would order again would recommend them to enybody good item thank you”

Helpful Report

Posted 5 years ago

“Quick delivery. All items I. One box. Good”

Helpful Report

Posted 5 years ago

“I can Only say - Very impressing service and fast delivering - wow!”

Helpful Report

Posted 5 years ago

“Prompt, efficient service. Very reasonably priced product.”

Helpful Report

Posted 5 years ago

“Prompt delivery a little struggle with when your web site was running will be ordering again”

Helpful Report

Posted 5 years ago

“Simple classy design”

Helpful Report

Posted 5 years ago

“I purchased the small clock part for an art piece I’m making and it was perfect. Really good quality and size and will definitely be buying more. The only negative point I have is about delivery. I added instructions to ring my flat number but this wasn’t done. I only knew my package was delivered when I went out for a walk the afternoon and found the package downstairs.”

Helpful Report

Posted 5 years ago

Good morning Michelle, I'm really pleased to hear that you received your order safely and that you were pleased with your purchase. We look forward to hearing from you again in the future when you need some more for your art work. Regarding the request to ring when the items were being delivered which wasn't actioned, it is difficult for us to add notes to our 1st class postal service items as there isn't anywhere that we can add the message without interferring with the address label. Luckily the package that you had was small enough to fit into your letterbox and therefore delivered ok. For any Royal Mail delivery orders that are too large to fit through a letterbox, a card should be left to advise if it has been returned to the depot for collection, or delivered to a neighbour etc. On all of our courier services, their system is set up for additional information which it transfered onto the delivery handset for the driver to see and action so hopefully this will help for any large orders. Kind regards Michelle My-Accessories.co.uk

Posted 5 years ago

“The purchase arrived very quickly, however some of the items I purchased had scuffs and scratches to their clear plastic surfaces.”

Helpful Report

Posted 5 years ago

Good afternoon Robert, Many thanks for your order which I am happy to see have arrived quickly. Sorry to hear that there was an issue with some of the keyrings being scuffed and scratched. I will contact you directly for further information and images so this can be rectified. Kind regards Michelle My-Accessories.co.uk

Posted 5 years ago

“Very pleased with the goods I purchased. They arrived in 2 days.”

Helpful Report

Posted 5 years ago

“Arrived on time and good item”

Helpful Report

Posted 5 years ago

“The service and delivery are first class and the products are, in general, very good. However, the dedicated insert cutter sent with the pens in my recent purchase is no good for the job - the inserts don't fit properly as they are the wrong size (36 x 58 mm instead of 35 x 60 as advertised). Also: althought there is nothing faulty with the pens, putting them together with the inserts is quite difficult and time consuming, in my opinion - so, quite frankly, it was a waste of my money.”

Helpful Report

Posted 5 years ago

Good morning Roger, Many thanks for your order. I can confirm that the cutter is correct for the inserts inside the IP03 pens as it includes the wrap over needed to ensure a professional finish with a continuous image around the barrel of the pen without leaving any gaps. I have sent you an email directly and attached a copy of the template that we use when making inserts which you will see the 'Image' line which is where you ensure your visible printing fits inside but then a 'Bleed' line which is where you continue any pattern not essential to the design to which will then show right upto the solid coloured part of the pen and underneath the wrap over. Also, we recommend using a thinner, better quality paper as this is easier to roll and fit inside the barrel. Hope that this makes sense but should you want any further help, please don't hesitate to contact us and we'll be happy to help. Kind regards Michelle My-Accessories.co.uk

Posted 5 years ago

“On time and good quality”

Helpful Report

Posted 5 years ago

My-accessories.co.uk is rated 4.9 based on 2,192 reviews