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Motorway Reviews

4.3 Rating 1,204 Reviews

83 %

of reviewers recommend Motorway

Company Reviews

4.3

Based on 1,204 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.7 out of 5

About Motorway:

The way to sell your car.

Selling your car the Motorway way is easy and completely free. 5,000+ verified dealers compete to give you their best price.

We'll find the dealer in our nationwide network who'll pay the most for your car, then complete your sale with free home collection and fast payment.

motorway.co.uk

Visit Website

Phone:

0203 988 2266

Email:

marketing@motorway.co.uk

Location:

Motorway, 12-13 Wells Mews, London
United Kingdom
W1T 3HE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I tried the usual sites (we buy any car / we want any car and other dealers) and they didn't come close to the service offered by Motorway. From tasing a sales request in the afternoon within just a few hours they had sold my car and at full value. So easy, so Painless. Would highly recommend to anyone over and above the usual players!”

“Excellent, beating the competition by miles in terms of service, money offered, communication and professionalism. Would recommend.”

“Sold my car Via Motorway, great service was able to sell my Skoda for a fair price, I would recommend them for a quick sale and professional service.”

“I sold my car I 30 without any hitches. Mathew was very helpful.”

“Very good service. Sold my car very easily”

“Excellent service, very quick sale, no hassle, no drama. I would really recommend any one to use this online service.”

“What a load of tosh.”

“The quote is a joke I'd never use them”

Dear Chris, Sorry you were unhappy with your prices from Motorway. Offering a price comparison service, we do all we can to find the highest prices possible, but it sounds like our partners were unable to meet your price expectations in this instance. Please email us at offers@motorway.co.uk if you require more assistance. Kind regards, Lauren Taylor, Customer Support. Delete

“Good service so far and efficient in finding a buyer.”

“Really quick and easy way to sell my car on. Compared the prices for me and listed all the featured details (regarding fees, and amount of time until cash was received) that I needed to focus on - sold my car with no hassle. Really pleased and would use again!”

“Bettered price by a mile”

Thank you for your review. We do not quite know what we did wrong from this review, but we would love to fix things if we can! Please email us at offers@motorway.co.uk to explain any issues you had and we will do all we can to help. Thanks, Lauren Taylor, Customer Support.

“I had my car for sale on Autotrader and there was no sign of it selling so I had a search around online and found Motorway. I filled in a few things online then got a very polite phone call from Gemma and we ran thought a few other bits. During the Whole process Gemma has been incredible at keeping me right up to date from the minute the car went live to the minute it sold with Motorway. I could not ask for a better service, thank you Gemma!!”

Hi Rufus, Thank you for taking the time to review Motorway. This is great feedback for our lovely Gemma! I will make sure this gets passed onto her. Kind regards Emma Aftersales Manager

“easy to navigate site but prices low..how can a car with a market value of 800 be offered 100 scrap...not realistic”

Dear Pturbed, Apologies your prices were not as expected. This sounds unusual as we do all we can to price cars accurately. Please email us at offers@motorway.co.uk and we will do what we can to help. Thanks, Lauren Taylor, Customer Support.

“Makes selling a car a lot easier.”

“Polite,efficient, easy and professional. I would use the service again and will recommend. Thank you.”

“gave me no values. wanted me to call a number . i have a very 2004 common car . not worth the time”

Dear David, It seems we had problems pricing your car accurately. This can sometimes occur in very rare circumstances outside of our control. Please email us at offers@motorway.co.uk and we will do all we can to help with an offer to buy your car. Thanks, Lauren Taylor, Customer Support.

“Would definitely recommend Motorway to anyone. They sold my car within 2 days for the full amount. Nothing was too much trouble for Beth and she kept in contact with me the whole time and answer my any questions I had promptly”

Hi Pete & Kim, Thank you so much for taking the time to review us! I will make sure the great feedback is passed onto Beth. Many thanks Emma Aftersales Manager

“Professional and efficient service”

“Poor customer service. Was told I was gonna get a call back twice!! But still didn’t get one!! Awful service!”

Dear John, Apologies for the lack of a call back. We would like to look into this for you. Please email us at offers@motorway.co.uk and we will do all we can to help. Thanks, Lauren Taylor, Customer Support.

“Found the site really easy to use and no hassle of having to take the car anywhere to be inspected. Got a decent price and no haggling so it all went through easy. Would definitely recommend and use again. 5 stars”

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Motorway is rated 4.3 based on 1,204 reviews