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Mortgage Light Reviews

4.9 Rating 1,191 Reviews

99 %

of reviewers recommend Mortgage Light

Company Reviews

4.9

Based on 1,191 reviews


Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01908 597655

Email:

alex@mortgagelight.co.uk

Location:

1 Whittle Court,Knowhill,
Milton Keynes
MK5 8FT

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Mortgage Light 5 star review on 12th August 2020

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I don’t normally write reviews however I really felt the need to on this occasion. Cara is the best, she has been there consistently from day 1, taking time in explaining how everything works, the next steps, helping me with the paper work. Even when things were messed up with the development (delayed) Cara got a mortgage extension sorted straight away. Absolute peace of mind from start to finish. Thank-you Cara”

Posted 4 months ago

“My partner and I are very grateful for the support given by Urvi. This is our first time buyers and the process was long. However, Urvi walked with us the entire journey and ensured that communication conveyed during the process was effective. Even when you are busy, you made sure that you returned the calls. This was so important to us to know that someone was able to really understand buying a house can create a lot of anxiety. Additionally, being involved and informed was paramount. We are forever thankful. Now in our new 🏠. Urvi Shah from mortgage light you are star 🌟. You are kind,great communication skills, calm and a dedicated person. Thank you very much.”

Posted 4 months ago

“Mortgage Light really made the moving process as informative and smooth as it could be. James Carr in particular really helped me in every instance - at some points I was calling every day to learn the next step and all of the 'what ifs'! I'm a worrier in general - his knowledge and compassion relaxed me every step of the way, even when there were hiccups. Would genuinely recommend Mortgage Light (specifically James) to anyone I come across looking to move/remortgage.”

Posted 4 months ago

“Dear Team, I am delighted to be part of the Mortgage Light team, and I want to express my appreciation for the support provided by Urvi Shah. Thank you for everything and your assistance throughout this process. Working with you has been truly enjoyable, and I appreciate your patience and guidance in various aspects during this journey.”

Posted 4 months ago

“Excellent service. Very helpful and got back to me promptly regarding any concerns.”

Posted 4 months ago

“I dealt with Cara for my mortgage process and she went the extra mile in helping me to get the offer I now have. Always checking in on me and offering her help and at the same time being warm and friendly and approachable. I was reassured when at times I doubted myself and the whole process was smooth, fast and efficient. I highly recommend their services and wouldn't hesitate to use them again. Thanks Cara and Tammy.”

Posted 4 months ago

“Cara turned what felt like a daunting, nervous and scary process into a easy, informative, calming and caring process. Not only was she always there to provide me with information but she supported me through this process so smoothly. She is has a lovely friendly manner which really put me at ease and went through everything in great detail. I just want to say a big thank you to Cara and to Tammy for keeping my updated throughout. Very professional and caring.”

Posted 4 months ago

“Our first contact with James Carr was an initial mortgage application for a house we later withdrew from as we weren't fully ready. When we found the house that we were ready to buy, we contacted James and he was happy to carry on from where he stopped and we were pleased to engage him due to the quality service he provided initially. As first time buyers, we felt like he literally held our hands throughout the process, guiding and providing professional advice and recommendations. Always quick to answer and respond to any questions and concerns we had and most importantly got us a very good deal! We're more than happy with the service received and would highly recommend James, Sarah and the team at mortgage light to anyone looking to purchase first time or remortgage.”

Posted 4 months ago

“Dan is very efficient, helpful and assisted us with all our needs. We highly recommend him!”

Posted 4 months ago

“James contacted us around 4 months before our mortgage was up for renewal and advised us to lock in early as interest rates were on the rise. We did and it was a great decision. Really appreciated his advise and quick work to get our mortgage sorted, thanks James!”

Posted 4 months ago

“James was very clear, swift and incredibly professional throughout the whole process. He made everything very straight forward and we are delighted with the service we received. Will definitely be a returning customer.”

Posted 4 months ago

“Why do they make available just 5 stars? I would have given 7 for all the help and support I received from Urvi Shah during the entire buying process. She is professional, knowledgeable, supportive and an excellent communicator. Her willingness to provide support even outside working hours was a bit of a surprize and I really appreciated her effort to get in contact immediately, when she was able to. You deserve my 7 stars rating and I deeply THANK YOU, Urvi Shah!”

Posted 4 months ago

“Lots of knowledge, very helpful. James spoke through every step and made the process less stressful.”

Posted 4 months ago

“As first time buyers mortgage light helped us enormously. Being new to the process, we had a lot of questions and they were brilliant at answering them quickly and helping us through it step by step. I would without a doubt recommend mortgage light to friends and family.”

Posted 4 months ago

“Sherrese Burrows handled the entire process perfectly from start to finish. Being first time buyers, we needed a lot explaine to us and she tirelessly provided these. I would highly recommend”

Posted 4 months ago

“We first spoke with Mortgage Light and Urvi Shah as the recommended financial advisors of a housing association, for a flat that we did not choose to buy at the end. When we decided which flat we want to reserve, at a different development, even thought they are working with a different financial company, we contacted again Urvi and asked her to be our advisor. We have felt confident and reassured, already from the first communications, that Urvi would help us to get the best mortgage offer we could. Her excellent communication skills, clarity, patience (it is our first ever mortgage) and analytical explanations about different options and products throughout the whole process were extremely helpful. Today we have received our offer, much earlier than we thought we would. We are absolutely convinced it is the best we could get, under our circumstances, and we are very happy about it. Thank you, Urvi! We look forward to continuing working with you in the future, and we will definitely and strongly recommend you and Mortgage Light to anyone of our friends and contacts that will need advise on a mortgage. A and A”

Posted 4 months ago

“My experience with Mortgage Light has been fabulous. Staff especially Urvi spent time to explain everything in simple terms for my understanding. I will definitely recommend mortgage Light.very professional and supportive. Thank you very very much for your help.”

Posted 4 months ago

“Sherrese Burrows handled the entire process excellently well from start to finish; she was very helpful and made sure we understood every aspect as we progressed. As first time buyers; her well informed advice and guidance made the experience a pleasant one. I highly recommend”

Posted 5 months ago

“Urvi Shah has been amazing, professional, very resourceful, very knowledgeable, optimistic and consistent at every stage from day 1. Her personality and sense of humour came through over the phone/ emails, made it easier to work with her while I was juggling a demanding job. What would otherwise have been a stressful process has turned out to be a positive experience resulting in me getting exactly what I wanted. Thank you so much Urvi and everyone else who worked hard behind the scenes to support you 🙏🏽”

Posted 5 months ago

“Sherrese handled the entire process perfectly from start to finish; she made sure we understood every aspect as we progressed; provided advice and guidance (which was very helpful for us being first time buyers) whilst taking our views on board.”

Posted 5 months ago

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Mortgage Light is rated 4.9 based on 1,191 reviews