M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The sofa it is comfortable. I loved it. I recommend it 100 %.”

Helpful Report

Posted 4 years ago

“I was unsure because it wasn't a well known name but I ordered the sofa on Friday and was able to have it delivered Wednesday granted I think this was one of their warehouse stock sofas not personalised colour or anything. They are marked as "fast delivery" on their site. Two helpful delivery drivers. The sofa is high quality and comfortable.”

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Posted 4 years ago

“We were very pleased when we got our sofa delivered, however in a very short time the cushioning started to dip on one side, looking really bad.”

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Posted 4 years ago

“Brilliant sofa, good materials and colours, looks very nice. I waited 10 weeks for it but was worthy.”

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Posted 4 years ago

“I really love this couch. I had my doubts given the price, but it’s just like the pictures and is really comfortable. The storage is handy too, and if anyone else was wondering like I was, yes the footstool has storage too as the listing never actually mentioned it. There is a small dip appearing in the arm where people’s arms have been resting, and it appeared within a few days of delivery, but honestly won’t be a big deal to fix if it gets worse over time, and the rest of the couch is top notch. Sturdy and comfortable, and it’s a bonus that the sofa bed pops upwards out of a “drawer” type mechanism instead of having to fold it out. It takes seconds to put it up and the same to put it away again. Overall couldn’t be happier, it’s survived being bounced on by two kids and if the cats take their claws to it you can just brush the marks out of the velvety fabric, it hasn’t left holes. Would definitely recommend, worth every penny.”

Helpful Report

Posted 4 years ago

“Extremely pleased with my sofa. Beautiful sofa and amazing customer service. Loved the quick delivery too and amazing price and finance option. Thanks so much”

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Posted 4 years ago

“I have just received my Lavos Corner Sofa Bed and I am super impressed to see how stylish and amazing it looks. It looks amazing in my living room and super happy with this purchase. I went for the Eco Leather - Vienna 17 Black for the seating and sleeping area and it looks fab. If you’re having doubts about buying this sofa, please don’t because it’s exactly as pictured; even more stylish with the material I chose. The storage underneath the chaise is a decent size and will definitely come in handy. Overall, it’s a 5 star for me. The guys who delivered this morning were super friendly as well.”

Helpful Report

Posted 4 years ago

“Czekałem dłużej jak było przewidziane! Ale sofa jest tego warta! Materiał,wykonanie, infolinia 100/100. Polecam”

Helpful Report

Posted 4 years ago

“Sofa is excellent. Changed my delivery address (50 miles away) on same day as delivery and still received it. Deliver men dismantled it and brought it in and re-built it because doorway was too small.”

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Posted 4 years ago

“We bought this sofa bed for a holiday home we are refurbishing and I am absolutely delighted with it. I chose a beige/brown fabric and it's just what I wanted. Very comfortable to sit on but I haven't slept on it as yet. The delivery guys were very friendly & polite and said if I had any problems they would return and fix them. Overall a very good experience from start to finish.”

Helpful Report

Posted 4 years ago

“Absolutely excellent service from office staff to drivers. Easy communication. The staff are professional and fitted sofa quickly. Comfortable and good quality. Strongly recommend, Thank you Msofas”

Helpful Report

Posted 4 years ago

“The best sofa, I was worried when I ordered but when I received and saw it was WOW, Amazing, good quality, I love it”

Helpful Report

Posted 4 years ago

“Our order (Cremona L Corner Sofa Bed) took longer than expected to arrive but when it did we are really pleased with the quality”

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Posted 4 years ago

“Ordered the candy XL sofa online in Malmo 95 after getting a few samples. We were a bit nervous ordering online without having seen the product but we absolutely love it! Delivered in the expected time frame and contacted in advance to confirm delivery. Sofa was fully assembled by the delivery team too which was great. Would highly recommend this sofa”

Helpful Report

Posted 4 years ago

“Best sofa ever and absolutely unbeatable price”

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Posted 4 years ago

“Absolotely love my new sofas. Very comfortable and beautiful. Colour is bright fuchsia. Very easy to assemble. The sofa is very firm which makes it practical as a sofa bed but isn’t for someone who likes to sink into their sofa. I bought ex-display but the sofa came in pristine condition.”

Helpful Report

Posted 4 years ago

“Much better than what it looked like online, well made and it looks more expensive than it was. Very comfortable to rest on. Would recommend buy! Very impressed.”

Helpful Report

Posted 4 years ago

“We have ordered 3 months ago our sofa. After the first month they asked for the measurements of the entrance and room and confirmed that It will fit. So we waited for another 2 months for our sofa to arrive but It didn't fit. Our entrance door frame was 65cm and the lounge part of the sofa was 75cm. These sofas are not modular, which means the arm rest is attached to the sides and can not be removed. So be aware before you order. After 3 months waiting in our new house without a sofa and ending this waiting game like this was frustrating. When we ordered it was advertised the order will be received within 3 to 6 week. I have emailed them before the purchase, asking about the delivery time and they said 8 to 10 weeks but It took almost 12 weeks. Also the ongoing and soon ending discount is a lie. Over the last 3 months there is always a discount count down saying It ends within 12 hours. So don't rush to buy like we did. It is a classic sales tactic. The reasons why I gave 2 stars are: 1) At the end It arrived in a good wrapping. Although I didn't like the attitude of the delivery guys when they said It is not their problem when It didn't fit through the door, It arrived after a long waiting. 2) When I emailed them about the situation they were silent. I had to call them to chase and the representative over the phone suggested to send another sofa and I refused and wanted a refund. They said It is not a problem and I got my money back within a week. Overall I would suggest not to go with this company If you don't want to wait for 3 months and end up with nothing and try to get a refund. Now we ordered from the famous Swedish furniture supplier and the delivery time is one week.”

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Posted 4 years ago

“Very happy with my order, very high quality and also extremely comfortable, thank you!”

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Posted 4 years ago

“Happy with my purchase. Sofa came in a good condition. Fast delivery. Good quality.”

Helpful Report

Posted 4 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews