M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very effective communication, and assembly of sofa was done for us, very satisfied by end result”

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Posted 3 years ago

“Fast delivery, all unpacked, waste taken away and would have put together sofa for free, however wrong box of fitting supplied, drivers quickly reported issue, unfortunately reported as missing legs, so box or of legs sent to me, when I reported it was whole set of fixings missing, and that I had people staying on thus sofa bed in 2 days, a lovely lady sorted out quickly and at her own expense of posting. So whilst I experienced some hassle, the lady (suzanna) getting it sorted was fantastic. Sofa is high quality and overall very happy with my purchase.”

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Posted 3 years ago

“Sofa is amazing value for money but I paid for the sofa part to be fabric and it isn’t”

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Posted 3 years ago

“Nice sofa and great service!”

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Posted 3 years ago

“M Sofas make top quality comfy sofas and sell them at surprisingly affordable prices. I always use them to buy new sofas, highly recommend them.”

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Posted 3 years ago

“Jestem bardzo zadowolona z wyglądu sofy. Jest niesamowicie wygodna i rozklada się w pare sekund. Duży pojemnik na pościel i łatwy montaż. Bardzo sprawna dostawa. Polecam serdecznie”

M Sofas Limited 5 star review on 15th April 2022

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Posted 3 years ago

“Na samym początku chciałam zwrócić uwagę na wspaniały kontakt z klientem, naprawdę profesjonalne wytłumaczenia różnic w wyborze materiałów i dyspozycyjność customer service. Sofa, która zamówiliśmy jest przewspaniała, bardzo wygodna i solidnie wykonana. Jakość materiałów jest wysoka i w mojej ocenie jest to jeden z najlepszych moich zakupów. Gratuluję MSofas profesjonalizmu !”

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Posted 3 years ago

“I'm very happy with the purchase. I was bit scared as I ordered online but quality is great,better than I expected actually. I'll definitely recommend msofas to my friends. Greate delivery service as well.”

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Posted 3 years ago

“the sofa has a defect”

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Posted 3 years ago

“Amazing sofa, very comfortable ,so beautiful I was looking for a big sofa bed and it is perfect. That's my second sofa from that shop still in perfect condition after 4 years, I have given to my son 😊 thank you Msofas”

M Sofas Limited 5 star review on 14th April 2022

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Posted 3 years ago

“Absolutely brilliant, great group of people you would like to know”

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Posted 3 years ago

“Sofá very comfortable”

M Sofas Limited 4 star review on 14th April 2022

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Posted 3 years ago

“Great Product. Great delivery guys and the customer service. Very please with all. I hope to buy from you again. Alex”

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Posted 3 years ago

“Very good service and sofa”

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Posted 3 years ago

“Amazing service and quick delivery”

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Posted 3 years ago

“Bad experience with this company and wouldn’t recommend to anyone. Need to be really extra careful before you buy something from this company. Please read all the terms and conditions. The very first of all I purchased has been advertised as sofa bed. The sofa bed wouldn’t even fit my 8 year old son. Rang them they said if we want to return it have to pay £100 for the collection or buy another one and will have to pay for the new one an extra £100 delivery and the collection will happen for free. So yes we’ve chosen another one and agreed to pay the additional £150 plus £100 for delivery. We’ve had that delivered today and shocking wouldn’t be able to fit it through the door and the guys said I’m afraid we’re gonna charge you additional £30 for dismantling the sofa. They literally unscrewed two screws and did change us an extra £30. Not happy at all. Did wait over a month for the new sofa to turn up though”

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Posted 3 years ago

“Very comfy and luxurious. So pleased with this purchase for my flat which will lasy for years to come”

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Posted 3 years ago

“Good service...great sofa's..”

M Sofas Limited 5 star review on 10th April 2022

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Posted 3 years ago

“The delivery team was very good ,and quallity off sofa iswell.”

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Posted 3 years ago

“Easy to order and quick to deliver. The sofa is great, exactly what we were looking for.”

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Posted 3 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews