Muru Jewellery Reviews

Name: Muru Jewellery
Address: Muru, Unit 109, Screenworks, London
Rating: 4.86

4.9 Rating 1,539 Reviews

97 %

of reviewers recommend Muru Jewellery

4.9

Based on 1,539 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Muru Jewellery:

JEWELLERY WITH INSPIRATIONAL MEANING

Empowering British jewellery designs with heart, soul and meaning.

All of our jewellery is designed in London and lovingly crafted in silver, gold vermeil and rose gold vermeil. Our necklaces, earrings, rings and bracelets all come complete with luxury gift packaging and a Talisman card that explains the inspirational meaning behind each jewellery creation.

Visit Website

Phone:

020 3735 5656

Email:

info@murujewellery.com

Location:

Muru, Unit 109, Screenworks
London
N5 2EF

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Muru Jewellery 5 star review on 20th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am delighted with my anklet, I like how delicate it looks on”

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“Fantastic. I had misplaced a pair of ratings which were given to me by a friend who was coming to visit. Having searched and searched online I contacted Muru, described the earrings, was given a choice of 3 pairs and the correct ones were put into stock for my purchase. I want to say a massive ‘thank you’ to Phil, who went above and beyond to help me out. The product was also beautifully made and packaged and arrived the next day. Highly recommended. Thank you 🙏🏻”

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“loved both my anklet and bracelet, so delicate and cute!”

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“So happy with our purchase. A birthday gift for our daughter who was wanting a necklace that was small and dainty for everyday wear. She said it was perfect!!”

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“I was very pleased with these dragonfly earrings and so was my partner, they arrived promptly, the whole shopping experience was a joy”

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“This necklace is a gift for a friend and it is stunning! Good quality and makes me want to order one in gold so we can match!”

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“Product arrived on specified date I would of liked the butterfly to have been slightly larger like it showed on picture”

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Hi Mark, Thanks for taking the time to leave a review. Sorry to hear you weren't happy with the size of the butterfly pendant. We use the same size pendant in the photos as the one you have received and make sure to include a photo of the necklace on the model for scale. All of our dimensions are also listed in the product description (Pendant: 14mm x 22mm, Chain Width: 1mm). If the necklace is not suitable, you can return it to us for a full refund. Best wishes, Ruby @ Muru

“Very pleased with necklace , decorative and quite strong. It was a birthday present, but I chose it, and I am very glad that I did”

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“Fast delivery, amazing piece of jewellery it looks incredible and is good quality. Really happy with my purchase”

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“Beautiful necklace. Service exceptional”

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“Absolutely gorgeous, I have been looking for necklaces for stacking for a while and I saw these on an advert on Facebook and I was hooked. Looks stunning on and I get so many comments as it stands out so well in the rise gold. Fantastic service, delivered to the North East of Scotland within 2 days. Loved it so much I ordered another style straight away.”

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Hi Frances, Thanks for taking the time to leave this lovely review. So glad to hear your zodiac necklace arrived so quickly and you're getting compliments on it already! Amazing - we can't deny we LOVE necklace layering, those two will look gorgeous together! Best wishes, Ruby @ Muru xx

“I ordered a set of three chains to layer as a birthday present and was delighted with the items. I received really good customer service when I returned the original items to be replaced by longer length chains and the refund was processed really quickly. The chains are nice quality and come beautifully packaged.”

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“My anklet broke as I was putting it on”

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Hi Alisha, Thanks for taking the time to leave a review. So sorry to hear your anklet was faulty - we would be happy to fix this right away. I'll drop you an email with more information now :) Best wishes, Ruby @ Muru xx

“Very pleased with the bracelet I've purchased. Gift box and card are lovely. Delivery was quick and whole ordering process was very straightforward. Thank you.”

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“Unusual earrings with a special sentiment. A perfect gift!”

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“Unusual earrings with a special meaning. A perfect gift!”

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“Brought a piece for my girlfriends birthday and she loves it! Hasn’t taken it off since getting it.”

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“Very happy with my earnings and bracelet.”

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“Absolutely loved love his bracelet we got for my friends birthday (my girl absolutely loved her gift ) came beautifully gift wrapped and packaged and hand written it was very special ! Will definitely be purchasing all future gifts from here ! Thanks so much xx”

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Muru Jewellery is rated 4.9 based on 1,539 reviews