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My-accessories.co.uk Reviews

4.9 Rating 2,055 Reviews

97 %

of reviewers recommend My-accessories.co.uk

Company Reviews

4.9

Based on 2,055 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About My-accessories.co.uk:

My-accessories.co.uk are a leading supplier of blank promotional and gifts items that allow you to insert your own images, pictures and logos.
We stock keyrings, fridge magnets, coasters, rulers pens, badges and much much more, enabling you to produce your finished products in-house.

We hold large stocks that are available for next day despatch within the UK and ship worldwide to a network of regular customers.

Visit Website

Phone:

0121 748 1780

Email:

hello@my-accessories.co.uk

Location:

My-accessories.co.uk Unit C9 OYO Business Units 187 Park Lane Birmingham B35 6AN
Birmingham
B35 6AN

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My-accessories.co.uk 5 star review on 21st March 2024

My-accessories.co.uk 5 star review on 7th November 2023

My-accessories.co.uk 5 star review on 31st October 2023

My-accessories.co.uk 5 star review on 6th August 2023

My-accessories.co.uk 5 star review on 14th July 2023

My-accessories.co.uk 5 star review on 10th June 2023

My-accessories.co.uk 5 star review on 5th May 2023

78

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good Service. I initially had a problem fitting the clock mechanism and damaged it, but the seller kindly sent a replacement without charge. Unfortunately I’m still unable to successfully fit the mechanism - perhaps the plate is too thick, though the mechanism appears to be identical to that which was on the plate when I bought it some years ago; it seems the fault is with me, not with the seller or the product.”

Posted 3 years ago

Good morning, Thank you for your order however I'm sorry that you had a problem with assembling the clock once received. The instructions normally come on a piece of paper inside the packaging so apologies if you didn't receive this. If we had been made aware of this problem, we could have emailed a copy through to you by return. It's a shame that you state that it's a waste of money a this product is one of our most popular sellers and so I will contact you directly to resolve the situation. Kind regards Michelle My-Accessories.co.uk

Posted 3 years ago

“Excellent choice, great price and prompt delivery. The only quibble was the packaging - the spindle of the clock mechanism had pierced right through, but luckily there was no damage.”

Posted 3 years ago

“Very prompt service. I will definitely order from here again.”

Posted 3 years ago

“Pleased with the item would order again would recommend them to enybody good item thank you”

Posted 3 years ago

“Quick delivery. All items I. One box. Good”

Posted 3 years ago

“I can Only say - Very impressing service and fast delivering - wow!”

Posted 3 years ago

“Prompt, efficient service. Very reasonably priced product.”

Posted 3 years ago

“Prompt delivery a little struggle with when your web site was running will be ordering again”

Posted 3 years ago

“Simple classy design”

Posted 3 years ago

“I purchased the small clock part for an art piece I’m making and it was perfect. Really good quality and size and will definitely be buying more. The only negative point I have is about delivery. I added instructions to ring my flat number but this wasn’t done. I only knew my package was delivered when I went out for a walk the afternoon and found the package downstairs.”

Posted 3 years ago

Good morning Michelle, I'm really pleased to hear that you received your order safely and that you were pleased with your purchase. We look forward to hearing from you again in the future when you need some more for your art work. Regarding the request to ring when the items were being delivered which wasn't actioned, it is difficult for us to add notes to our 1st class postal service items as there isn't anywhere that we can add the message without interferring with the address label. Luckily the package that you had was small enough to fit into your letterbox and therefore delivered ok. For any Royal Mail delivery orders that are too large to fit through a letterbox, a card should be left to advise if it has been returned to the depot for collection, or delivered to a neighbour etc. On all of our courier services, their system is set up for additional information which it transfered onto the delivery handset for the driver to see and action so hopefully this will help for any large orders. Kind regards Michelle My-Accessories.co.uk

Posted 3 years ago

“The purchase arrived very quickly, however some of the items I purchased had scuffs and scratches to their clear plastic surfaces.”

Posted 4 years ago

Good afternoon Robert, Many thanks for your order which I am happy to see have arrived quickly. Sorry to hear that there was an issue with some of the keyrings being scuffed and scratched. I will contact you directly for further information and images so this can be rectified. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

“Very pleased with the goods I purchased. They arrived in 2 days.”

Posted 4 years ago

“Arrived on time and good item”

Posted 4 years ago

“The service and delivery are first class and the products are, in general, very good. However, the dedicated insert cutter sent with the pens in my recent purchase is no good for the job - the inserts don't fit properly as they are the wrong size (36 x 58 mm instead of 35 x 60 as advertised). Also: althought there is nothing faulty with the pens, putting them together with the inserts is quite difficult and time consuming, in my opinion - so, quite frankly, it was a waste of my money.”

Posted 4 years ago

Good morning Roger, Many thanks for your order. I can confirm that the cutter is correct for the inserts inside the IP03 pens as it includes the wrap over needed to ensure a professional finish with a continuous image around the barrel of the pen without leaving any gaps. I have sent you an email directly and attached a copy of the template that we use when making inserts which you will see the 'Image' line which is where you ensure your visible printing fits inside but then a 'Bleed' line which is where you continue any pattern not essential to the design to which will then show right upto the solid coloured part of the pen and underneath the wrap over. Also, we recommend using a thinner, better quality paper as this is easier to roll and fit inside the barrel. Hope that this makes sense but should you want any further help, please don't hesitate to contact us and we'll be happy to help. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

“On time and good quality”

Posted 4 years ago

“You are asking for me to review something that hasn’t arrived yet. Perhaps wait a while before sending out your please review email. That’s my feedback. Update - follow up from My-Accessories was good and product is very good. Just need to work on the auto emails during the holiday closedown.”

Posted 4 years ago

Good morning Dan, Many thanks for your order which was placed via our website during the Festive Shut down period and therefore despatched on our first day back. The review email is automatically sent out 5 days after we receive the online order to allow for the items to have been delivered and our customers to be able to comment on their experience with us. As the warehouse didn't re-open until the 2nd January and your order placed with us on the 29th December, the email would have been sent before the order was received. I'm sorry for the confusion caused by this situation. I have tracked your item and see that order was delivered by Royal Mail the following day, 3rd January and hope that all was to your satisfaction. Kind regards Michelle My-Accessories.co.uk

Posted 4 years ago

“Good quality of products. Usually there is no issue with delivery.”

Posted 4 years ago

“Site was easy to use and delivery time was excellent.”

Posted 4 years ago

“Easy to order and quick to arrive.”

Posted 4 years ago

“Excellent service”

Posted 4 years ago

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My-accessories.co.uk is rated 4.9 based on 2,055 reviews