M Sofas Limited Reviews

Name: M Sofas Limited
Address: West Central Business Park Victoria road, Halifax
Rating: 4.72

4.7 Rating 3,666 Reviews

90 %

of reviewers recommend M Sofas Limited

4.7

Based on 3,666 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

0800-020-9555

Email:

support@msofas.co.uk

Location:

West Central Business Park Victoria road
Halifax
HX1 5PT

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M Sofas Limited 5 star review on 22nd February 2025

Alicja Dabro****

M Sofas Limited 5 star review on 1st February 2025

SUE B****

M Sofas Limited 5 star review on 30th January 2025

Paulina Bu****

889

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Received my sofa in just 4 days and love it. Definitely recommend this company. I bought one of the sofas in the pictures without upgrading the materials and they are good quality. Love the design, the size and the features.”

M Sofas Limited 5 star review on 26th January 2023

Helpful Report

Posted 2 years ago

Thank you so much, Jose, for the 5-star rating on M Sofas Limited. I'm so glad that you love your new sofa and that it arrived in great condition within just 4 days. We are glad that the material is up to your expectations, as well as its design, size, and features! We really appreciate your kind words and your trust in M Sofas Limited.

Posted 2 years ago

“Nice corner sofa bed, beautiful colour and quality material. Long waiting time but worthed.”

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Posted 2 years ago

Thank you so much for your 4 star rating. It's great to hear that you found our corner sofa bed comfortable and appreciated the quality material and beautiful color. We apologize for the long waiting time but we're glad it was worth it!

Posted 2 years ago

“Hi, we have received our sofa bed seven weeks after we purchased. The sofa arrived very well packed and was delivered on Monday, 23rd of January. The only thing which made us confused was the moment when we’re choosing the colour. The quality of the pictures in the website is not very good. Apart from that we would definitely recommend MSofas Company.”

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Posted 2 years ago

“Very nice and comfortable sofa”

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Posted 2 years ago

Thank you very much for your 5 star rating of M Sofas Limited! We are delighted that you found your new sofa to be very nice and comfortable.

Posted 2 years ago

“Very impressed with M Sofas. I'd never heard of them before, but my experience with them has been great. We managed to order during the sale and delayed the order until the samples arrived. We've got a lovely sofa with interest-free credit.”

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Posted 2 years ago

Thank you so much, Oliver, for your 5 star rating of M Sofas Limited! We are very glad to hear that you had a great experience when ordering during the sale and delaying the order until the samples arrived.

Posted 2 years ago

“Very good sofa and fantastic service”

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Posted 2 years ago

Thank you, Denis, for your 5-star rating of M Sofas Limited! We appreciate your kind words about our very good sofas and fantastic service. We are thrilled that you have had such a great experience and look forward to serving you again in the future.

Posted 2 years ago

“Great sofa and customer service”

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Posted 2 years ago

Thank you so much for your 5 star rating of M Sofas Limited! We are grateful to you for your appreciation of our great sofas and customer service. We look forward to providing you with similar quality service in the future.

Posted 2 years ago

“Fantastic service and amazing product”

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Posted 2 years ago

Thank you so much for your amazing 5 star rating, Elzbieta! We are truly grateful for the positive feedback about our fantastic service and amazing product. We hope to continue delivering top quality sofas to our valued customers.

Posted 2 years ago

“Good Adele corner sofa 😊”

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Posted 2 years ago

Thank you so much, Algis, for your 4-star rating of M Sofas Limited. We're so pleased to hear that you had a good experience and we really appreciate your feedback.

Posted 2 years ago

“Sofa Asti fantastyczna. Polecam. Panowie bardzo mili i pomocni.”

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Posted 2 years ago

“Good quality 👌”

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Posted 2 years ago

Thank you so much Stefan for your 5 star rating of M Sofas Limited! We're glad that you find our sofa of good quality.

Posted 2 years ago

“My sofa is very soft and comfortable, I love to the bits. Everything working super smooth. Hard recommend”

M Sofas Limited 5 star review on 24th January 2023

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Posted 2 years ago

Thank you so much for the 5 star rating, Joanna! It is so kind of you to take the time to give us this great review. We are pleased to hear that your sofa is so soft and comfortable and that everything is working super smoothly. We totally agree with the hard recommendation! Thanks again!

Posted 2 years ago

“beautiful”

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Posted 2 years ago

Thank you so much for giving M Sofas Limited a 5 star rating, it is beautiful! We really appreciate your positive feedback and we hope you have a wonderful day.

Posted 2 years ago

“Good Sofa bed. Goog quality. Hope will last long enough 😁”

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Posted 2 years ago

Thank you so much, Nicolae, for your five-star! We're so glad to hear that you are happy with your sofa bed! We pride ourselves on providing quality products, so we hope it will last long enough to give you many more years of satisfaction. We are also very grateful to have you as a repeat customer. Thank you for your continued support!

Posted 2 years ago

“Bought an absolutely gorgeous sofa from M Sofas in their sale. SUPERB! It’s gorgeous. Fantastic value, very modern sofa, great quality and I didn’t have to wait 12 weeks. Great service overall.”

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Posted 2 years ago

Thank you so much, Anne, for your 5-star rating of M Sofas Limited. We are so glad to hear that you found an absolutely gorgeous sofa in our sale and that you were pleased with the quality and the service you received. It is customers, like yourself, that make our company successful and we appreciate your loyal patronage.

Posted 2 years ago

“Excellent sofa”

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Posted 2 years ago

Thank you very much Andreea for your 5 star ! We are very pleased to hear that you are happy with your excellent sofa.

Posted 2 years ago

“Very poor sadly, I asked them to do something, I gave them the opportunity and therefore I have to be honest, as response was terrible and certainly not customer focused. Sofa is full of wrinkles, love the shape and size but quality very poor, I have had several sofas and never one that looks like this.”

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Posted 2 years ago

Thank you so much, Isla, for sharing your feedback with us. We appreciate you taking the time to let us know about your experience. We are sorry to hear that the sofa you received from us has wrinkles and did not meet your expectations in terms of quality. We apologize for any inconvenience caused and we really want to make things right. Can you please tell us more about the issues that you faced so that we can look for a solution and make your experience better in the future?

Posted 2 years ago

“Great product super service will definitely be buying from again”

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Posted 2 years ago

Thank you so much Robert for your 5-star rating. We are thrilled you enjoyed our great product and super service. We hope you will continue to be a returning customer and we look forward to serving you again!

Posted 2 years ago

“The shopping experience was very simple and straightforward, I've recommended to all my family and friends.”

M Sofas Limited 5 star review on 17th January 2023

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Posted 2 years ago

Thank you for your 5 star rating! We were so pleased to hear that your shopping experience was very simple and straightforward, and that you have recommended us to all your family and friends. We really appreciate your support!

Posted 2 years ago

“My second purchase from M Sofas and they didn’t disappoint on either occasion! Quality and affordability are second to none.”

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Posted 2 years ago

Thank you so much for your 5-star rating, Michelle! We really appreciate it. We’re also glad you are a returning customer – we can’t thank you enough for your trust and loyalty in us. We hope you continue to love our quality and affordability.

Posted 2 years ago

M Sofas Limited is rated 4.7 based on 3,666 reviews