GHL DIRECT Reviews

Name: GHL DIRECT
Address: Brightfield Business Hub, Bakewell Road Orton Southgate, Peterborough, Cambridgeshire
Rating: 4.97

5.0 Rating 2,832 Reviews

100 %

of reviewers recommend GHL DIRECT

5.0

Based on 2,832 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About GHL DIRECT:

We pride ourselves on offering a first class and stress-free service to our customers when it comes to mortgage, insurance, pension and investment advice. We have some of the most qualified and experienced advisors in the industry. As a member of one of the largest networks in the UK, we have access to 1000s of mortgage and insurance products. We can even access deals that your own bank or building society may not offer you.

YOUR PROPERTY MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON YOUR MORTGAGE.

Most Buy to Let mortgages are not regulated by the Financial Conduct Authority.

GHL Direct is a trading style of GHL Network Services Ltd which is an appointed representative of The Openwork Partnership, a trading style of Openwork Limited which is authorised and regulated by the Financial Conduct Authority.

Approved by The Openwork Partnership 20/05/2026

Visit Website

Phone:

0845 3700 172

Email:

hello@ghldirect.co.uk

Location:

Brightfield Business Hub,
Bakewell Road Orton Southgate,
Peterborough
Cambridgeshire
PE2 6XU

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Sam was great, it did take some time to get the remortgage over the line because of family issues on both of our sides. But fully worth it.”

Helpful Report

(Sam Dorn) - Posted 2 months ago

“James has been absolutely incredible throughout the process. As first time buyers we felt anxious and unsure but he explained everything so thoroughly in language we understood! He was respectful and kind and went above and beyond. Will definitely be using James’ services for the rest of our housing needs ! Cannot recommend enough 😊”

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(James Kurian) - Posted 2 months ago

“The advisor was very helpful and supportive in my journey. He is a good listener and takes time to give details on services provided. will recommend him to others any time”

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(Dan Mccarthy) - Posted 2 months ago

“Lucy was great with us. She took her time to explain through the mortgage process. This made it easy for us to work through it”

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(Lucy Ellam) - Posted 2 months ago

“I would recommend Lucy, she's very professional. From my first interaction with her to securing a mortgage offer, she had the right information and guided us. She's really great at what she does.”

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(Lucy Ellam) - Posted 3 months ago

“I can’t thank David enough for all his help. He was always on hand with advice and happy to answer any questions making the whole process easier for us. I’d highly recommend him to anyone looking for a mortgage adviser.”

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(David Naidu) - Posted 3 months ago

“Lucy was nothing short of brilliant throughout the whole process for us. She took time and care to explain everything thoroughly and helped us feel a little less anxious as first time buyers. Lucy was always available on the end of the phone at all times to answer any questions we had. She is extremely knowledgeable in her work and we would definitely recommend her to all.”

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(Lucy Ellam) - Posted 3 months ago

“He explained everything to me. I explained my situation and couldn’t do enough to help me, I never felt like I was an inconvenience.”

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(Dan Wadeson) - Posted 3 months ago

“Excellent - available and helpful. Quick to respond to queries .”

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(Lucy Ellam) - Posted 3 months ago

“Very proactive, gets the best deals and closes well before time”

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(James Kurian) - Posted 3 months ago

“Joanne is very efficient always provides a quality service and always explains things clearly. Joanne is very professional and someone who you can trust.”

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(Joanne Kay) - Posted 3 months ago

“We recently used Joan again for our second mortgage, after she was brilliant helping us with our first, and somehow she exceeded our expectations all over again. From start to finish, Joan was exceptional — professional, knowledgeable, responsive, and genuinely invested in helping us secure the right mortgage. She guided us through every step of the process with patience and clarity, always making time to answer questions and explain things properly. What really stood out was how hard she worked behind the scenes to get our mortgage through smoothly, even when things became stressful. Her communication was excellent throughout, and we always felt supported and in safe hands. Joan is fantastic at what she does and clearly cares deeply about her clients. We honestly cannot recommend her highly enough and would not hesitate to use her again in the future. If you are looking for a mortgage advisor who is reliable, proactive, and truly outstanding, Joan is the person you want on your side.”

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(Joanne Kay) - Posted 3 months ago

“Knowledge and understanding and potholes all in one!! Thanks Gemma now let’s get that house!!!!”

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(Gemma Boden) - Posted 3 months ago

“Explained everything nicely.”

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(Lucy Ellam) - Posted 3 months ago

“She is exceptionally and highly professional in working with us. I would recommend her (Joanne Kay) anytime. Thank you for making our house purchase journey possible and less stressful.”

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(Joanne Kay) - Posted 3 months ago

“Excellent service from start to finish. I changed properties during the process as my initial choice was down valued and I also changed jobs but nothing was too much hassle for Gemma. She kept me updated and informed throughout the whole application and quickly secured a mortgage for me. Highly recommended”

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(Gemma Boden) - Posted 3 months ago

“Great service, brilliant communication”

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(Lucy Ellam) - Posted 3 months ago

“Good clear advice work efficiently”

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(Gemma Boden) - Posted 3 months ago

“Joanne was very patient with me as I was getting frustrated with the amount of time it was taking to get this mortgage she helped me through this every time I called her or texted her for advice”

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(Joanne Kay) - Posted 3 months ago

“Lucy has been absolutely amazing. As first time buyers, she has been so supportive and answered all of our questions (we had a lot). She went above and beyond our expectations and we are so grateful to her.”

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(Lucy Ellam) - Posted 3 months ago

GHL DIRECT is rated 5.0 based on 2,832 reviews