I spoke to ‘ Ruby’ , a very helpful young lady, as I wanted the gold beaded chain with a silver elephant pendant rather than the ones advertised on the site She was lovely and so helpful; getting back to me within 5 minutes with a very reasonable price of £78.00. I asked for a photo to be sent to my mobile so I could see what the chain and pendant looked like together . This again was sent promptly. My husband then purchased the item as it is for my 50 th Birthday. Today it came beautifully packaged + after being granted a “ sneaky peeek’ by my husband , I excitedly undid all the beautiful packaging. I was not disappointed!, It looks even better than the photo! The necklace is lovely quality and the detail re the beads and lobster clasp fabulous. The pendant is so gorgeous and so “ tactile”. It is solid so a lovely weight too. The detail on the elephant is very traditional which really appealed to me as I am of Asian heritage where elephants are seen like this a lot. I will now have “ Muru” on my favourites bar. I am already looking to order the necklace in Rose gold as I feel that it would “show off” one of my other pendants beautifullly. I will also be looking out for other new pieces that match this, dangly type earrings, bracelets???. That would be awesome! Also re gifts for friends and family. Thank you so much for a very professional and lovely service and of course for my beautiful pendant and necklace. I adore it!!