M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,663 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,663 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

Write Your review

Tell us how M Sofas Limited made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a sofa delivered for my partner to her house which she is very happy with she has mentioned that the delivery drivers have been efficient and professional all the way through.”

Helpful Report

Posted 8 months ago

Dear Jamie, Thank you so much for taking the time to leave us a 5-star rating! We sincerely appreciate your support and kind words about M Sofas Limited. Warm regards, M Sofas Limited

Posted 7 months ago

“Beautiful couch, super comfortable. Delivery was quick, straightforward and helpful. Overall great experience”

Helpful Report

Posted 8 months ago

Thank you so much, Valentina, for giving M Sofas Limited a fantastic 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found the couch beautiful and super comfortable. Our team takes great pride in providing quick, straightforward, and helpful deliveries, so we're delighted that your experience was great overall. Your satisfaction means a lot to us, and we look forward to serving you again in the future. Kind Regards MSOFAS

Posted 7 months ago

“Delivery was spot on and everything was in order. Quality sofa as it was displayed on the site. I recommend M sofas to anyone .”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to share your positive experience with M Sofas Limited! We greatly appreciate your five-star rating and recommendation. Best regards, M Sofas Limited

Posted 7 months ago

“Easy to order, I had sofa in around a week since order. Great quality for low price, helpful delivery guys. I'm really pleased with my new sofa.”

M Sofas Limited 5 star review on 26th August 2024

Helpful Report

Posted 8 months ago

Thank you so much, Urszula, for giving M Sofas Limited a fantastic 5-star rating! We are thrilled to hear that you had an easy ordering experience and received your sofa in just a week. Our team takes great pride in providing great quality products at affordable prices, and we are delighted that you are pleased with your new sofa. We greatly appreciate your kind words. Thank you once again for choosing M Sofas Limited! Kind Regards MSOFAS

Posted 7 months ago

“Amazing service! Would really recommend. Brilliant sofa and delivery service”

Helpful Report

Posted 8 months ago

Thank you so much, Emma, for your wonderful 5-star rating of M Sofas Limited! We greatly appreciate your kind words and are thrilled to hear that you had an amazing experience with us. It's truly rewarding to know that you found our service recommendable and our sofa and delivery service brilliant. We are committed to providing exceptional customer satisfaction, and your feedback motivates us to keep up the good work. Thank you once again for choosing M Sofas Limited, and we look forward to serving you in the future. Kind Regards MSOFAS

Posted 7 months ago

“Very good experience with M sofas company. Very helpful and quick response. Also very friendly team. My corner sofa bed came after 6 weeks and I'm so happy how comfortable and pretty is. Thank you so much”

Helpful Report

Posted 8 months ago

Dear [Reviewer],Thank you so much for your fantastic 5-star rating of M Sofas Limited! We truly appreciate your kind words and support. We are delighted to hear that you had a very good experience with our company. Our team always aims to be helpful, responsive, and friendly, so it's wonderful to know that we met your expectations. We are thrilled that your corner sofa bed arrived promptly and that you are satisfied with its comfort and appearance. Your happiness and satisfaction are our top priorities! Once again, thank you for your glowing review. We are grateful for your trust in our products and services. If there is anything else we can assist you with in the future, please do not hesitate to reach out to us. Best regards, The M Sofas Limited Team

Posted 7 months ago

“Delivered on time and looks well made”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a glowing 5-star review for M Sofas Limited! We truly appreciate your kind words and your support. Warm regards, MSOFAS M Sofas Limited

Posted 7 months ago

“Fast delivery and good quality”

Helpful Report

Posted 8 months ago

Dear Gina, Thank you so much for your wonderful 5-star rating of M Sofas Limited! We greatly appreciate your kind feedback and support. Once again, thank you for choosing M Sofas Limited. We look forward to serving you in the future! Best regards, MSOFAS

Posted 7 months ago

“After almost a month, I can say that I'm satisfied with the sofa, considering the value vs quality, it was the right purchase. So far so happy!”

Helpful Report

Posted 8 months ago

Dear Titania, Thank you so much for leaving us a 5-star rating! We greatly appreciate your kind review and we're thrilled to hear that you're satisfied with your sofa from M Sofas Limited. Your feedback about the value and quality is very encouraging for us, as we strive to provide the best products to our customers. We hope that your happiness continues as you enjoy the comfort and style of your new sofa. Thank you once again for choosing M Sofas Limited! Best regards, MSOFAS

Posted 7 months ago

“Fantastic service, great quality sofa and customer service really is top class. Had to change the configuration of my order last minute as I'd made a mistake and they were so accomodating and helpful. Would definitely recommend and will be back when we need another sofa. The delivery drivers were very efficient, friendly and got the sofa set up in no time.”

