M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Amazing experience and fantastic sofa bed very comfortable and just excellent”

Helpful Report

Posted 1 year ago

Dear Tansy, Thank you so much for awarding us with a delightful 5-star rating! We truly appreciate your kind words and are thrilled to hear about your amazing experience with M Sofas Limited. We couldn't agree more that our sofa bed is fantastic, incredibly comfortable, and just excellent. Your feedback means the world to us, and we look forward to serving you again in the future. Should you have any more questions or need further assistance, please don't hesitate to reach out. Wishing you all the best and once again, thank you for choosing M Sofas Limited! Warm regards, MSOFAS

Posted 1 year ago

“I really recomended this company”

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Posted 1 year ago

“Great service from Msofa. Always replied quickly to my emails. Their live chat service is very helpful. Good price and quality as well.”

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Posted 1 year ago

Thank you so much for taking the time to rate M Sofas Limited with 5 stars! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience with us. Best regards, M Sofas Limited

Posted 1 year ago

“Amazing service ☺️ New sofa is really nice, Msofas was fantastic. I would recommend them to anyone, service and delivery was perfect. Thank you ☺️”

M Sofas Limited 5 star review on 19th September 2024

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Posted 1 year ago

Dear Sylwia, Thank you so much for your amazing 5-star rating of M Sofas Limited! We are thrilled to hear that you are happy with your new sofa and that our service exceeded your expectations. Your recommendation means a lot to us and we appreciate it. Best regards, MSOFAS

Posted 1 year ago

“Pleased with the sofa, good communications and great delivery service.”

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Posted 1 year ago

Dear Richard, Thank you so much for taking the time to leave us a fantastic 5-star rating for M Sofas Limited! We truly appreciate your support and are thrilled to hear that you are pleased with your new sofa. It's wonderful to know that our communication was top-notch and that our delivery service met your expectations. Best regards, MSOFAS

Posted 1 year ago

“I ordered the Sidolo sofa in zoya 7 fabric. My family loves the sofa. Great communication from seller”

Helpful Report

Posted 1 year ago

Dear Maryam, Thank you so much for your glowing 5-star review of M Sofas Limited! We are delighted to hear that you and your family are enjoying your Sidolo sofa in zoya 7 fabric. It's wonderful to know that the sofa has become a beloved piece in your home. We take immense pride in offering high-quality products that bring comfort and joy to families like yours. Warm regards, M Sofas Limited

Posted 1 year ago

“Absolutely perfect and high quality.”

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Posted 1 year ago

Thank you so much for your magnificent 5-star rating of M Sofas Limited! We sincerely appreciate your kind words and support. It warms our hearts to hear that your experience with us was absolutely perfect and that you found our products to be of high quality. Providing top-notch furniture with unrivalled craftsmanship is at the core of our values, and we could not be happier to know that we met your expectations. Warm regards, M Sofas Limited

Posted 1 year ago

“Zamówiłam sofę z czarnymi nóżkami, a Dostałam z srebnymi i od 4 dni czuję się lekceważona bo pisałam kilka razy z reklamacją i nikt mi nie odpisuje!”

M Sofas Limited 5 star review on 17th September 2024

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Posted 1 year ago

Thank you for your feedback. We apologise for any confusion or inconvenience you have experienced. We want to clarify that we emailed you back on Friday, September 13th, to confirm that we would be in touch with you very shortly regarding the exchange of the legs to black ones. It appears that you might not have received our email, possibly due to the Polish email address you are using. We have now arranged for the exchange of the legs to take place on Thursday, September 19th. If you have any further questions or if there are any additional details we need to consider, please let us know. Thank you MSOFAS

Posted 1 year ago

“I would highly recommend MSofas. Their corner sofa beds are such good value for money. We bought one over 10yrs ago, with faux leather and have now gifted it as we’ve just bought a new one in real leather for our sun room. The ordering was easy, the communication pre delivery was great and delivery was on time and again great communication on the day, thanks MSofas 😊”

Helpful Report

Posted 1 year ago

Dear Marianne, Thank you so much for your fantastic 5-star rating of M Sofas Limited! We truly appreciate your kind words and positive feedback. We are delighted to hear that you had such a great experience with us. Best regards, MSofas Limited

Posted 1 year ago

“Absolutely fantastic ! Great communication online and by phone really helped with material choosing Delivered in just over three weeks from ordering very quick Gorgeous sofa bed great quality and lovely material Great delivery and installation very friendly and considerate delivery men Couldn’t be more happy thank you”

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Posted 1 year ago

“Perfect quality!”

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Posted 1 year ago

“Couch was delivered in 4 days and it was exactly as described on the website.”

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Posted 1 year ago

“Amazing!!! Worth the wait 🙌🏾.”

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Posted 1 year ago

“Very good delivery! Really helpful guys, couldn’t be happier with the sofa!”

M Sofas Limited 5 star review on 16th September 2024

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Posted 1 year ago

“Very pleased with the product, the delivery was on time and the both the driver and assistant were excellent”

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Posted 1 year ago

“Very comfortable and nice!!! 👍”

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Posted 1 year ago

“Very helpful with queries before delivery, helped eith set up and couch is comfortable and material very high quality.”

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Posted 1 year ago

“Good quality”

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Posted 1 year ago

“Great design and functionality. Also 5 starts for the delivery.”

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Posted 1 year ago

“The sofa looks lovely. i am very happy with my purchase.”

Helpful Report

Posted 1 year ago

We greatly appreciate your 5-star rating of M Sofas Limited! Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you are happy with your purchase and that the sofa looks lovely in your space. Your satisfaction is our priority, and we are delighted that we could meet your expectations. If you have any further inquiries or need assistance with anything else, please do not hesitate to reach out to us. We are always here to help. Thank you once again for choosing M Sofas Limited! Warm regards, MSOFAS

Posted 1 year ago

M Sofas Limited is rated 4.7 based on 3,666 reviews