Motorway Reviews

Name: Motorway
Address: Motorway, 12-13 Wells Mews, London, United Kingdom
Rating: 4.15

4.2 Rating 1,248 Reviews

81 %

of reviewers recommend Motorway

Company Reviews

Metrics

Info

4.2

Based on 1,248 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 75%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't realise this was a quote aggregator site when I input my details and was therefore very pleased with the options I received! Overall, great website and easy to use.”

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“The sale went smoothly with everyone professional. Didn't quite get the price we would have liked, but there we are.”

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Hi Jan, Thanks for taking the time to review us. I'm glad your sale went smoothly. I'm sorry you didn't get the price you'd have liked. We take pricing very seriously at Motorway, and launched TruePrice to ensure sellers like yourself don’t get caught out with price chipping on the day of the sale. We’re looking to improve every day, so if there’s anything else we could have done to have earned a 5-star rating, do let us know! All the best, Lauren Taylor, Customer Support

“Fast and straightforward”

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“Very knowledgable, efficient and charming Explained process very clearly from initial papaerwork requirements to how payment is made Whole process took only a few day Car was collected exactly when arranged. Can’t fault them”

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“Efficient,no nonsense process conducted with courtesy.”

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“A fair service, would, perhaps use again.”

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Hi Franco, Thanks for taking the time to review us. I'm glad you were pleased with our service. We’re looking to improve every day, so if there’s anything we could have done to have earned a 5-star rating, do let us know! All the best, Lauren Taylor, Customer Support

“We used The Car Buying Group and found them easy to deal with and fair.”

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“Since im new to UK and looking for a easy way to sell my car, i have to give Motorway top remarks, Agents like Rob is what makes the difference from other companies that are out in the markets currently..Top marks to Rob and the team.”

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“Great way to see all the options for me when I needed to sell our off road car. It saved so much time looking at all the individual options. We found the best company straight away and the car was sold and taken away within 24 hours. Thank you.”

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“Seamless and perfect timing”

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“Excellent customer service. Organised paperwork for DVLA. Picked up car as arranged. Fair price for old car, better than local scrap dealers. Only problem has been trying to print off Scrap Notice, but unlikely to need that as DVLA has been sent relevant VSC document.”

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“You doing very well job thanks”

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“Great service from the first approach on the website to completion of the final sale. Rob guided me from the start and achieved £700 more than I had been offered by WBAC.com. He advised on the photographs of the car and was always available at the end of the phone. The pick up and transmission of funds went without a hitch and I could not have been more pleased with the service. I would recommend to all!”

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“Fantastic company - make car selling a pleasure Andy in the office at TCBG was superb he kept me informed and upto speed from start to finnish I WOULD highly recommended this company (already haveto family friend)”

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“Very friendly, no pressure to sell. They sourced the best price for my Mercedes. Far better than other popular car buying websites. Hassle free process. Would definitely use them again to sell a car.”

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“good service with a good sales team but would be better if the end to end time was reduced ie time from accepting there offer to the car being collected is to long”

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“I was happy when I sold my car the company that delt with me could have been more organised as I was passed to three different people the best about it was the quickness of the pick up driver as he was really friendly so Thank you”

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“I found Motorway to be very professional. Selling my car was very easy and the procedure was just as stated on there website. Highly recommended.”

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“Didn't get an evaluation despite clicking "get evaluation " 3 times !!??”

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“It was a very quick and very easy process. I chose one of the offers, received a telephone call soon after and described the car. A rep came a couple of days later and confirmed that I'd given an accurate description. The agreed amount of money was paid into my bank within a quarter of an hour. I passed the keys over and the rep left. It's as easy as that. It took less than two days.”

Helpful Report

Motorway is rated 4.2 based on 1,248 reviews