M Sofas Limited 5 star review on 20th August 2024

Helpful Report

Posted 8 months ago

Dear Chris, Thank you so much for taking the time to leave us a 5-star rating for M Sofas Limited. We are thrilled to hear that you had a fantastic experience with us. Our team takes great pride in providing top-class customer service, and we are delighted that we were able to accommodate your order changes and assist you. Thank you once again for choosing M Sofas Limited and for your kind words. We truly value your patronage. Kind regards, M Sofas Limited

Posted 7 months ago

“Despite a small mistake in the beginning of the order, The company took very good care of the mistake order, very quickly delivered my alternative order, and the delivery drivers were very friendly and helpful, the quality of the sofa is excellent, I am very happy with the service, I will definitely recommend MSofa to friends and families!”

Helpful Report

Posted 8 months ago

Thank you so much for the fantastic 5-star review of M Sofas Limited! We truly appreciate your kind words and recommendation. We apologise for the mistake in the beginning of your order, but we are delighted to hear that our team took very good care of it and quickly delivered your alternative order. Our priority is to ensure our customers' satisfaction, so we are thrilled to know that we were able to rectify the situation promptly. It's great to hear that the delivery drivers were friendly and helpful during the process. We understand the importance of making our customers feel valued and supported throughout their entire experience with us. Once again, thank you for choosing M Sofas Limited. Your satisfaction is our ultimate reward, and we are truly grateful for your kind words and recommendation. Warm regards, M Sofas Limited

Posted 7 months ago

“We went to view this sofa bed before we bought, the sales lady was very helpful and friendly, the sofa is well made and looks great in our home, the delivery was well within the time expected and the delivery men were polite and respectful we would definitely recommend This product and company 10 out of ten.”

Helpful Report

Posted 8 months ago

Dear David, Thank you so much for your fantastic 5-star rating of M Sofas Limited! We truly appreciate your support and recommendation. We are delighted to hear that you had a positive experience with us. Our team takes pride in providing helpful and friendly service, and we're glad our sales lady was able to assist you during your sofa bed viewing. It's wonderful to know that the sofa bed is well-made and looks great in your home. Thank you once again for choosing M Sofas Limited. We genuinely appreciate your feedback, and we look forward to serving you again in the future. Best regards, M Sofas Limited

Posted 7 months ago

“Very good quality for this price ⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 8 months ago

Thank you so much for taking the time to leave us a glowing 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you found our products to be of very good quality for the price. Your satisfaction is our top priority, and we're delighted that we could meet your expectations. Warm regards, The M Sofas Limited Team

Posted 7 months ago

“Probably the best experience I had in a long time. 6 day delivery for a sofa which is unbeatable, exceptional customer service and delivery guy polite, clean, fast ... everything you would like to happen. Great company. Sofa also stunning and very comfortable. Overall a 10. Tha ks so much”

Helpful Report

Posted 8 months ago

Dear Marc, Thank you so much for taking the time to give M Sofas Limited a 5-star rating. We truly appreciate your kind words and are thrilled to hear that you had probably the best experience in a long time with us. Warm regards, MSOFAS

Posted 7 months ago

“It’s perfect”

Helpful Report

Posted 8 months ago

Dear Bogdan, Thank you so much for your outstanding 5-star rating of M Sofas Limited! We are thrilled to hear that you had a perfect experience with us. It is immensely satisfying to know that our efforts to provide the best quality and service have paid off. Your kind words are truly appreciated, and we cannot thank you enough for your support. Warm regards, MSOFAS

Posted 7 months ago

“Sofa looks beautiful and is good quality, also delivery was great all on time great communication and very friendly and helpful delivery man .”

Helpful Report

Posted 8 months ago

Dear Karolina, Thank you so much for your 5-star rating of M Sofas Limited. We are thrilled to hear that you found our sofa beautiful and of good quality. We also appreciate your positive feedback regarding the delivery process, including the timely delivery, great communication, and the friendly and helpful delivery man. Best regards, M Sofas Limited

Posted 7 months ago

“Very happy with my new corner sofa bed. Really comfortable and looks stylish. The extra storage is a bonus and would highly recommend.”

Helpful Report

Posted 8 months ago

Dear Winnie, Thank you so much for taking the time to leave us a 5-star rating. We are thrilled to hear that you are very happy with your new corner sofa bed from M Sofas Limited. It brings us great joy to know that it is both comfortable and stylish. Best regards, MSOFAS

Posted 7 months ago

“Jesteśmy zadowoleni z usług dostawa o poproszonym czasie , sofa komfortowa , szybki montaż pan Tomasz i Bolek sympatyczni polecam”

M Sofas Limited 5 star review on 19th August 2024

Helpful Report

Posted 8 months ago

“Very professionals! And love the sofa!”

Helpful Report

Posted 8 months ago

Dear Florina, Thank you so much for your amazing 5-star rating of M Sofas Limited! We truly appreciate your feedback and are thrilled to hear that you had a great experience with us. Warm regards, M Sofas Limited

Posted 7 months ago

“Excellent sofa, just as described and fits great in my home. Very happy with the service at delivery and the quality of the product! Thanks”

Helpful Report

Posted 8 months ago

M Sofas Limited is rated 4.7 based on 3,663 reviews