Muru Jewellery Reviews

Name: Muru Jewellery
Address: Muru, Unit 109, Screenworks, London
Rating: 4.86

4.9 Rating 1,441 Reviews

97 %

of reviewers recommend Muru Jewellery

4.9

Based on 1,441 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About Muru Jewellery:

JEWELLERY WITH INSPIRATIONAL MEANING

Empowering British jewellery designs with heart, soul and meaning.

All of our jewellery is designed in London and lovingly crafted in silver, gold vermeil and rose gold vermeil. Our necklaces, earrings, rings and bracelets all come complete with luxury gift packaging and a Talisman card that explains the inspirational meaning behind each jewellery creation.

Visit Website

Phone:

020 3735 5656

Email:

info@murujewellery.com

Location:

Muru, Unit 109, Screenworks
London
N5 2EF

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Muru Jewellery 5 star review on 29th January 2024

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I spoke to ‘ Ruby’ , a very helpful young lady, as I wanted the gold beaded chain with a silver elephant pendant rather than the ones advertised on the site She was lovely and so helpful; getting back to me within 5 minutes with a very reasonable price of £78.00. I asked for a photo to be sent to my mobile so I could see what the chain and pendant looked like together . This again was sent promptly. My husband then purchased the item as it is for my 50 th Birthday. Today it came beautifully packaged + after being granted a “ sneaky peeek’ by my husband , I excitedly undid all the beautiful packaging. I was not disappointed!, It looks even better than the photo! The necklace is lovely quality and the detail re the beads and lobster clasp fabulous. The pendant is so gorgeous and so “ tactile”. It is solid so a lovely weight too. The detail on the elephant is very traditional which really appealed to me as I am of Asian heritage where elephants are seen like this a lot. I will now have “ Muru” on my favourites bar. I am already looking to order the necklace in Rose gold as I feel that it would “show off” one of my other pendants beautifullly. I will also be looking out for other new pieces that match this, dangly type earrings, bracelets???. That would be awesome! Also re gifts for friends and family. Thank you so much for a very professional and lovely service and of course for my beautiful pendant and necklace. I adore it!!”

Helpful Report

Hi Sioban, Thank you so much for taking the time to write this kind review, I'm so happy that you love your new necklace! Hope you have a great 50th birthday and that you enjoy wearing your Elephant pendant :) Best wishes, Ruby x

“Excellent service. I had made a mistake with my order and it was corrected straightaway. Delivery was quick and all in lovely packaging. Thank you!”

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“I really liked the customer service, and I even ordered from korea it arrived in”

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“Muru delivered on time (actually I think it might have arrived earlier than expected but I don't remember) and the item I ordered was packaged well. I think too much packaging is used because there are various paper bits included and it came in a massive cardboard box for a small necklace so it's not environmentally friendly at all but at least it meant there was no chance of anything being damaged in transit!”

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“It made me happy because my daughters bought it me for Mother’s day”

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“My son bought this for me, for mother's Day,it is beautiful, I will wear it always.”

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“Birthday present which the recipient loved. Beautifully packaged and excellent customer service”

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“I received some lovely pieces of jewellery for my 30th Birthday last year and absolutely fell in love with them, so brought my mum a necklace for mother’s day and she loved it, beautiful jewellery with beautiful meanings and the quality is perfect.”

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“Lovely key necklace.”

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“Easy website, quality product, super fast free delivery and packaged beautifully”

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“I was delighted when I received my hummingbird pendent. The quality was fantastic as too was the quality of necklace and it was beautifully presented in a gift box. Once received I realised the chain was too small and contacted Muru who exchanged it for me with no additional cost. Excellent customer service I can’t wait to purchase more jewellery!”

Helpful Report

“I could not recommend Muru Jewellery more highly! I had been looking for good quality, contemporary jewellery that I could wear on a daily basis and layer with other products to give simple outfits a modern and intersting edge. I researched various brands but kept coming back to Muru; always listen to your instincts! I could not be happier with the absolutely beautiful gold vermeil jewellery I chose and I am certain that I will be buying many more pieces from Muru in the future. If you are looking for excellent quality, beautiful, meaningful and personal jewellery pieces, I would highly recommend Muru Jewellery!”

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“A very happy customer I ordered one day and relieved both items next day, beautifully presented I will definitely be ordering again and will recommend to my friends and family. Many thanks x”

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“Beautiful joyous piece !”

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“Great shipping time, packaging is perfect, as is the necklace. Different length options when purchasing were greatly appreciated.”

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Muru Jewellery is rated 4.9 based on 1,441 reviews